Showing questions tagged: اعرض كل الأسئلة

Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b 2 weeks ago

Last reply by vargo.b 19 hours ago

crashes and slow pages

Out of nowhere, the browser stopped when I was browsing and the pages started showing slowness. 👇🏻👇🏻👇🏻 c11-9c7f-1ce62d5e295d java.lang.IllegalArgumentException: Cannot … (read more)

Out of nowhere, the browser stopped when I was browsing and the pages started showing slowness. 👇🏻👇🏻👇🏻


c11-9c7f-1ce62d5e295d java.lang.IllegalArgumentException: Cannot round NaN value.

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=7a6abefc7b3e4a31a088370e3b936c48
* Socorro: https://crash-stats.mozilla.org/report/index/bp-242b35e4-0f2d-4ecd-baba-facad0240527

java.lang.IllegalArgumentException: Cannot round NaN value. at kotlin.math.MathKt__MathJVMKt.roundToInt(MathJVM.kt:4) at androidx.compose.foundation.layout.RowColumnMeasurementHelper.measureWithoutPlacing-_EkL_-Y(RowColumnMeasurementHelper.kt:284) at androidx.compose.foundation.layout.RowColumnMeasurePolicy.measure-3p2s80s(RowColumnImpl.kt:45) at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:39) at androidx.compose.foundation.layout.FillNode.measure-3p2s80s(Size.kt:101) at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:15) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:9) at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:60) at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:48) at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:154) at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:108) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:104) at androidx.compose.foundation.layout.RowColumnMeasurementHelper.measureWithoutPlacing-_EkL_-Y(RowColumnMeasurementHelper.kt:116) at androidx.compose.foundation.layout.RowColumnMeasurePolicy.measure-3p2s80s(RowColumnImpl.kt:45) at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:39) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:9) at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:60) at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:48) at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:154) at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:108) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:104) at androidx.compose.ui.layout.RootMeasurePolicy.measure-3p2s80s(RootMeasurePolicy.kt:39) at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:39) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:9) at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:60) at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:48) at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:154) at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:108) at androidx.compose.ui.node.LayoutNode.remeasure-_Sx5XlM$ui_release(LayoutNode.kt:18) at androidx.compose.ui.node.MeasureAndLayoutDelegate.doRemeasure-sdFAvZA(MeasureAndLayoutDelegate.kt:3) at androidx.compose.ui.node.MeasureAndLayoutDelegate.remeasureOnly(MeasureAndLayoutDelegate.kt:18) at androidx.compose.ui.node.MeasureAndLayoutDelegate.measureOnly(MeasureAndLayoutDelegate.kt:59) at androidx.compose.ui.platform.AndroidComposeView.onMeasure(AndroidComposeView.android.kt:83) at android.view.View.measure(View.java:26415) at androidx.compose.ui.platform.AbstractComposeView.internalOnMeasure$ui_release(ComposeView.android.kt:64) at androidx.compose.ui.platform.AbstractComposeView.onMeasure(ComposeView.android.kt:4) at android.view.View.measure(View.java:26415) at androidx.recyclerview.widget.RecyclerView$LayoutManager.measureChildWithMargins(RecyclerView.java:89) at androidx.recyclerview.widget.LinearLayoutManager.layoutChunk(LinearLayoutManager.java:60) at androidx.recyclerview.widget.LinearLayoutManager.fill(LinearLayoutManager.java:49) at androidx.recyclerview.widget.LinearLayoutManager.onLayoutChildren(LinearLayoutManager.java:800) at androidx.recyclerview.widget.RecyclerView.dispatchLayoutStep2(RecyclerView.java:61) at androidx.recyclerview.widget.RecyclerView.onMeasure(RecyclerView.java:64) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at androidx.coordinatorlayout.widget.CoordinatorLayout.onMeasureChild(CoordinatorLayout.java:7) at com.google.android.material.appbar.HeaderScrollingViewBehavior.onMeasureChild(HeaderScrollingViewBehavior.java:93) at androidx.coordinatorlayout.widget.CoordinatorLayout.onMeasure(CoordinatorLayout.java:391) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at org.mozilla.fenix.perf.HomeActivityRootLinearLayout.onMeasure(HomeActivityRootLinearLayout.kt:11) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at androidx.appcompat.widget.ContentFrameLayout.onMeasure(ContentFrameLayout.java:160) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at com.android.internal.policy.DecorView.onMeasure(DecorView.java:1003) at android.view.View.measure(View.java:26415) at android.view.ViewRootImpl.performMeasure(ViewRootImpl.java:3605) at android.view.ViewRootImpl.measureHierarchy(ViewRootImpl.java:2348) at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2640) at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2197) at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:8960) at android.view.Choreographer$CallbackRecord.run(Choreographer.java:996) at android.view.Choreographer.doCallbacks(Choreographer.java:794) at android.view.Choreographer.doFrame(Choreographer.java:729) at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:981) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:237) at android.app.ActivityThread.main(ActivityThread.java:7807) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1047)

Asked by MATHEUSMR 5 days ago

Last reply by Paul 1 day ago

keeps crashing when messing with bookmarks

When I finally decided to start organizing my hundreds of bookmarks, I began to experience a crash every 1-2 minutes. I'm opening, editing and moving bookmarks into diffe… (read more)

When I finally decided to start organizing my hundreds of bookmarks, I began to experience a crash every 1-2 minutes. I'm opening, editing and moving bookmarks into different folders, which by itself shouldn't cause frequent crashes. My phone's specs shouldn't be an issue either since I have an s24 ultra. I'm grateful for any replies, and would like to thank you for your time.

Asked by lil sushi 1 week ago

Last reply by Rawan Abdelrahman 1 week ago

Firefox for Android crashes or freezes after sometime it is put in the background

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio woul… (read more)

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio would just stop and i would find either that firefox was still open but unloaded all the tabs, or that it simply crashed. I thought this was a thing that solely happened when playing audio in the background but then i noticed that it is actually a general problem when firefox is kept open in the background. It doesnt happen after a set amount of time, sometimes it happens immediately, sometimes after like 10 minutes that it is kept in the background. How can i fix this? its very annoying.

Asked by emixy06 1 week ago

Last reply by Paul 1 week ago

Getting Extremely slow

Hi I have facing the problem with Android app, when I use the app very slow in 1 tab If I open another tab getting extremely slow then loaded the page not completed and s… (read more)

Hi I have facing the problem with Android app, when I use the app very slow in 1 tab If I open another tab getting extremely slow then loaded the page not completed and some time suddenly restart My device specs Samsung galaxy A2 core

Asked by T.palani 1 week ago

many issues with YouTube on Firefox on pixel 8

On YouTube the video will start playing but the rectangle it should be in will still be black, refreshing usually works. Sometimes a video will simply stop playing. Somet… (read more)

On YouTube the video will start playing but the rectangle it should be in will still be black, refreshing usually works. Sometimes a video will simply stop playing. Sometimes i have to close all apps and restart the browser twice to get it to work. Sometimes trying to go to full screen will crash the app. Sometimes popping the app out of full screen into a floating window crashes it. This one is new, it's the uploaded screenshot, it crashed mid video and made the video look funny.

Asked by David Vanderheide 1 month ago

Full-screen video problem

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? … (read more)

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

Asked by ple4551 1 month ago

Last reply by Kiki 1 month ago

Full screen closes and returns to home screen

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro. "On youtube mobile site or a reddit video, when I click the bottom right button to fu… (read more)

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro.

"On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23). "

Asked by edanannand 1 month ago

Last reply by edanannand 1 month ago

Download Notification issue

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download… (read more)

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download some files and didn't allow the notification for showing download in notification panel. When I have allow the download notification it works fine and download percentage shows in notification bar but I can't see my downloads in download tab. It's empty. These are bugs I am facing. Please fixed it I have give you the whole schenario of finding bug so you can get it clearly.

Asked by karanvishwakarma101010 1 month ago

"Mozilla Firefox Mobile Browser Crashing on Android: Seeking Troubleshooting Assistance"

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser cra… (read more)

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

Asked by Wendlland Tabler 1 month ago

Last reply by Paul 1 month ago

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 1 month ago

Last reply by Paul 1 month ago

Issues with SVT- play

I have an quite annoying issue when I'm streaming something from SVT Play (www.svtplay.se). The issue is that when I'm trying to stream anything from this site; I've not… (read more)

I have an quite annoying issue when I'm streaming something from SVT Play (www.svtplay.se).

The issue is that when I'm trying to stream anything from this site; I've noticed that the resolution is quite messed up. Insted of having an "normal" resolution ( in wich I have all the basic settings such as full screen,Text ON/ OFF etc), the resolution get a bit odd. In the beginning it's just an small screen ( aprox of an 6x6 cm), but when I'm entering Full Screen; the resolution is all over the place+ that the menu bar is missing.

But also that if I'm entering Full Screen mode; the app is " crashing", or should I say minimizing itself and that I go back to my home screen. But stangly the cast isn't interupting. When I'm trying to enterkng the app,the web- adress is missing( not physicaly but just empty).

What's more strange ( or should I say annoying), is the fact that the cast hasn't any stable resolution. Instead of having an normal resolution( cast), it's rather of an 1,5. But strangly the voice is normal. It's only the picture in wich is out of sync. But strangly if I choose the option of limited bandwith it goes back to normal.

But what's more strange is that I have full connection.

I don't know how this came,but since I'm downloading it from Play store. However since the best way is to download an APK- File( in wich my device is compatibel with). Since I have an Samsung Galaxy Tab S9FE ( SM-X516B- series)

Because however on older version it wasn't any problem. It just appear in newer versions.

However when I'm shutting down the app( have activated the option of clear history when close), it sometimes work fine. But in worse scenario I have to reinstall the app.

Asked by tompa09 2 months ago

Video player issue

All video players on websites will, if viewed in full screen, close the firefox app on my android device. The app gets minimized and can be opened back, but all pages bec… (read more)

All video players on websites will, if viewed in full screen, close the firefox app on my android device. The app gets minimized and can be opened back, but all pages become bugged then and appear in half the page only, links cannot be copied either, the page will only work partially when my phone is held horizontally. This issue happens with or without auto-rotate enabled. The bug most often happens as soon as I set a video on full-screen, but can happen while the video is playing also. I tried disabling all of my add-ons and the bug still persists(I will attach a photo of my addon list). Here is a video of the bug after the app closed and I reopened it.

https://youtube.com/shorts/8dlWJHTrsOA?feature=share

Asked by mitricas.d 2 months ago

when I full screen video, it minimizes the app.

So the problem is most prevalent on YouTube but other sites as well. I'll click full screen on a video and it'll look like it's going to maximize the video but then it b… (read more)

So the problem is most prevalent on YouTube but other sites as well. I'll click full screen on a video and it'll look like it's going to maximize the video but then it boots me back to the home screen. I have to click on Firefox again and get the page pulled up again and then click full screen and it usually works. Sometimes I have to cycle through this once or twice

Asked by Francis Babik 2 months ago

full screen video

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reo… (read more)

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reopen Firefox and full screen the video it will work properly.

Asked by Kay Cee 3 months ago

Last reply by welchia 3 months ago

Fullscreen bug and low fpa

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a… (read more)

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a low fps. I fix it by forward and rewind the video by clicking on the side of the screen. Very annoying. Browser is up to date, please help

Asked by iceman-studio 3 months ago

Last reply by iceman-studio 3 months ago

Firefox crashes on Samsung s24

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 aft… (read more)

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Asked by mduran29 3 months ago

Last reply by Paul 3 months ago