منتدى دعم ”Firefox“

I imported my bookmarks from chrome and there are thousands of bookmark folders. I wish to delete multiple folders at one time. All the answers I have found online do not seem to work. Is there a way in managing bookmarks to select and delete multiple "FOLDERS" at one time? TIA.

My M-1 MacBook Pro has been running warm since I installed Firefox 116.0.3 (64-bit).

EtreCheck Pro reports that "plug-in container.app" is a runaway process.

When I show package contents for Firefox, I can see "plug-in container.app" in the MacOS folder.

Will there be an update soon to correct this problem? Firefox is my primary browser. I work in the SaaS industry and have to run a browser 24/7.

My phone number needs to be updated in Firefox. Is this something that I can do myself or do I need Firefox support for this? Whenever Firefox issues a text code, it's using the person's current phone number to provide that text code. My phone number has changed so it needs to be updated in Firefox.

When I first open Firefox from my home screen it opens up minimized in the top left corner and I have to click the minimize button and then the un-minimize button to get it to open full screen.

Thanks, Patrik

Hi, I'm using 116.0.3 (64-bit) Firefox, everything works perfectly except it takes so much time to start to load a page. For example, if I'm entering Google homepage it takes about 6-10 seconds just to start loading and then loads very quickly the page. Sometimes it does load it normally and very quickly but is not often. I love Firefox and I don't want to replace it, in Chrome it works fine. Please help me to find a solution. The problem started about 2-3 weeks ago. Thank you very much!

This is what I tried: -Using Safe Mode and Troubleshoot mode didn't change anything - Removing all the extensions - Deleting history, cache and cookies (using JV16 or PrivaZer or built in Firefox settings) - Refreshing Firefox - Deleting with JV16 to remove everything that is related to Firefox and reinstalling from the official site. - Disabling Hardware Acceleration - Disabling DNS Prefetch - Changing DNS (1.1.1.1 or 8.8.8.8 or default by supplier) - Using custom config settings following this guide: ("Make Firefox fast again")

https://gist.github.com/RubenKelevra/fd66c2f856d703260ecdf0379c4f59db

• My settings right now are still by the guide mentioned above.

Specs: Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B550M S2H
BIOS: F14f (type: UEFI)

Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz Memory: 16384MB RAM GPU: NVIDIA GeForce RTX 3060 Ti

Internet connection: (measured by Ookla) Download: 300 mpbs Upload: 30 mpbs

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted home file system such that my home directory (including my Firefox profile directory) are shared.

Because of this, when I try to launch Firefox on a second workstation, I get an error saying "Firefox is already running but is not responding". I have read the support articles about this issue, and other community support threads, but none of them address this use case.

I wish to use the same profile, so that I still have all my bookmarks and such, and have them continue to stay up-to-date. How can I do so in this environment?

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the option when I right click on a tab. What happened to this option? Did I somehow disable it? Can it be restored?

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i have 5g internet, I also used mobile data to ensure download but no results

I believe this issue started today. When I print using the Firefox dialog box, all of the printed pages are in color even though the color mode is set to Black and White. I have not changed any of my printer setting and have been using the same printer for many years. The printer is an HP Officejet Pro 8600. I have Firefox version 116.0.3 which was just updated today to that version. When I use another browser (Google Chrome) the pages are printed in Black & Whte. Therefore this appears to be a Firefox issue. I am using Windows 10 64 bit. How can this problem be corrected so that the pages will print in Black & White when I use the Firefox diaglog box? Thanks.

after the recent update 11.6.0.3 64-bit individual pages started just to crash randomly and in one instance the entire browser crashed and restarted, this is on some other websites but particularly Gmail and youtube crashed the most and now they won't work youtube keep have the loading icon on the top even though everything loaded and the player won't start gmail have the same issue and keep showing disconnected message I tried chrome and there were no issues there I tried clearing the cash and cookies and that did not help

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

Copy & Paste not working in Whatsapp Web page. I've cleared cache, rebooted etc. Copy & Paste works perfectly in Edge browser to its certainly a Firefox problem.

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

TL;DR: It lets me change the print scale to 101-200% for pdfs, but making it bigger doesn't actually change the preview image or resulting print, it just leaves it at 100%. As far as I can tell, making the pdf smaller than 100% works as it should and the print scale for websites works as it should for all possible sizes.

I wanted to print some labels and to do so I need to get the size exactly right, so I printed the page normally and measured the size of the page I printed and compared it to the size of the labels, 262 & 272 respectively. 272/262 = about 103.8% so I tried setting the scale to 103% and printed it again, but when I measured that page it was exactly the same as the 100% scale. Then I looked back and realized that although the preview reloaded whenever I raised the number the image didn't actually change, setting it to 200% looked the same as 100% and 150% and etc. I think this must be a bug, but so that's one part of this, but does anyone know of any workarounds in the meantime?

- Windows 11 will crash after using firefox to open a sharepoint link. - It will cause high cpu high memory and high disk. - The issue can reproduce 100% - Chrome will not have the issue.

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Since the arrival of Firefox, I have had it set to open automatically when my computer starts. Recently it has started opening in TWO windows on startup. If I remove Firefox from the 'open on startup' list, obviously it does not start at all. I cannot find any control to make it stop opening two windows. Is it a Mozilla problem, or an Apple problem?