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Unable to Update from Version 30 to Version 31

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7 When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. E… (read more)

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7


When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Asked by Phil_B 6 years ago

Answered by user633449 6 years ago

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Firefox stub 28.0 installer does not open.

Running Windows 7. Downloaded installer (stub 28.0). I tell it to Run and nothing happens. It also asks if i want to run the installer. I respond "RUN" but nothing happe… (read more)

Running Windows 7. Downloaded installer (stub 28.0). I tell it to Run and nothing happens. It also asks if i want to run the installer. I respond "RUN" but nothing happens. I get a message that it could not load XPCOM. I have tried it several times with no success. Have downloaded it several times.

Asked by mrjwf 6 years ago

Answered by Gingerbread Man 6 years ago

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How can I do a silent install of Firefox 23 since the -ms switch doesn't work?

I have been able to do a silent install of all the previous versions of Firefox using the -ms switch. But when I use it on the new version, the user interface comes up a… (read more)

I have been able to do a silent install of all the previous versions of Firefox using the -ms switch. But when I use it on the new version, the user interface comes up and it never did that before. I have tried different silent switches but non of them worked.

Asked by gmorris5 7 years ago

Answered by kobe 7 years ago

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uninstalled, can't reinstall

Several months ago, I was having issues with Firefox, so I uninstalled it to do a clean install. After going through the full uninstall process, when my computer starts t… (read more)

Several months ago, I was having issues with Firefox, so I uninstalled it to do a clean install. After going through the full uninstall process, when my computer starts to extract the download, it stops at 61% and fails. I've gone through the registry and program files to make sure all bits of FF are gone, and still fails. Any other ideas?

Windows 7 (64 bit)

Asked by RevBocephus 6 years ago

Answered by FredMcD 6 years ago

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Why can I not install Firefox anymore using -ms?

I use to be able to install the downloaded versions of Mozilla Firefox using a simple switch on the command line. The switch was -ms. It worked great through, I think,… (read more)

I use to be able to install the downloaded versions of Mozilla Firefox using a simple switch on the command line. The switch was -ms. It worked great through, I think, version 24.0. No versions after that have worked. Is there a reason? It there an "easy" workaround? I've seen stuff that tells you create a config file and add it to the install. Surely there is an easier way? Anybody know something that will work? Appreciate any help with this.

Asked by Kcoats2 6 years ago

Answered by FredMcD 6 years ago

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when i try to download, the set up get downloaded, then when i run it, it says extracting and then i click on install. after this installation doesnt complete??

i had to uninstall firefox as it wont change the settings as per my requirements. for starters it wont set the homepage to google. so i read on the internet that some fil… (read more)

i had to uninstall firefox as it wont change the settings as per my requirements. for starters it wont set the homepage to google. so i read on the internet that some files block it so i should uninstall firefox and install it again. now when i try to install, the set up is downloaded, and then when i run it, it says extracting. after this when i click on install, it says "one moment, firefox will launch as soon as installation is complete". but the bar above that which shows how much % download is completed, it hasnt even started. i have been waiting for 1 hour for it to complete installation but it doesnt move ahead. can somebody please help?? Info: i have windows 7

Asked by smalltowngirl 6 years ago

Answered by Moses 6 years ago

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Cannont get firefox to download

I had to uninstall Firefox on my laptop. Now I have been trying to download it and it will not download. There is not an error message but it will say its downloading for… (read more)

I had to uninstall Firefox on my laptop. Now I have been trying to download it and it will not download. There is not an error message but it will say its downloading for hours and nothing will happen.

Asked by katjhon 5 years ago

Answered by curtisa 5 years ago

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Having Issues Downloading Firefox via Windows 7

I'm attempting to download the latest version of Firefox and am running Windows 7. However, about 75% into the download, it stops and resets the download process, but doe… (read more)

I'm attempting to download the latest version of Firefox and am running Windows 7. However, about 75% into the download, it stops and resets the download process, but does not give me any errors. Any suggestions?

Asked by CourtneyColeman 6 years ago

Answered by James 6 years ago

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Can't download firefox on my HP Pavilion dv9543d Notebook

It downloads to 97% then starts over. I have been using firefox on my desktop pc for a long time, but cant't get it installed on my notebook. I have deactivated eset fire… (read more)

It downloads to 97% then starts over. I have been using firefox on my desktop pc for a long time, but cant't get it installed on my notebook. I have deactivated eset firewall and windows defender still no go. IE 11 does work.

Asked by sailjoe 5 years ago

Answered by James 5 years ago

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firefox 23 won't download on vista

After firefox undated itself the browser will open but not connect. I uninstalled firefox and then attempted to reinstall. I now get the message that firefox installer co… (read more)

After firefox undated itself the browser will open but not connect. I uninstalled firefox and then attempted to reinstall. I now get the message that firefox installer could not be downloaded.

Asked by donohuem54 7 years ago

Answered by philipp 7 years ago

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FireFox Developer Edition install file instead of Stub

I need the install file for the developer edition, rather then an install stub. One of my developers would like to use this edition of firefox, but because of our downloa… (read more)

I need the install file for the developer edition, rather then an install stub. One of my developers would like to use this edition of firefox, but because of our download restrictions against users we are unable to install it through the stub, can you help?

Asked by lellery 5 years ago

Answered by philipp 5 years ago

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Download Interruption Upon Installing from Flashkey

I'm trying to download firefox to a USB drive and put it onto another machine that does not have internet access. The problem: I keep getting the "download interrupted" e… (read more)

I'm trying to download firefox to a USB drive and put it onto another machine that does not have internet access. The problem: I keep getting the "download interrupted" error and from the looks of things, it's not even beginning to download. The installer will open and appears to be preparing to download, but never actually starts downloading. It idles for a few minutes on the initial screen from running the Setup application and finally prompts that the download was interrupted. Any suggestions?

Asked by Jfowler0790 6 years ago

Answered by the-edmeister 6 years ago

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Update to FF 29 failed. Cannot reinstall

After automatic update to Firefox 29 it would not connect to internet. I uninstalled FF. Attempting to reinstall using Firefox Setup Stub 29.0.1.exe. Installer will not o… (read more)

After automatic update to Firefox 29 it would not connect to internet. I uninstalled FF. Attempting to reinstall using Firefox Setup Stub 29.0.1.exe. Installer will not open (nothing happens). I'm using Norton 360 and have deactivated it. Help! Thanks,

Asked by commnthings 6 years ago

Answered by Moses 6 years ago

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Install wizard appears to stop

I am trying a first time installation on a win7 64Bit fairly new platform. Something downloads, I get asked for permission to install, grant it. Installation Wizard ope… (read more)

I am trying a first time installation on a win7 64Bit fairly new platform. Something downloads, I get asked for permission to install, grant it. Installation Wizard opens, uncompresses to 60% and disappears. Tried a number of times, with and without MS security essentials on, also in safe mode. Identical results in all cases.

Can't identify anything in event log associated with Mozzila or Firefox (not familiar with tool). Ran AV and Malware scans.  Nothing.  Don't see anything in Win program removal or Revo Uninstaller to suggest partial installation.

Asked by theJerry 6 years ago

Answered by Moses 6 years ago

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Can't get past User Account Controls window

When I download Firefox onto Windows 8, I can't get past the user account controls window. I've answered both yes and no. It shows Firefox in my downloads, but it won't… (read more)

When I download Firefox onto Windows 8, I can't get past the user account controls window. I've answered both yes and no. It shows Firefox in my downloads, but it won't launch. Any ideas?

Asked by andygmpls 6 years ago

Answered by jscher2000 6 years ago