منتدى دعم ”Firefox“

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Hello. I have 2 Other Bookmarks Folders. One near the top under the Bookmarks Toolbar & one at the bottom. They seem to have the same folders & bookmarks. I'd like to delete one, but I'm apprehensive about that because I think I would end up deleting both of them.

Any suggestions. Why do I have two? Thanks In Advance, Carol

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Is there a way to use the default xfce windows instead of firefox`s own? I mean I have my own setting in the xfce window manager that are not applyed to firefox. fo example: I unchecked Raise windows when clicking inside application window, that is not applyed to firefox, I also have a context menu when right clicking on other windows title bars that I can customize, In firefox I have something total else.

I'd like to turn off the recommended articles that I see when opening new tabs. I find them to be quite bothersome, and the link pocket provides to learn more about this features a nonexistent article on how to disable these recommendations. Could you help me disable these?

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to create a new profile. I love your privacy policy but am about to give up your product. I have an IT dep and they were not able to help either. Best of luck fixing these bugs

Pazit

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Further to my request this week, where Ididn't reach the right forum.

I searched in Firefox help and found nothing.

Problem: How do I enable javascript

Required to access a slide presentation.

Give the tech steps.

Thanks in advance.

Andre

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

YOU KNOW I HAVE OTHER PROGRAMS TO RUN AND FIREFOX HAS BECOME SO BLOATED THAT IT EATS UP ALL MY RAM FURTHER MORE I PURCHASED FIRESHOT AND I CAN'T RUN IT BECAUSE YOU DON'T WANT TO LET ANYONE RUN AN ADD ON. THIS BUSINESS OF UPDATE AND BING HERE IS ANOTHER UPDATE AND CONSTANTLY BEING PLAGUED TO UPDATE FIREFOX. YOU COULD PUT ALL YOUR UPDATE IN ONE UPDATE. YOU COULD SPEND A LITTLE TIME AND TAKE THE BLOAT OUT OF FIREFOX. IT DOES NOT HAVE TO SO BIG. IT DOES NOT NEED TO COVET ALL THE RAM.

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this case none of my sessions or history is left.

I logged in to my Mozilla account and that recovered my extensions, though not my toolbar settings.

The real issue is that all of my tabs and windows are gone. In History, "Recently closed windows" is greyed out and Recently closed tabs shows nothing but what's been opened since I restarted.

Is there any way to recover my history?

Edit:

Resolved: Somehow a blank profile had been set as the default.