Showing questions tagged: اعرض كل الأسئلة
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Downloading and Opening docx Firefox appends doc onto file

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. Whe… (read more)

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

Asked by misscrf 2 years ago

Answered by cor-el 2 years ago

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Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 2 years ago

Answered by FredMcD 2 years ago

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There are some web pages Firefox can't open, but other browers can.

It's been a lot of time now since I've been having problems when opening some web pages using Firefox. When I try to open any of them, the page starts loading but immedia… (read more)

It's been a lot of time now since I've been having problems when opening some web pages using Firefox. When I try to open any of them, the page starts loading but immediately stops and nothing else happens. I've tryed a lot of solutions but they never worked and the problem they were supposed to solve didn't matched completely with my problem. I would like to fix this without reinstalling Firefox if its possible, so that's for me the last resource to use with this issue.

Thanks.

Asked by sergiolol1969 2 years ago

Answered by cor-el 2 years ago

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Written

Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This doe… (read more)

Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This does not happen neither with Opera, nor with Edge and not even with Chrome. Not even with 84.0.2 the problem was solved. I kindly ask for help.

I am Italian, sorry for any grammatical errors.

Asked by Ruggiero 1 year ago

Last reply by Ruggiero 1 year ago

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VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media on WSHH

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckG… (read more)

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckGo Privacy Essencials installed, and I also have uBlock Origin installed. I disable both extensions but I still see the same error. I'm on Ubuntu 20.04 LTS, and my Firefox version is 77.0.1 (64-bit) canonical - 1.0

I attach the console log.

Asked by cunha-filipe 2 years ago

Answered by cor-el 2 years ago

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How do I disable the blue flash when a tab finished loading?

How do I disable the blue flash when a tab finishes loading? I'd like to suggest an option in a future release that disables all these things. I find it a real distractio… (read more)

How do I disable the blue flash when a tab finishes loading? I'd like to suggest an option in a future release that disables all these things.

I find it a real distraction, and it's really putting me off using firefox as a broswer. I really don't think this sort of eye candy is needed in order to browse the internet.

Asked by useruser 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (read more)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 years ago

Last reply by cor-el 1 year ago

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How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (read more)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Asked by Jinx 2 years ago

Answered by the-edmeister 2 years ago

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Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 2 years ago

Answered by cor-el 2 years ago

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Search bookmark - found - but where it is ? In which bookmark folder ?

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over... I'm pretty sure, I have some bookmarks already saved to… (read more)

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over...

I'm pretty sure, I have some bookmarks already saved to somewhere. But I have a lot of bookmarks. And yes, I can search for some bookmark - the manager find them - I can click and all is running, but - where is the bookmark hidden ? In which folder ? Next time I want to go to bookmarks menu and select that bookmark directly... Not calling BM again and again...

This simple information is missing in searched bookmark, when clicked on them once.

It shows: - name - address - tags - keywords

BUT NOT WHERE IT IS... (?) The folder where it stays...

Do You think it is not important ? For Me sure...

Or I have overlooked something ? Maybe ?

Thank You.

Asked by Robert UHRIK 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (read more)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

Asked by fastdude 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Pinned tabs disappear

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with onl… (read more)

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with only one instance of Firefox?

Asked by soljeni 2 years ago

Answered by cor-el 2 years ago

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Firefox won't open my homepage on startup

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred. … (read more)

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred.

Asked by sraxter 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Undo close tab doesn't work

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always … (read more)

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always open a randomly closed page from a while ago and not the recently closed one.

I thought it was a problem with how I close the tabs (ie. if i click on the x or ctrl+w, or the mouse wheel) but it doesn't make a difference, the undo closed tab still doesn't work right.

I tried looking for a solution on here and online but found nothing concrete. So, I appreciate any help.

Asked by seeingolive 2 years ago

Last reply by rgr81_ 1 year ago

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How to disable: "Your internet connection was restored" notifications?

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to a… (read more)

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to another browser if I cannot get rid of this. Checked my 3 plug-ins, but cannot find anything there, nor if it is something on Facebook I cannot find it. Any idea?

Asked by eyeless 2 years ago

Answered by McCoy 2 years ago

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Browser window bleeding onto extended monitor "white bar"

Extended desktop, two different PCs, vertical layout. Upon opening Firefox a white bar appears across the bottom of the top screen and the only way to get rid of it is to… (read more)

Extended desktop, two different PCs, vertical layout.

Upon opening Firefox a white bar appears across the bottom of the top screen and the only way to get rid of it is to hit F11 (Fullscreen) twice. Minimizing, maximizing, restoring all have no effect - only taking it from a normal window to Fullscreen view (no menu bar or tabs), then back to a normal window works.

It happens on every new window opened and it doesn't matter which display it is opened on, the bar will be there if moved to the bottom screen, until F11 is pushed for that instance of Firefox twice.

This has happened before and it would seem to go away on later updates, but it is currently visible on every computer I have that has one display above another.

Asked by tahwos 2 years ago

Last reply by tahwos 1 year ago

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FF on Catalina crashing repeatedly

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix! Mac… (read more)

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix!

MacOS Catalina.

Asked by Midtoad 1 year ago

Last reply by cor-el 1 year ago