Showing questions tagged: اعرض كل الأسئلة
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Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (read more)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 2 years ago

Answered by cor-el 2 years ago

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Embedded video won't play

Embedded videos at a particular website do not play in FF 80.0.1 (64 bit). My system is running Ubuntu 20.04.1 LTS. I have tried workarounds but none have provided a reme… (read more)

Embedded videos at a particular website do not play in FF 80.0.1 (64 bit). My system is running Ubuntu 20.04.1 LTS.

I have tried workarounds but none have provided a remedy. There could be a bug in FF causing this but I'm not sure.

Here is an example link: https://www.sbs.com.au/cyclingcentral/video/1788049475999/Winning-moment-Stage-14

This is the behaviour I see: After I click the play button in the lower left of the embedded frame the video begins to load. The beginning of an ad flashes into the video box but cuts out before playing. The video box is then loaded with the first shot of vision I wish to view but does not play.

I use four FF profiles with various modifications to improve privacy and security. When these changes occasionally cause problems with website function I try loading the website in a FF profile with reduced security/privacy controls. Modifications include changes to privacy and security settings, browser extensions and about:config changes.

Cascading through profiles with a step-wise reduction in the number of modifications still wouldn't permit me to play videos from this site. Even my vanilla FF profile with only a few UI tweaks does not play the video. After that I tried loading problematic pages in a brand new, freshly created vanilla FF profile to which no changes had been made. Videos still wouldn't play in a pristine profile with zero user modifications.

My internet connection comes via a smartphone mobile hotspot. The phone has a system level ad blocker running (Android phone, Blokada app) but switching it off did not allow the videos to play.

After that I tried a different browser. I installed Brave browser via Snap. Version 1.13.82 Chromium: 85.0.4183.83 (Official Build) (64-bit)

It played the video first time. Therefore internet connection to site is good. Did not load advertisement at start of video, no flash of ad content. When the video panel is loaded in Brave a large yellow play button is superimposed on the first frame of the video. The button is a yellow circle with a right-pointing yellow triangle inside it. Clicking the white play button in the lower left corner of the embedded video frame does not play the video. Clicking the large superimposed yellow icon initiates video play.

I'd be grateful for advice on how to rectify this problem.

Asked by Nullius 1 year ago

Answered by cor-el 1 year ago

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How to clear some cookies in Firefox?

It is possible to clear all the cookies from a website in Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox In my case, I would like to cl… (read more)

It is possible to clear all the cookies from a website in Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox In my case, I would like to clear only authentication cookies (to be automatically disconnected when I close Firefox) but I want to keep the other cookies about my preferences. However, I can select on which websites I want to clear my cookies but I can't select which ones.

Is there a way to select the list of cookies I want to keep/clear for each websites?

Thanks.

Asked by pico051 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Monitor - unable to find button to add new email addresses

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in,… (read more)

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

Asked by Jonathan 1 year ago

Answered by Wesley Branton 1 year ago

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missing part of window

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows … (read more)

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows the current display of the payees.

If I open a 'new private window' and then log on to the bank web site and 'pay bills' it shows the full list. The first image shows the list including only the first payee.

Why does the private window work and not the ordinary window????

Thanks, Terry

Asked by mdfirefox 1 year ago

Answered by mdfirefox 1 year ago

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FF89 Tiny Font Size

Ever since upgrading to FF89, some websites don't increase the font size when I zoom in using ctrl+mouse wheel. The default seems like 9px, really hard to read. Facebook… (read more)

Ever since upgrading to FF89, some websites don't increase the font size when I zoom in using ctrl+mouse wheel. The default seems like 9px, really hard to read.

Facebook is a culprit. Also OctoPi, a local service. Facebook, at least, uses rem units. Doesn't react to zooming in.

Debian 10 Buster

Asked by Tim Finley 11 months ago

Answered by Tim Finley 11 months ago

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Cut and paste no longer works with Google Translate on linux

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Goog… (read more)

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Google Translate on linux. I have tested in other browsers and it they all work fine. Firefox on Windows also works fine, this problem seems specific to linux.

When you press any of the Ctrl combinations it simply deselects everything and moves the cursor to the end of the text. Mouse works, but it's not practical if you are cutting and pasting all day long.

Site: https://translate.google.com Firefox version: 89.0.2 (64-bit) OS: Ubuntu 20.04

Google Translation is critical to my work so my current solution is I no longer use Firefox. I hope that someone knows of a quick fix, or if it's a bug it's easy to fix as I'd hate to permanently move away from Firefox for something like this.

Thanks!

Asked by decaffeinated tea 10 months ago

Answered by decaffeinated tea 9 months ago

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Bookmarks CSS

Why are vertical spaces different in my bookmarks from my personal bar, the lateral panel and the library window ? How to fix it, as I want everything same ? I'm unable t… (read more)

Why are vertical spaces different in my bookmarks from my personal bar, the lateral panel and the library window ? How to fix it, as I want everything same ? I'm unable to take a capture of my personal bar where vertical spaces are bigger than elsewhere.

Asked by api16 8 months ago

Answered by api16 8 months ago

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Logins and passwordx

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read p… (read more)

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read previous version of my profile, so I cannot access login and password from my old profile I have used Profile Manager, but it refuses to open my previous profile with the updated Firefox. How can I access my passwords from before this update?

Asked by phil152 6 months ago

Answered by phil152 6 months ago

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Where Does Firefox Store Locations of Used Websites?

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site. First, I am running Firefox on Ubuntu, but Ubuntu is not … (read more)

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site.

First, I am running Firefox on Ubuntu, but Ubuntu is not relevant because the same issue occurs in Windows.

Whenever I access a file, for example, one at https://species.wikimedia.org/wiki/Chioneosoma, its color (which is programmable) changes from a light bluish green to a deeper violet. Where is this color-difference stored? I have thousands of WikiSpecies files I have accessed, and they all show the violet "accessed" color if I ever have opened the file to read its contents. The problem is that when Ubuntu has to be reinstalled, I can add references to all my files, but the color-changes seem to be lost. This is a serious issue, because I currently have over 50,000 files referenced (and saved in my directory file:///home/jwill/Documents/WikiSpecies/Animalia_Plantae_8) and am still adding to them!

I think the storage location must be somewhere in one or more of the following files ('_' replaced '/'):

   _home_jwill_.mozilla
   _home_jwill_.cache_mozilla_firefox 
   _home_jwill_.cache_MM_firefox
   _usr_lib_firefox

Can you please tell me where the list of accessed files is stored? Whenever I enter a referenced directory, to access it, the color changes; so, Firefox must be able to store a reference to each new referenced directory name.

Asked by jwill1000000 5 months ago

Answered by jwill1000000 5 months ago

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FF leaks my info to google... why?

If I search by highlighting text and then right click + 'search google for...' the following link address in the next page always includes the text "client=ubuntu". As i'… (read more)

If I search by highlighting text and then right click + 'search google for...' the following link address in the next page always includes the text "client=ubuntu".

As i'm using ubuntu that might not seem strange, but it's strange to me because I use this addon which is supposed to spoof my browser and O/S and also in about config I have: privacy.resistFingerprinting and "privacy.trackingprotection.fingerprinting.enabled"' both set to "true".

Can anyone tell me how google is able to detect this info?

And seeing as the about:config settings dont seem to work... how i'm able to stop it?

Asked by Davidddeee 2 years ago

Answered by philipp 2 years ago

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Unable to connect to government site

I am unable to connect to the following URL https://lakmshaegov01.msha.gov/UserManagement/ChangePassword.aspx. All other browsers seem to work. I ran an SSL Labs test and… (read more)

I am unable to connect to the following URL https://lakmshaegov01.msha.gov/UserManagement/ChangePassword.aspx. All other browsers seem to work.

I ran an SSL Labs test and it confirms that all tested versions of Firefox fail. I would like to know if anyone can spot something that might allow me to connect by temporarily relaxing the security checks in Firefox for this site.

Asked by tom.propst 1 year ago

Answered by tom.propst 1 year ago

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Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 1 year ago

Answered by Mr.K 1 year ago

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Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (read more)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Asked by David Shochat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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82.0 scroll bar too thin

Searching everywhere and cannot find a solution. Perhaps there is none. Followed suggestions here: https://support.mozilla.org/en-US/questions/1297345 in an attempt to… (read more)

Searching everywhere and cannot find a solution. Perhaps there is none. Followed suggestions here: https://support.mozilla.org/en-US/questions/1297345 in an attempt to increase width of scroll bar but see that just reproduces the default setting.

So the question stands: how to increase width of scroll bar?

The scroll bar is super thin.

Any suggestions for Ubuntu 20.04.1 LTS Firefox 82.0 (64-bit)

Thanks.

Asked by jeffschips 1 year ago

Answered by jeffschips 1 year ago

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Duck Duck Go - Server Not Found

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address b… (read more)

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address bar or duckduckgo.com. All I get is: "Hmm. We’re having trouble finding that site." Internet connection seems fine (no trouble connecting to other sites). Sometimes clearing "Cached Web Content" helps but it is troublesome to clear cache after each browser restart. How can I get the Duck to work with the Fox?

Selected options: Use the address bar for search and navigation Default Search Engine - DuckDuckGo Delete cookies and site data when Firefox is closed

84.0.2 (64-bit) Mozilla Firefox for Manjaro Linux Manjaro - 1.0

I would be happy to provide any additional information if needed.

Asked by ormac 1 year ago

Answered by jonzn4SUSE 1 year ago

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Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by Jan 1 year ago

Answered by Jan 1 year ago

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All pages are blank, including about:config and about:preferences

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I t… (read more)

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I try to open Preferences page from menu - it will not open, even new tab isn't created.

If I start firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 all works fine. Problem appeared after I accidentally used all of my laptop RAM with other app. Firefox didn't crashed, but after reopening this issue is began appearing.

I use Linux Mint 20, and apt-upgraded all packages (including firefox) right after this issue first appeared. I tried to: - restart browser (didn't work) - restart laptop (didn't work) - use different profile (didn't work) - use browser safe mode (didn't work) - clear caches (didn't work) - disable all extensions (didn't work) - use different versions: 75.0, 87.0, 82.0, freshly-compiled by myself (didn't work) - refreshing firefox (didn't work) - run firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 (worked, but it's obviously unsafe and don't fix the root problem)

I found some issues and bugs that looks pretty similar to mine: https://support.mozilla.org/en-US/questions/1245935 https://support.mozilla.org/en-US/questions/1235332 https://support.mozilla.org/en-US/questions/1279656 https://bugzilla.mozilla.org/show_bug.cgi?id=1433065

Also, after closing firefox, it stays running in processes, and I can't open new window for 30 seconds or more after closing old window.

I think it's bug and problem is somewhere in firefox sources. Do you have any ideas, how can I fix this?

Asked by ivushkinalex 1 year ago

Answered by ivushkinalex 1 year ago

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websites working on Chrome but not on Firefox

Hello everybody, There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance… (read more)

Hello everybody,

There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance that an upcoming release will put everything right?

Thank you in advance Virginie

Asked by Virginie 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (read more)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Asked by scm999 1 year ago

Answered by cor-el 1 year ago