منتدى دعم ”Firefox“

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page freeze up when the ad at the side of my screen changes? This doesn't seem to happen on any of the other sites I use.

Hello, I'm using a document management system (SeedDMS for those who know) through Firefox 122.0.1 (64-bit, canonical 1.0, downloaded from packages.ubuntu.com for focal, running on Debian Bookworm, kernel 6.1.0-17-amd64/Debian 6.1.69-1 x86_64, X.Org X Server 1.21.1.7, KDE Plasma 5.27.5, KDE Framework 5.103.0, QT 5.15.8, i7-5820K, GeForce GTX 1070).

Within this document management system pdf.js (v4.0.379) is being used to preview/view PDF Documents. After starting Firefox the PDF view inside the DMS works fine until I suspend (to memory) and resume my machine. Regular HTML-content looks fine but the resumed DMS session shows only blank (all white) Pages inside the PDF view. Changing to a different PDF file doesn't help. The number and size of these pages is presented correctly. I can even select and copy (invisible) text from these blank PDF pages. The problem applies to all PDFs, whether they're single or multi paged, have images inside them (like with PDFs from a scanner) or not, etc. Reloading the page/closing reopening the affected browser window doesn't help, i.e. the problem persists.

I recently found out, that this also applies to PDF files directly opened inside Firefox (which also seems to use pdf.js as a PDF viewer), that is, this is not related to a specific site like my DMS.

The problem always persists until I kill Firefox and start it over.

Pdf.js seems to use a canvas inside a div (see screenshots attached) to draw the visual PDF content and another div to make the text layer selectable/searchable etc. I don't know what's happening to canvases on a system suspend/resume cycle in Firefox on Linux, but I suspect that's where the problem originates from.

This problem already affected older versions of Firefox and pdf.js.

Please let me know, if you need further information from my side to investigate that issue.

Thanks a lot!

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command.

When I do this is Chromium, it's like I'm moving the website with my fingers. Similar to how it would be on a touch screen. In other browsers, the scrolling is not discrete, but continuous.

I love firefox, but this is driving me mad when I'm browsing. Is there any fix for this?

Firefox is frequently deleting entries made on websites. I am entering information in boxes (like this one) on websites when suddenly FF bails out, the data vanishes off the screen and leaves me back where I started. It happened several times attempting to post this question. This seems to have something to do with hitting a key or the space bar--but what and why eludes me. I have tried changing settings on trackpad and mouse without any impact. Although this is a recent issue with a new computer, the issue does not occur using the same computer on Chrome. Any ideas?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?

Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps:

Reset your password with your account recovery key

If you forgot your password and need to reset it, follow these steps.

   Click the Forgot your password? link on the sign-in page.
   Check your email and click the password reset link in it.
   Enter your account recovery key.
   Create a new password.
   Create a new account recovery key. 

Now, my recovery key became my new password and my account is blank. Great. Have a good time!

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

I've tried a few addons that download website images but the website I go to has thumbnails that are linked to larger jpg's and addons I've used won't download the linked jpg's. I used "Download all images" addon which has a "Deep Search Option" and filters for downloading linked images but I can't get it to work. I couldn't figure out how to use the filters. I read about another addon called "download-links" that can search linked images and I might give it a try. Any suggestions? Has anyone tried "Download all images" addon?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when trying to open a bookmark. The bookmarks seem to be saving in one list but opening from a different list. How do I replace the list Firefox opens bookmarks from with the list the new bookmarks are saved in?

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have look the same once rendered)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Hi. I'm trying to transfer Firefox bookmarks from a hard drive pulled from a now dead iMac (was IOS 10.13.4 + Firefox 116.6.0) to a MacBookPro laptop running BigSur (11.6.8) and Firefox 122.0.1. I have the iMac HDD plugged into a hot swap docking station. A search for places.sqlite on the old HD turns up nothing.

I have found answers for drilling down into Windows to find the appropriate files to transfer, but not for Mac. I didn't know Firefox Sync existed until now, and I don't know where to look for a profile on the hard drive. Suggestions?

Edit:

Ok, this is going to be a bigger problem that I thought. The laptop is my wife's old university-owned mac, and there's a whole "admin" layer of hidden and mixed-up folders. I need to go see the admins for help.

Thanks a lot anyway, though. I did learn a lot in the process :)