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Firefox disabled all Add-ons. Attempting to download replacement Add-ons returns "Download failed. Please check your connection." error message.

On 5/3/19 Firefox suddenly alerted me that it disabled all of my Add-ons stating that "These extensions do not meet current Firefox standards so they have been deactivate… (read more)

On 5/3/19 Firefox suddenly alerted me that it disabled all of my Add-ons stating that "These extensions do not meet current Firefox standards so they have been deactivated."

Immediately below this message, Firefox gives me the option to "Find a Replacement" Add-on.

After going through this process and locating the replacement Add-on, all attempts to download this (or any other Add-on) produce an error message stating "Download failed. Please check your connection."

However, my internet connection is working just fine.

I am running the latest version of Firefox (66.0.3 (64-bit)). And I have tried downloading the Add-on with my anti-virus temporarily disabled (with no success).

Screen captures are attached.

Does anyone know what is causing this issue and how to fix it?

Thanks in advance.

Asked by IloxRD 1 year ago

Answered by Chris Ilias 1 year ago

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Firefox suddenly disabled all my add-ons

I got home, turned on the PC, loaded up Firefox, and ALL my addons are disabled and tossed into their 'legacy' pool of crap. No happy colorful theme, NO adblocker, no Gho… (read more)

I got home, turned on the PC, loaded up Firefox, and ALL my addons are disabled and tossed into their 'legacy' pool of crap. No happy colorful theme, NO adblocker, no Ghostery... it even disabled my Bitdefender add-ons. Something is NOT right here. Anyone know what's going on? Firefox has NOT updated in at least a week or two, so I doubt it was an update breaking anything.

Asked by Pretzelisdead 1 year ago

Answered by Chris Ilias 1 year ago

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I keep getting this whenI type something in the search bar using google search https://go.trafficrouter.io/?

https://go.trafficrouter.io/? i get this every time i try to use the google search what is it and how do i remove it. why Am I getting this? i have changed my searh… (read more)

https://go.trafficrouter.io/? i get this every time i try to use the google search what is it and how do i remove it. why Am I getting this? i have changed my searh engine thinking that was it

Asked by Mary 1 year ago

Answered by user633449 1 year ago

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all my installed browser extensions where suddenly disabled and I cannot re-install them

Just today Mozilla suddenly reported that several of my extensions where outdated and had been disabled. When I checked the 'legacy extension list' is showed every single… (read more)

Just today Mozilla suddenly reported that several of my extensions where outdated and had been disabled. When I checked the 'legacy extension list' is showed every single extension as being unsigned, the list includes:

Add Block Plus IDM Integration module Malwarebytes browser extension

I have gone to the add on page and tried to install (or re-install) the latest version of each of these and it fails with the error "Download failed. Please check your connection." As I know my network connection is good, this is clearly bogus. So far all I have done otherwise is run a full virus scan with malwarebytes (and got nothing) and reboot just in case. Some searches on the web have turned up installation failures like i am getting, but most of them where a year ago or more and specific to a given add on. I haven't found anything on mass disabling all extensions.

Currently running version 66.0.3 (64 bit) of mozilla.

Thanks for any help you can provide, Eric Hough

Asked by erichough 1 year ago

Answered by Chris Ilias 1 year ago

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Firefox v66 not working with ublock origin

Ever since updating to Firefox v 66, the browser won't load webpages until I disable ublock origin in the add-ins page. It's very repeatable, I disable ublock and the pag… (read more)

Ever since updating to Firefox v 66, the browser won't load webpages until I disable ublock origin in the add-ins page. It's very repeatable, I disable ublock and the page loads. Enable it again, and new pages won't load. I've also disabled all my other add-ins when doing this, so it's not some weird interaction between add-ins.

Normally I would consider this a ublock problem, but it didn't change. This started happening with the Firefox v 66 update. I've searched, but nobody else seems to have the same problem. What can I try (besides getting rid of ublock)?

Asked by etceteruh 1 year ago

Answered by etceteruh 1 year ago

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Firefox crashes 30-40 times a day

Hello, When I am using firefox, it crashes 30-40 times a day. I think my drivers are up to date. It is driving me crazy because I use my computer basically all day. Is t… (read more)

Hello,

When I am using firefox, it crashes 30-40 times a day. I think my drivers are up to date. It is driving me crazy because I use my computer basically all day. Is there a software that it does not work well with? I am wondering if that is the problem. Thanks!

Asked by paris1880 1 year ago

Answered by FredMcD 1 year ago

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Firefox is my default browser but win10 search still results in MSExplorer opening with Bing results.

I don't like MSExplorer or Bing. I've set Firefox Quantum 66.0.2 (64bit) as my default browser with search results from Google. When I type a search in the 'Type here to … (read more)

I don't like MSExplorer or Bing. I've set Firefox Quantum 66.0.2 (64bit) as my default browser with search results from Google.

When I type a search in the 'Type here to search' window, MS Explorer opens with a Bing search result.

How do I get the thing to stop opening Explorer and simply open FF?

And again, Firefox is absolutely set as my default (menu/options/'smiley' Firefox is currently your default browser)

Asked by jjg3 1 year ago

Answered by kshanti 1 year ago

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Why won't your so-called "awesome bar" work as a normal bar???

The address bar is a simple concept. You type an address in, you hit <Return>, and the browser takes you there. Not in Firefox 66.0.3! In 66.0.3 you type in an add… (read more)

The address bar is a simple concept. You type an address in, you hit <Return>, and the browser takes you there.

Not in Firefox 66.0.3!

In 66.0.3 you type in an address (meanwhile the bar is giving you random crap to "help" you and there's no way to turn this off), you hit return, and....nothing!

The only way to actually go where you want to go is to type the address, *click or tab OUT of the bar*, and then *re-enter the bar*. Then and ONLY then will <Return> actually do something.

Based on other questions, this has happened before too.

Why can't you just have an address bar that works as an address bar?

Asked by thestilow 1 year ago

Answered by thestilow 1 year ago

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"Firefox has stopped working message" except it really hasn't

I keep gettting "FireFox has stopped working" dialog boxes, but when I click on the OK in the dialog box, everything keeps working as it should. So while something may h… (read more)

I keep gettting "FireFox has stopped working" dialog boxes, but when I click on the OK in the dialog box, everything keeps working as it should. So while something may have stopped working, FireFox as a whole is just fine, and the only effect is the annoyance of having to click to get rid of the dialog box every time it shows up. I've been waiting for it to happen so I could include a crash report that I knew for sure was for this issue, but it just happened, and there's no crash report line item.

Asked by MdavidS 1 year ago

Answered by MdavidS 1 year ago

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All addons disabled for being unsupported

Suddenly while browsing, I got a bar notification saying that some of my addons had been disabled because they were unsupported. Clicking the button took me to a page tha… (read more)

Suddenly while browsing, I got a bar notification saying that some of my addons had been disabled because they were unsupported. Clicking the button took me to a page that showed no addons, but linked to a page for Legacy Addons in which I found 25 of my addons (That's literally all but 2) have been marked as "not verified for use in Firefox" and disabled, despite literally all of them working mere seconds again and a large majority of them being obtained directly from Mozilla's official addon website! Firefox didn't even receive an update or anything, they just all randomly got flagged out of nowhere for no reason. Why are all of my addons suddenly marked as unverified and disabled, and how can I enable them all again?

(The uploaded image doesn't seem to be showing in the support thread, so here's a direct link https://puu.sh/Dnxlm/b471b782d7.PNG )

Asked by EasternSanarise 1 year ago

Answered by Chris Ilias 1 year ago

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Can't enter UK phone number to sync

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I ge… (read more)

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I get "invalid phone number" whenever I enter my UK mobile number. I have tried it with the leading zero. I have tried it with +44 followed by the number without the zero. I have tried it with 044 followed by the number without the zero. I have tried it with 0044 followed by the number without the zero. I have run out of ideas. Can anyone help?

Asked by PeterMu 1 year ago

Answered by jscher2000 1 year ago

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Why were all my addons/extensions for FF v66.0.3 moved to 'Legacy Extensions' on one PC, when they weren't moved on in v.66.0.3 on another PC?

All of a sudden I found all of my addons/extensions in FF 66.0.3 have been disabled and moved to 'Legacy Extensions' on one of my Windows 7 PCs. I have FF 66.0.3 installe… (read more)

All of a sudden I found all of my addons/extensions in FF 66.0.3 have been disabled and moved to 'Legacy Extensions' on one of my Windows 7 PCs. I have FF 66.0.3 installed on a Windows 10 system with the same group of extensions, and none there have been disabled/moved. Here's a list:

F.B Purity 28.1.0.0 Flash Block (Plus) 0.1.9 Ghostery 8.3.3 New Tab Override 14.2.0 Save Page WE 14.0 uBlock Origin 1.18.6

Thanks for any feedback on what may be causing this, and any suggestions on how to restore these addons on the Windows 7 system.

Asked by mozfellow 1 year ago

Answered by Chris Ilias 1 year ago

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updated to 66.0.5 on May 11.no adblock plus.permanent?

I updated to 66.0.5 on May 11, 2019 and received notice that adblock plus would be disabled. This comes after all the add-ons were disabled b/c of certificate problem. I … (read more)

I updated to 66.0.5 on May 11, 2019 and received notice that adblock plus would be disabled. This comes after all the add-ons were disabled b/c of certificate problem. I had adblock plus for a couple of days(?). I searched for the reason why---it kept giving me the earlier outage.

I searched within Mozilla, I posted this same question before. Is there anyone out there who uses adblock plus? I'd like to know of adblock plus is coming back. thanks!

Asked by jeanX 1 year ago

Answered by TyDraniu 1 year ago

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Gmail window has shrunk to a much smaller size.

Every since the most recent update to 66.0 the Gmail window has shrunk to half it's size. No other windows are effected and Gmail works fine with Google Chrome. Is there … (read more)

Every since the most recent update to 66.0 the Gmail window has shrunk to half it's size. No other windows are effected and Gmail works fine with Google Chrome. Is there an easy fix for this? I appreciate your help. Thank you.

P.S. I've tried to send a screenshot but for some reason it won't upload. It's just a simple jpeg.

Asked by osprey1111 1 year ago

Answered by McCoy 1 year ago

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Since latest update on Firefox I get tabs automatically opened for Ghostery and Youtube HD

Using Firefox 66.0.2 (64 bit) on a Macbook pro OS 10.14.4. Firefox has been my default browser for years but this issue has appeared since the last update of Firefox. Whe… (read more)

Using Firefox 66.0.2 (64 bit) on a Macbook pro OS 10.14.4. Firefox has been my default browser for years but this issue has appeared since the last update of Firefox. When Firefox is opened I get three tabs: one for my home page (Duckduck go), one for Ghostery settings, and one for Youtube HD settings. If I close Ghostery and YTHD the same thing will occur the next time Firefox is opened. At first I thought that the preferences to Ghostery and YTHD needed to be set (or reset), but these changes are not updated. I checked preferences of Ghostery and YTHD upon opening Firefox (when the additional tabs open) and preferences are not updated? Have no idea why this change is happening.

Asked by gm19 1 year ago

Answered by FredMcD 1 year ago

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FireFox asking for Master Password on startup

This just started happening a couple of days ago. I noticed another thread (https://support.mozilla.org/en-US/questions/1242845?page=1) and tried all of the suggestions t… (read more)

This just started happening a couple of days ago. I noticed another thread (https://support.mozilla.org/en-US/questions/1242845?page=1) and tried all of the suggestions there. The dialog would go away the next time I start the browser but then it returns on successive start-ups to the Firefox Home page (default). Interestingly, I have a desktop shortcut for a site and when I use it I am not asked for a password.

Maybe related - Began at the same time - Thunderbird starts-up displaying two password dialog boxes. The first one that opens is a dead end - it doesn't do anything when I enter my password.

Asked by RobertJ 1 year ago

Answered by RobertJ 1 year ago

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where did my addons go

I have three addons installed. I can see and use them from the address bar. However if I click tool/addons every category (extension, themes, plugins)is empty. Where did … (read more)

I have three addons installed. I can see and use them from the address bar. However if I click tool/addons every category (extension, themes, plugins)is empty. Where did they go?

Asked by jdevlin 1 year ago

Answered by jscher2000 1 year ago

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My theme won't stay enabled

Since the update to version 66, my themes won't stay enabled, no matter which one I choose. I've tried uninstalling and reinstalling the themes, (restarting firefox in be… (read more)

Since the update to version 66, my themes won't stay enabled, no matter which one I choose. I've tried uninstalling and reinstalling the themes, (restarting firefox in between), redownloading and installing firefox itself...all to no avail. It reverts to the default theme when it finishes loading, no matter what I do. I can re-enable it manually...and, here's the odd part, it shows while firefox is loading! Anytime firefox is started, this happens, and it doesn't seem to matter what them I select. When I close firefox, it disables itself.

Asked by meowwl 1 year ago

Answered by cor-el 1 year ago