Showing questions tagged: Show all questions
  • Archived

Nothing works now

This morning, 09/03, Firefox was updated. After that, every time I would open a Facebook game I would be prompted to run Flash Player. Posted on Community, no response. D… (read more)

This morning, 09/03, Firefox was updated. After that, every time I would open a Facebook game I would be prompted to run Flash Player. Posted on Community, no response. Decided to uninstall/reinstall. Now, everything is F__d'ed up. When I click on any game, all I get is a black window. Also, I've always left two tabs open and when I'm finished on-line, I would click on the red X in the upper right. Then, when I wanted to go back on line, when I click on the Firefox icon in the task bar, both tabs would come up. Now, if I click on the X, I get a warning I'm about to close two tabs. If I click OK, both tabs are closed and when I open Firefox again, they are not there. Getting sick and tired of the problems.

Asked by boong 11 months ago

Last reply by Chris Peterson 10 months ago

  • Archived

I suddenly cant stream on any platforms like hulu, etc. it says to update, which I did, then I reset it like told.

netflix wont play, it goes to a screen that says it wont play due to licensing issues with the player. On Hulu, it says to update firefox, which I did, but same problem. … (read more)

netflix wont play, it goes to a screen that says it wont play due to licensing issues with the player. On Hulu, it says to update firefox, which I did, but same problem. When I use Safari it works perfectly. This started about a week ago.

Asked by colinmoynahan 11 months ago

Last reply by RobertJ 11 months ago

  • Archived

Firefox updates occur without my permission and destroy my work, and I would like them to ask my permission befoe updating.

I am a priest (Russian Orthodox), and much of my work is counseling by e-mail. For the second time, Firefox's updater summarily stalled my computer and caused extensive e… (read more)

I am a priest (Russian Orthodox), and much of my work is counseling by e-mail. For the second time, Firefox's updater summarily stalled my computer and caused extensive e-mail text to be lost. They have isolated themselves from communication with users, so there's no way to ask them to stop doing this and to create a permission function. Does anyone out there work for Mozilla, who can advance a memo? Is there some way I can enable an existing permission function? or do I have to switch to Opera, or somewhere? I really like Firefox, and this is the only issue I've had with them in six years, but it's a critical one. Some of the things I deal with are truly critical matters

Thanks for whatever help you might be able to give me.

Asked by frjames 11 months ago

Last reply by the-edmeister 11 months ago

  • Archived

what does this mean Click on the Firefox button in the upper-left of your browser?

Click on the Firefox button in the upper-left of your browser and click on Options — it'll pull out a little submenu when you hover over it with your mouse, but you can i… (read more)

Click on the Firefox button in the upper-left of your browser and click on Options — it'll pull out a little submenu when you hover over it with your mouse, but you can ignore that and just click right on the word Options. 2. Select the Content tab and make sure that “Block pop-up windows” is checked. there is no such button as mozilla firefox button?wwhat is this and where is it suposed to be????unwanted p[opups or ads that your softwars seems incapable of blocking.

Asked by harrypearson2014 11 months ago

Last reply by McCoy 11 months ago

  • Archived

Every time I update Firefox the language changes to English and I have to manualy add and change it back to Polish; why added languages do not stay (only Eng)?

In the Options > Language it is always only English after every update of Firefox. I then add Polish, every time, but it doesn't stay there. Another update and all of … (read more)

In the Options > Language it is always only English after every update of Firefox. I then add Polish, every time, but it doesn't stay there. Another update and all of it repeats. Any suggestions?

Asked by sylwioszka1994 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Hovering a tab over Bookmarks button no longer opens the dropdown?

My browser updated to v69.0 this morning, and now I find myself unable to use functionality that I utilize quite often. If I have a tab open I want to save to my Bookmark… (read more)

My browser updated to v69.0 this morning, and now I find myself unable to use functionality that I utilize quite often. If I have a tab open I want to save to my Bookmarks, so I drag it over and hover it above the Bookmarks button in my toolbar, the Bookmarks dropdown opens up, and I can navigate my myriad of folders and sub-folders to place the tab in the folder I want to save it in. Now, however, hovering the tab over the Bookmarks button is no longer causing the dropdown to open.

This becomes especially egregious if I want to save multiple tabs to the same folder simultaneously. I can drop them into the Bookmarks as a group, but then I must manually move each one to the correct subfolder and place it where I want them. It quickly becomes a tedious process.

Asked by alphaofthedeluge 11 months ago

Last reply by cor-el 11 months ago

  • Archived

I lost my phone and I couldn't use my authenticator app, I can't use my account. What will I do?

I lost my phone and I couldn't use my authenticator app, I can't use my account (when I want to sign in, it says to me to use authenticator app . But I lost my phone. I … (read more)

I lost my phone and I couldn't use my authenticator app, I can't use my account (when I want to sign in, it says to me to use authenticator app . But I lost my phone. I can steel access my mail. What will I do?

Asked by cocniaz5 11 months ago

Last reply by cor-el 11 months ago

  • Archived

I have found a malware/adware addon. How to submit it to mozilla?

the addon is named as Security Update Tool. Its not visible in the Addons tab but visible in the debugging tab. I successfully removed the addon and its evil effects. But… (read more)

the addon is named as Security Update Tool. Its not visible in the Addons tab but visible in the debugging tab. I successfully removed the addon and its evil effects. But want to aware the community. Thank You

Asked by N30_H4X0R 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox Updated yesterday, again my logins and passwords are not there, how do I fix this? I

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website t… (read more)

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website that requires a login but this is getting tiring.

Asked by Gary 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

I have a Firefox browser extension I've repeated tried to remove -- SpecialSearchOffer

AVG keeps telling me I have 2 poorly rated browser extensions. One, IDF Online Identity Protection Tools, I want to keep and ignore the message. The other, SpecialSearc… (read more)

AVG keeps telling me I have 2 poorly rated browser extensions. One, IDF Online Identity Protection Tools, I want to keep and ignore the message. The other, SpecialSearchOffer, I've no idea how it was added, but clicking AVG's Remove doesn't eliminate it.

Asked by LoiS 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Use of PrintFriendly

I am using Firefox Version 69 (64 bit) on Windows 10 as my default browser. I use PrintFriendly Version 2.10, which is the only available version for Windows. This has su… (read more)

I am using Firefox Version 69 (64 bit) on Windows 10 as my default browser. I use PrintFriendly Version 2.10, which is the only available version for Windows. This has suddenly started to cause text which, in the original, is an indented quote and/or in Italic font, to appear in very large font size, meaning the text uses much more space (and thus paper) than it should. If I use PrintFriendly on Google Chrome this does not happen. I want to continue using Firefox, but may have to switch to Chrome. Please advise. JW Donlevy donlevy@ozemail.com.au

Asked by billdon 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

I am receiving the error particularly from one site . please help me to understand the problem

repeatedly showing this error after every 1-2 minutes from particular one site https://seller.cdiscount.com/login … (read more)

repeatedly showing this error after every 1-2 minutes from particular one site

https://seller.cdiscount.com/login

Asked by Kaka70 11 months ago

Last reply by Ruba 11 months ago

  • Archived

When I go to contact page, there is no contact information

I have received an email from something called Firefox Monitor, which tells me that 4 instances of my email are compromised on 4 sites. It advises me to change my pw on t… (read more)

I have received an email from something called Firefox Monitor, which tells me that 4 instances of my email are compromised on 4 sites. It advises me to change my pw on these sites. I went to the sites, but they do not recognise my email address so I cannot log in.

Asked by robismename 11 months ago

Last reply by elched 11 months ago

  • Archived

Why is Firefox keeping sites in my history from prior private browsing sessions?

When using Firefox in Private mode, websites that I've visited are showing up in my history in both my browser as well as on the taskbar when right-clicking the browser i… (read more)

When using Firefox in Private mode, websites that I've visited are showing up in my history in both my browser as well as on the taskbar when right-clicking the browser icon under frequent sites. My expectation is that once I close Firefox, any activity from that session is deleted. This does not appear to be the case with the latest version, 69.0

Asked by erich_tucker 11 months ago

Last reply by WMagicModel 11 months ago

  • Archived

Facebook app. will not work

Angry bird friends Facebook app. will not load, I get half the top banner then flips to white screen. Cleared cache, Flash player up to date. I've tried re-installing fla… (read more)

Angry bird friends Facebook app. will not load, I get half the top banner then flips to white screen.

Cleared cache, Flash player up to date. I've tried re-installing flash. The app. work on Opera browser ( I think it uses a different flash player).

Also I'm concerned about the long wait when I initially start Firefox, I do think the speed 'blurp' given is over hyped. To be honest after all these years I am losing faith with Firefox.

Asked by EF80 11 months ago

Last reply by McCoy 11 months ago