منتدى دعم ”Firefox“

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click on that icon & it took me straight to the downloaded pdf file in Finder. It was very convenient. It avoided having to go to Finder & find the recently downloaded pdf file myself so I could open it and read it. I don't know if it was an add-on or some other type of link: I just had the icon in the toolbar. Does anyone know what it was & where [or how] I can get it again?

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day.

The problem - If I have restarted the computer or restarted FF, I can play video and audio OK. Mostly I will find that I can still play for a day or so (even having slept the computer). Then they stop. Opening a new window or a private window doesn't help, the only solution is to restart FF or the computer. All the while, I can get the same video/audio to play on Safari, and Apple iTunes is fine too. It doesn't matter what the source is - YT, Spotify BBC iPlayer, BBC Sounds and so on.

Would really like some help on this!

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me.

A "Restore Session" tab came up that said the following:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

I usually attempt to restore from the "History" dropdown menu at the top of the screen, and it usually works on the first try. But even when it doesn't, this screen appears and gives me the option of clicking on the bright blue "Restore Session" button, and that typically does it. This time, though, the blue "Restore Session" button is much more muted in color and not responsive to clicks.

Do you have any ideas? Like I say, I keep a LOT of tabs open, and most of them serve as reminders to take care of something or other, so I really need to reopen all tabs from that previous session so I don't lose those reminders. Thanks!

RM

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Please return the header to the white background with black lettering. NO COLOR PLEASE! I don't want any changes to the setup or color or anything. Please return to original headers-----BLACK ON WHITE BACKGROUND. NO COLOR OTHER THAN BLACK ON WHITE1

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it uses my Apple Mail email address. Is this possible?

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for an unknown reason. Can anyone tell me how I can find out what happened? See attached update message.

Thanks in advance for your help.

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in bright white. i need dark mode. even when i set the toolbar colour (which previously controlled dark/light in Firefox Colour) to black it's on light mode. how do I get dark mode back, i hate this. this theme (picture attached) used to be dark mode but now it defaults to light. how do i get dark mode back.

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit).

The Inline Playback is set to : Off

But when hovering the mouse of the thumbnail video it starts playing the video.

Is the another setting to disable Inline Playback when using Firefox?

martinhb

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC.

I already have firefox on both and I set them up but now the desktop shows no other devices. ' PLEASE IN THE NAME OF HEAVEN TELL ME HOW TO GET MY PASSWORDS UPDATE ON EACH DEVICE WITHOUT HAVING TO DOWNLOAD OR SCAN OR VERIFICATION

I JUST WANT MY PHONE UPDATED

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR should work on a Mac with 10.11.6, but my computer says that Firefox ESR is not able to run on my Mac with 10.11.6. Any suggestions for how I can get Firefox to run on this older computer?