منتدى دعم ”Firefox“

Why is there a yellow line on websites? This has been happening since Firefox 36, I noticed. Sometimes there is a yellow line on a random webpage, particularly web links. It turnes yellow when I click on it and then stays that way until I close the tab or window. Sometimes it will turn yellow, and then not let me click on the link! Please help. Thanks

Ever since a recent update Firefox has displayed some odd behaviour surrounding gifs. Occasionally, after viewing pages with large numbers of gifs and/or several very large gifs, Firefox will do things like not animate gifs, or even not load images at all,a and won't stop until I restart Firefox. What is more concerning is that sometimes in these situations Firefox will simply hang and stop responding, forcing me to kill the process. This page shows the hanging behaviour pretty consistently: http://www.neogaf.com/forum/showthread.php?t=1021843&page=21 It seems more likely to happen when I scroll through the page quickly. The behaviour persists when I restart Firefox in Safe Mode.

Help. I think the video was working until the last FireFox update sometime last week. Updated the codec plugin and refreshed Firefox, no help. Also tried the recommended settings from the FAQs. Thanks in advance.

I have attempted to change my privacy settings for history from remember history to custom settings and it always returns to remember history. I have tried every correction including refreshing Firefox, deleting prefs.js file, checking my Norton Security Suite to be sure that Firefox Cleanup is off, sync is turned off, and all other recommendations that I can find with an online search of the problem. Other than a full Firefox removal and fresh installation is there any other recommendations that I may try to allow the change in my history setting. The reason I ask is recently my browser will not permanently store my cookies. When I try to enter a password protected websites (my bank for example) I have to answer a question prior to entering my password. I have to do this every day. Previously I was able to register the computer and it would not require the question to be answered unless I cleared my cache, history and cookies. Now it seems that the cookies seem to disappear when I shut off the computer or after some unknown period of time and I must go through the procedure to properly identify myself and my computer to the website. This is a private computer with no access by anyone else and it has become cumbersome to reenter the requested information each time I go to some of my usual websites. I am using Windows 7 Ultimate with Firefox 37.0.1 as my browser. Any help is greatly appreciated.

Tried two ways:

(1) Adding through the automated mechanism whereby I am prompted about the untrusted self-signed security certificate of the URL. When I clicked on the "Confirm Security Exception" button nothing happens. I don't see the URL being added to the exception list.

(2) Adding manually through the Option Menu. The URL was truncated into xxx.xxx.x.xxx only. I still cannot access to my firewall.

FIrefox hangs when I visit sites that play video...Youtube, CBS...etc. I have a MAC. The firefox "Busy Wheel" rotates an eventually the Force stop window pops up informing me that Firefox is unresponsive. I have tried a couple of forums where I removed cookies and Cache, FIREFOX in safe mode, and refresh Firefox to default settings. I think that it has something to do with a recent adobe update that I installed. Copied the last crash report:

ID: bp-933850c6-18dc-4208-b8e2-f91ba2150420 Signature: hang | libsystem_kernel.dylib@0x17c1e

Thank you in advance.

A certain website that i use now has a dialog box coming up saying"We see you are using Firefox browser 37.0. This browser has a serious security defect and is not recommended for use on this website. Please change to Internet Explorer, Chrome, Safari or Opera or any other browser to continue browsing this website without issue. " I am using 37.0.1.

Image shows booting into everyday, newly updated to v.37 FF, with all addons enabled. FF booted into safe mode looks exactly the same. Have already tried disabling WindowBlinds (provider of title bar skin); that made no difference. Have disabled/enabled/disabled hardware acceleration of video. No good. Hardware drivers up-to-date (unless they've released one in the past week). I hate using IE, and I'd rather not load Chrome. My time for playing with multiple browsers has been over since HotJava.

Today I get an error that says secure connection failed. It appears to be a TLS Error but I do not know how to fix it. This is for a customer computer that I recommended Firefox to. It was working great until today. I have tried it on two different computers with Firefox installed in two different locations. The page works fine from Internet Explorer (bleck) and Google Chrome (bleck again) Please tell me what I need to do to fix it. The computers in question are running Windows XP on one and Windows 8.1 on the other.

I've been having problems with Firefox hanging (seems related to Flash on a particular website). Through hours of troubleshooting yesterday, including on the phone with my ISP's help desk, it was recommended I "refresh" Firefox. I've done that before, and I did it yesterday again. This morning I opened Firefox to my home page (my ISP's portal), checked my email, logged out of email, closed that tab, opened two other forums and Photobucket--three tabs open in the window--to post photos and contribute to discussions in both forums. When done, I logged out of both forums and Photobucket, closed each tab separately, then quit Firefox. (While in Photobucket, Flash crashed several times....but that's not unusual with Photobucket in my experience. It's a different problem I am still dealing with....but forget it right now....) As part of yesterday's "refresh", I set Firefox to empty the cache and cookies and other files upon quitting.

Later in the day today, I opened Firefox, my ISP's portal opened as usual and expected (my "Home page"). Sometimes, rather than close that window/tab, I just open a bookmark and it opens in that same window, but replacing the previous window and its contents. That is normal operating procedure for me. You know, rather than having two windows open where I'll have to close the first one, I just have the bookmark open in place of the original window/contents.

Today (and it's happened before today, but only infrequently), the bookmarked page opened as if it was a frame in the active window....that is, my ISP's portal occupies about 3/4 of the window, but over on the left side of the window (not another tab or window, but in the very same window) is a slender partial view of the bookmarked page. This new web page--totally unrelated to the original page--has a scroll bar at the bottom, but can't be made to fill the window....the previously opened web page acts as a barrier to seeing the "new" frame/web page. While I can grab the right border of this "new frame" and drag it to the right, it still can't push the "old" original web page out of the way....the old page reaches some minimum limit and I get a split screen view of two entirely different web sites contained in exactly the same active window.

The "new" frame has an "x" in the upper right corner, so I could close it.....but my question is, why did it open in a completely different company's web page/window....how can two web pages from completely different organizations/companies/websites occupy the same active window in Firefox? I have screenshots.....attached. And, oh yes, besides the HOW and WHY of it, how can it be prevented (or is the best thing to just right click and open it in a new tab or window.....??????) That still doesn't satisfy me....I'm someone who needs to know WHY something happened that should not have happened. It makes me crazy when something strange happens and the "solution" is to change MY behavior. (You know, like if YOU were the problem, but I have to change MY behavior instead of fix what's wrong with YOU.....when fixing YOU might render the entire situation obsolete.)

Thanks for whatever you can suss out.....

Every time I try to log in to my bank's secure website with Firefox at https://www.huntington.com/ I get a grey triangle icon with exclamation point and the message when I hover over is "This website does not provide identity information". But when I open the same website in Internet Explorer there is no warning and it shows as being fully secured. The same thing happens intermittently when I browse to ebay's secure log in.

I clicked a button to allow the Bookmarks to open in the sidebar instead of in a tab. I didn't realize what that meant and now I can't find the way to turn that off.

computer: win7, eight-core amd fx-8350 4.33Ghtz processor, 16G ram, AMD R9 200series GPU

using firefox 37.0.1 add-ons: tabs on bottom avg do not track download status bar adblock plus theme: cloud strife 2d (using other themes yields same results with different colors)

also using skinning tool windowblinds 7 from stardock settings to exclude everything for firefox but title bar (should not be issue) hey I like the old traditional title bar and menu system. Problem persists with firefox completely excluded and also with windowblinds turned off

so title really says the bulk of the problem, also for some reason the bookmark bar up in the top navigation area keeps resetting to on top of the address field and I keep it on the bottom next to my tabs. other than the graphical problems I also get hanging video area black space when swaping tabs

so I took some screenshots and posted them to this while writing everything in.. wanted to be through enough to not sound like an idiot and help is appreciated.

I have spyhunter4 i tried everything there program says to do to remove AdChoices from my computer . there tech e mailed me and said to go to your web site and use firefox please tell me how to remove this annoying adchoices from my computer PLEASE help thank you for any and all your help in this matter expert-123@outlook.com

Every now and then, when I click a link on hotmail or websites, referring to an email address, the browser opens up new tags in a very fast sequence... about 500 in ten seconds. It would not stop by itself. Initially, i closed the browser, changed the settings during the next startup of the browser, to "When Firefox starts show blank page" Usually, the setting is on "show windows from last time". After three or four events, this procedure did not work any more. I had to reboot. Now, I had to uninstall firefox and reinstall to stop the windows from popping up. If this goes on, I have to find another browser. I tried windows explorer... did not happen there!

I really hope you can help

Ama Wolfgang

After updating to 37.0.1 Youtube doesn't play any videos. I don't have Flash Player installed. Never had it installed. I always have used Youtube HTML5 video player and everything was ok. Unfortunately until today when I installed Firefox 37.0.1. I tried deleting hisotry, cache etc. completely but it did not help.

Hello there, I am having a problem where in firefox the gmail page resolution is far to low. The images are very large and the fonts and such are spaced out greatly. Comparing gmail in chrome I can see at least 50% or more of my emails and images are much smaller. I have gone to other sites and there is no resolution problem. Both chrome and firefox show the same for all other sites. It is specific to the gmail page and potentially all google product pages.

Can I fix this problem. It is a bit confusing.