Showing questions tagged: اعرض كل الأسئلة
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Sorry, the video player failed to load.(Error Code: 101104)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 10110… (read more)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this

Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)"

Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time

And Firefox DOES NOT, NOT EVEN 1 TIME

Asked by vincelasch47 1 year ago

Last reply by cor-el 1 year ago

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Bookmarks Toolbar

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar i… (read more)

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

Asked by marti1owl 1 year ago

Last reply by cor-el 1 year ago

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Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (read more)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 1 year ago

Last reply by cor-el 1 year ago

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How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and C… (read more)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Asked by Falcon9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Web Developer Tools

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to c… (read more)

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

Asked by jeremy.boetger 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (read more)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 1 year ago

Last reply by jonzn4SUSE 1 year ago

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"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 1 year ago

Last reply by FredMcD 1 year ago

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Latest update. Background colour now black. How do I change it to white or other colour background?

The latest update resulted in a totally different home page. Background was changed to black with white text. Very difficult to read. How do I change background colour an… (read more)

The latest update resulted in a totally different home page. Background was changed to black with white text. Very difficult to read. How do I change background colour and change text to colour to black?

Asked by me.lemmon.mt 10 months ago

Last reply by baysailor1 10 months ago

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Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (read more)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 1 year ago

Last reply by cor-el 1 year ago

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XML file does not appear to have any style information associated with it. The document tree is shown below.

XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> RequestHeaderSectionTooLarge <Message> &l… (read more)

XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> RequestHeaderSectionTooLarge <Message> </Message> <MaxSizeAllowed>8192</MaxSizeAllowed> <RequestId>Y7QP6CSHDFSJHEKB</RequestId> <HostId> B/IHGhSPxJOhhcgNAqTjURi4tLvAWLPk7Znz0mphQl9J26xbm2Xon0CpJyMuBYcq7GkiVLFm2dk= </HostId> </Error>

Asked by FS 1 year ago

Last reply by cor-el 1 year ago

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Firefox Dark Mode to Light mode switch problem

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When … (read more)

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic.

Asked by Martijn 1 year ago

Last reply by plausibel 1 year ago

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Changing Search Engine

I keep changing my browser default search engine to "Google" and it works initially. But when I close Firefox and reopen the program it defaults back to "Browser Default.… (read more)

I keep changing my browser default search engine to "Google" and it works initially. But when I close Firefox and reopen the program it defaults back to "Browser Default." How do I make the change stick?

Asked by joseph.c.sparks 1 year ago

Last reply by FredMcD 1 year ago

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Third Party Session Cookies

Hello, I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content syste… (read more)

Hello,

I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content system where we can create, upload, and share videos with our students through the Canvas application.

This has worked fine until recently. Now, whenever I try to access my Kaltura media through Canvas, I get the following error message:

"It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." (see attached photo for reference)

I assume there was a routine Firefox update sometime recently that imposed stricter restriction on third-party cookies. But I have followed all the instructions here (https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection?redirectslug=disable-third-party-cookies&redirectlocale=en-US), and I am still unable to access Kaltura through Canvas (I get the same error message).

FYI - I am able to access Kaltura through Canvas on Chrome, so I know this is a Firefox-specific issue. But I hate Chrome and want to keep using Firefox!

Is this something you can help me with?

Let me know - thanks!

Adam Caress

Asked by adam.caress 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago