Firefox Community Forum

Version 120 (PC) continuously crashes and asks me to refresh and nothing happens (including after rebooting) so I had no choice to uninstall. I normally trust your updates but I'm really regretting this one. Can you help me not switch over to chrome? Maybe you're already aware of this bug and will have it fixed soon.

Unable to view YouTube comments using Firefox on android. I can view the comments on Opera, duckgo and chrome.

This problem started about four days ago. Comments show on the short videos but not the regular videos. When I tap on "comments" the resulting page/frame is empty.

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in previous versions of Firefox. I can't tell from which version it stopped but it's not long ago. Also idrac 9 console works fine in Firefox When trying to open console idrac 8 in Chrome it works fine Any idea what could be causing it? Any config switch to tweak?

Firefox on Windows keeps telling me that my tab has crashed every time i open a new tab. I have tried turning off all my extensions and add-ons, clearing the cache and cookies, turning off hardware acceleration, reinstalling the browser, clearing the appdata files and finally removing any and all firefox files in mozilla folders i could find on my computer, but nothing works. Strangely enough it works only when i open it in troubleshooting mode, even though I've reinstalled the browser 4 times now. It was working just fine earlier, but when i turned on my computer it would not work. The only thing i did in between it working and not working was play a videogame on Steam. Please help, this is driving me crazy. I am using an MSI 64-bit laptop and the latest version of Firefox 64-bit.

I wrote earlier today that texts that I wrote with Windows 10 and tried to transfer to answer or add to an address became jumbled, illegible. It may be good to know that this also occurs with a number of adverstisement that are sent to me. What do I need to do to correct this?

I set up Firefox on a new laptop yesterday and it came up with all the bookmarks etc I had previously. I was prompted to set a profile so I set default user. Now I have lost everything I had. How do I get it all back. Do I delete Firefox and start over? Richard Culver [removed email from public]

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 search tab Firefox. Setting to restore tabs enabled, but not working, lile a method with about:setting. I will be grateful for help.

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers as indicated through testing.

There is only an "I beam" indicator and frequently the posted news article links; and images do not appear when using Firefox (however they do appear on other browsers; no issues detected). As noted, this anomaly also applies to Facebook messenger external news links. Based on timing of this update 118.0.2 and the repeatability of the failure on various computers (with WIN11) and the absence of any other changes to all of the computers, all indicators are that this is not a Facebook issue and as nothing else on any of the computers has changed the 118.0.2 has an apparent issue. (In summary this effects every one of the 5 WIN11pro64 computers I have tested with the Firefox update, so far)... the only change to ALL OF THESE DEVICES was and is the Firefox update (118.0.2) .

In addition have tested Firefox and Facebook on 2 additional computers (WIN764pro) - to keep comparative balance; on 1 win7pro64 unit the Firefox app was not updated and on the other win7pro64 system it was updated to 118.0.2.

And after that round of testing the outcome was conclusive - the Facebook external news links work seamlessly and without issues (NO UPDATE TO FIREFOX ON ONE COMPUTER with WIN7pro64 and an UPDATED Firefox (118.0.2) with WIN7pro64 on the other)... both systems worked and the noted failure was not present.

These tests conclusively indicate to us internally that updating the WIN 11 units to 118.0.2 was a mistake.

Additionally for further comparison for this note - with Firefox update 118.0.2 Facebook external news links DO function on Opera and Chrome (for both WIN 7 and WIN11) all computers tested are the original 7 ... I have not tested other browsers for compatibility nor have I tested other computers, as the data seemed conclusive.

NOTE: If you are planning to respond please do not 'guess' (SWAG) at what you randomly speculate the issue(s) might be, as that would be an unproductive use of everyone's time... if you don’t have a proven solution you don’t have a solution, thank you.

If there is someone with knowledge of the 118.0.2 update that can offer an intelligent and proven solution please do so here...

but haphazard proposals of random unrelated experimentation without tested basis...or the concept of incorporating unproven suggestions such as maybe you should "change this" or "reinstall this" or "blah blah" when (I reiterate) the only changes to six (6) of these computers is the update 118.0.2 nothing else the seventh computer has an older version of Firefox and win 7 pro64. 118.0.2 functions correctly with win7pro64 and on Opera and Chrome browsers.

All intelligent proven workable input is appreciated because as of now Firefox for any and all of the WIN11 computers here Firefox has been removed from our approved list; as further failures are unknown.

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Because I was getting frequent and numerous pop-up boxes asking for my Firefox Primary Password, even though your site claims you no longer use or require one. based on advice from a Cox Complete Care Technician, I set one up. I am still getting as many annoying pop-ups as frequently. Sometimes my primary password entry makes the pop-up disappear. Just as often, my PP entry makes the pop-up pop-off momentarily and come right back on minus my entry with no explanation or rejection message. Why is this happening? What is the point? Please respond. Debora H. Schwartz.