Showing questions tagged: اعرض كل الأسئلة
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Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (read more)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 1 year ago

Answered by cor-el 1 year ago

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Firefox 97.0 (Linux version) and previous version CREATES noise in whatever audio is running.

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching … (read more)

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching on Firefox. How can I stop the noise, which sounds like static from a week station on an old AM radio? Using other browser does not have this audio problem, UNLESS Firefox is running. Even if not actively using Firefox, just having it open on the desktop causes noise. Using Linux Mint 20 64bit. Audio produced by motherboard ASUS Prime B550 Plus with AMD Ryzen 9 3900X processor. Clicking on Firefox Help gets a message saying "Updates disabled by your system administrator" along with the normal text. I didn't disable updates and I am the Admin.

Asked by Anthony 2 years ago

Answered by jonzn4SUSE 2 years ago

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transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 1 year ago

Answered by jonzn4SUSE 1 year ago

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Unable To View Any Videos in Firefox

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared c… (read more)

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Asked by Derph 2 years ago

Answered by Derph 1 year ago

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firefox blocks browser based zoom access to laptop speakers

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is b… (read more)

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is blocking zoom from accessing the speakers. I can't find a setting in Firefox preferences to block/allow it. Speakers work on YouTube/Vimeo with no problems (speaker volume 100% and not muted). Speakers had been working with Zoom until a couple weeks ago. I don't want to install the Zoom app just because Google hates privacy and and I don't want to help them own my privacy anymore than I must. I use DuckDuckGo for the default search engine, have Ghostery for an Extension/add-on, and have the Firefox browser set for private window always. I have tried various cookie settings for the Zoom meetings and even the dreaded "accept all cookies" and have Firefox cookie handling set to Standard, with deleting all cookies and history upon exit. I am on 64-bit Windows 10 up to date as of 2/16/22, Dell computer updated to same date, and latest update of Firefox 2/18/22. I have done a number of web searches and not finding the speaker topic or error message other than three unanswered help requests from others with the same problem dated from July-Sept 2021.

Asked by jn9olvr 2 years ago

Answered by jonzn4SUSE 1 year ago

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Web Page not correctly displayed

Firefox used to display this web page fine, and one day it just stopped. https://www.jdfarag.org/bible-prophecy Chrome always did and still does display this page correct… (read more)

Firefox used to display this web page fine, and one day it just stopped. https://www.jdfarag.org/bible-prophecy Chrome always did and still does display this page correctly.

I have Firefox 97.0.2 64bit I have Chrome 99.0.4844.51 32bit The two browsers have identical extensions except for Firefox Color I have Windows 10 Pro 64bit

How can I make Firefox display the page: https://www.jdfarag.org/bible-prophecy

Thanks

Asked by r.j.dill 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox does not print the right edge of landscape orientated web pages

Firefox does not print the right edge of web pages that are made in landscape mode. I set FF to "Fit to page width" but it does not print the right edge. It's cut off. … (read more)

Firefox does not print the right edge of web pages that are made in landscape mode.

I set FF to "Fit to page width" but it does not print the right edge. It's cut off.

And there is no Orientation option available. Not sure if that has any significance because it supposed to "Fit to page width" anyway.

What's the work around to fix this?

Asked by Mike109 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer… (read more)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Asked by voiceinthewell 1 year ago

Last reply by James 1 year ago

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Can't login to NY Times site using Firefox

I can't login to the NY Times website using Firefox. I'm sure I'm using the correct password because I can log in using a different browser. I don't save passwords in Fir… (read more)

I can't login to the NY Times website using Firefox. I'm sure I'm using the correct password because I can log in using a different browser. I don't save passwords in Firefox. I enter them manually or use a password manager. As I said, I'm certain I'm using a valid password. I've cleared the cookies and all of the items under History on the Settings page. When I close Firefox, nothing is saved. When I contact NYT customer service, I was informed that they've had a lot of requests for assistance from Firefox users, and nothing was out of order with those users' NYT login; the problem was with Firefox.

Please advise.

Asked by kenr2 1 year ago

Answered by kenr2 1 year ago

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Extremely smal, unreadable fonts in certain conditions

Hey, is there a fix for the font issue on Firefox that makes sidebar, add-ons that have an option tab in the extension manager, and popups really small? Please see pictu… (read more)

Hey, is there a fix for the font issue on Firefox that makes sidebar, add-ons that have an option tab in the extension manager, and popups really small?

Please see pictures below.

1st pic: Tiny pop font after extension install.

2nd pic: Tiny pop font on add-ons manger page under Options Tab. Other Tabs (Permission and Details) are not affected.

3rd pic: Tab Stash extension full options page.

picture example

Asked by DayDreamerPro 1 year ago

Answered by DayDreamerPro 1 year ago

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Firefox sorting bookmarks by date not saving..

Hello, I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something? I'm going to Manage Bookmarks (see scre… (read more)

Hello,

I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something?

I'm going to Manage Bookmarks (see screenshot) i'm able to select a folder and click Views and it defaulted to 'unsorted' I select Sort by Added and the latest bookmarks in this area sort by latest on the TOP first. Perfect!

I exit out check bookmarks and they are still sorted in the reverse... meaning latest bookmark is still at the bottom and my very first bookmark in this folder is at the top.

Maybe its not designed this way? if so I don't see the reason to go under Managed Bookmarks and sort by anything if its not going to save that way.

Moral of the story trying to sort by date added in any folder not name (which is only thing I see when right clicking on any folder). I want latest saved bookmarks sorted from TOP down not latest's starting at the bottom.

Thanks

Asked by 22Green 1 year ago

Answered by Zian 1 year ago

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Prevent websites from opening new tabs

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop… (read more)

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop ups without authorization, even from legit websites like the login pop-up windows when doing a sign in in Google, in those cases to allow the windows it's needed to click on the lock icon next to the URL bar and allow it from there. The problem is that I don't remember the name of that setting and I have spend an hour looking for it on Google.

Asked by ttfh3500 1 year ago

Answered by ttfh3500 1 year ago

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Homepage randomly switches to MSN?

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since… (read more)

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

Asked by deanel018 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Warning when opening Firefox

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?" This just started yesterday and I ha… (read more)

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?"

This just started yesterday and I had not made any changes. Firefox is up to date.

https://support.mozilla.org/en-US/questions/new/desktop/form

Asked by jane.nebelung 1 year ago

Answered by FredMcD 1 year ago

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How to allow web page to override a keyboard shortcut

How to allow web page to override a keyboard shortcut. Currently firefox picks up the shortcut instead of the webpage... For example I have an webpage that detects ctrl-… (read more)

How to allow web page to override a keyboard shortcut. Currently firefox picks up the shortcut instead of the webpage...

For example I have an webpage that detects ctrl-shift-h which worked fine in version 56 but now in version 96 it brings up a "Show All History" dialog

I an doing many such things so I looking for a generic way to override firefox keyboard shortcuts

Asked by ikhalil 2 years ago

Answered by ikhalil 2 years ago

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Evernote Webclipper Add-On enabled but not showing in taskbar

Hi, I have installed Evernote Webclipper add-on. It is showing as enabled on the add-on management page but there is no Evernote icon showing on the taskbar so I cannot … (read more)

Hi,

I have installed Evernote Webclipper add-on. It is showing as enabled on the add-on management page but there is no Evernote icon showing on the taskbar so I cannot clip anything on screen. Please advise what may be causing this and how I can solve the problem. Thank you.

Asked by andrewHoughton 1 year ago

Answered by andrewHoughton 1 year ago