Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Virus issues

I don't know what happened I was just doing my normal stuff then all of a sudden I get a virus notifications from Firefox I had did a verification that I'm not a robot af… (read more)

I don't know what happened I was just doing my normal stuff then all of a sudden I get a virus notifications from Firefox I had did a verification that I'm not a robot after that that's when the virus notifications started can you see if you can do a virus skin for me that will be amazing if you can do that.

Asked by alphamaste87 1 year ago

Last reply by James 1 year ago

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Trojan through cache

Windows defender found this Trojan in the firefox cache, is this a normal cache? C:\Users\ryang\AppData\Local\Mozilla\Firefox\Profiles\0ktaacpg.default-release\cache2\ent… (read more)

Windows defender found this Trojan in the firefox cache, is this a normal cache? C:\Users\ryang\AppData\Local\Mozilla\Firefox\Profiles\0ktaacpg.default-release\cache2\entries\7D99C2ABD01ABFD6E814F5435F38F87CEBB5ECF4

file: C:\Users\ryang\AppData\Local\Mozilla\Firefox\Profiles\0ktaacpg.default-release\cache2\entries\7D99C2ABD01ABFD6E814F5435F38F87CEBB5ECF4->(ZStandard)

Trojan detected: Trojan:JS/Obfuse.HNAT!MTB

Asked by ryangarcia1567 10 months ago

Last reply by James 10 months ago

  • حُلّت

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

I got a leak somewhere

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just go… (read more)

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just got another one. I couldn't get Mozilla VPN to work it just quit working at all. I turned Pocket off but I'm still getting 17 to 18 instances of Firefox. Dont know where to go now. Thinking of pulling the plug and starting over.

Asked by bldeming 4 months ago

Last reply by Paul 4 months ago

  • المُؤرشفة

Emails and Donation Links

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the… (read more)

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the email I received today was from Mozilla (and not a spoofed email address, shouldn't Mozilla ask us to visit it's webpage to make a donation rather than email us a link? Regards

Asked by alan127 7 months ago

Last reply by alan127 7 months ago

  • المُؤرشفة

Email OTR vs SMS OTR problem

Hi. There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is… (read more)

Hi.

There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal).

During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine.

Any idea?

Thanks

Asked by VARKAR 10 months ago

Last reply by markwarner22 10 months ago

  • المُؤرشفة

What is this? It blocks me from opening the Lowe's website, and others

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server. Reference #18.bb293417.173551281… (read more)

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server.

Reference #18.bb293417.1735512814.a2a558a

https://errors.edgesuite.net/18.bb293417.1735512814.a2a558a

Asked by o.dubhlaoich 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Potential Security Issue

Firefox detected a potential security threat and did not continue to divar.ir because this website requires a secure connection. … (read more)

Firefox detected a potential security threat and did not continue to divar.ir because this website requires a secure connection.

Asked by ali_kho1974 1 year ago

Last reply by jonzn4SUSE 1 year ago

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I seem to have found a fake Firefox phishing website

I seem to have found a fake Firefox phishing website. The content of the website is in Chinese and it is included in Google search. The fake websites are cn-firefox.com … (read more)

I seem to have found a fake Firefox phishing website. The content of the website is in Chinese and it is included in Google search.

The fake websites are cn-firefox.com and www.firefsioix.com, I hope the community members can confirm the website information.

Asked by char8x 1 year ago

Last reply by James 1 year ago

  • المُؤرشفة

When I open Firefox I get pop-up messages supposedly from Mozilla warning or alert or I have a virus

This is my second request for help. I want to thank those who tried to help me before, but nothing has changed. When I open Firefox I immediately receive three messages, … (read more)

This is my second request for help. I want to thank those who tried to help me before, but nothing has changed. When I open Firefox I immediately receive three messages, approximately 4 inches wide and 3 inches long on the right side of my browser, covering the areas I need to get to. They claim to be from Mozilla Firefox, have the Firefox logo on the top left, warning that I have a virus, or my files are infected, or a large Alert! And that I need to click "here" to fix the problem. It shows a strange "address" a string of random letters and the odd number and the words "merge network protocol." I did not click on this, or the "dismiss" that is shown. I did, however, click the X in the top right corner of one of these. It disappeared for about three seconds and was immediately replaced by another warning of some type. These messages do not go away when I leave Firefox, they follow me wherever I go. Restarting the computer gets rid of them, but I can't access Firefox without them returning. I have tried to alert Mozilla about this, but have not heard back. Any suggestions?

Asked by CatD 1 year ago

Last reply by James 10 months ago

  • المُؤرشفة

Firefox master key error! A big issue!!

Hi there, I am using Firefox Desktop in Windows 10. I activated master key password for the browser. Suddenly, I noticed that the pop up appear in the browser after ope… (read more)

Hi there,

I am using Firefox Desktop in Windows 10. I activated master key password for the browser. Suddenly, I noticed that the pop up appear in the browser after open. If I close the pop-up or cancel it then it doesn't force me to type password. I easily can use the browser without using password. This is horrible!

please fix it

Asked by Jason 10 months ago

Last reply by TyDraniu 10 months ago