Showing questions tagged: اعرض كل الأسئلة
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No sound - again

I have tried everything - advanced app settings/set to default for Firefox. Volume mixer shows the sound coming in to my system, but nothing will play thru speakers. It i… (read more)

I have tried everything - advanced app settings/set to default for Firefox. Volume mixer shows the sound coming in to my system, but nothing will play thru speakers. It is not my system. I can play vids, music, teams meetings, etc...its only Firefox not playing any sound. Tab is not muted also. Whats next?

Asked by w.trevor.bailey 1 year ago

Last reply by w.trevor.bailey 1 year ago

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Unstable website lock

Why does Firefox continually revert backwards and not stay on the website I have been on?? I have cleared all history and cache and it continues to jump around and in an… (read more)

Why does Firefox continually revert backwards and not stay on the website I have been on?? I have cleared all history and cache and it continues to jump around and in and out of decent websites!! Even ones that I am actually signed into, Amazon, credit unions, financial sites, etc, etc Even my home page Fox News will not hold a story open many times!! I have run my anti-virus and malware bytes scans numerous times with nothing coming up...I need a fix or I will go elsewhere for browsing!!

Asked by nimrod6363 1 year ago

Last reply by nimrod6363 1 year ago

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Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (read more)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Asked by riabenko.p 1 year ago

Answered by riabenko.p 1 year ago

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Firefox saves to Download folder instead of asking where to save for Forced download link of files set to "Open in Firefox"

My FF is set up to: - Always ask you where to save files - Open PDF in Firefox On normal PDF links, FF opens the PDF normally without downloading (or after downloading i… (read more)

My FF is set up to: - Always ask you where to save files - Open PDF in Firefox

On normal PDF links, FF opens the PDF normally without downloading (or after downloading it silently in a temporary location invisible to me). On "Force Download" links, FF downloads the PDF to the Download folder without asking where to save it. This is for example the case when clicking "Download" on a file in Gmail. If I click "Download" in Gmail on another file type that I have not set to "Open in Firefox", FF does ask me where to save it.

My expectation would be that, if the file cannot be opened in the browser, then FF would revert to the user's chosen behavior of "Always ask you where to save files".

Asked by EarElephant 1 year ago

Last reply by EarElephant 1 year ago

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Firefox simply not loading images of website

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of t… (read more)

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of times until it finally does. I switched from Google chrome but apparently it was a big mistake, never thought Firefox was so crap. BTW, It's not my adblocker, turned off Enhanced tracking protection and cleared cookies. Nothing works. (on annex I show firefox and google chrome being used on the same website)

Asked by eve_nostro 1 year ago

Answered by eve_nostro 1 year ago

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Textbox caret stops blinking after a few seconds

In the past the caret in text entry fields used to blink/pulsate/flash forever in both Firefox and Thunderbird. (Text entry boxes, such as the browser URL-bar, the e-mail… (read more)

In the past the caret in text entry fields used to blink/pulsate/flash forever in both Firefox and Thunderbird. (Text entry boxes, such as the browser URL-bar, the e-mail To/Subject/Content textboxes, online forms, etc.). Now in the latest versions of Mozilla Firefox 110.0.1 and Thunderbird 102.8.0 the caret stops blinking after just a few seconds. This is very confusing and frustrating for my grandmother and she already called me several times because Firefox and Thunderbird 'stopped working'. I explained to her that this is a new feature but she does not understand and keeps forgetting it after a few days. She is used to the cared blinking continuously, it has been blinking for the past decades whenever she wanted to type something in the computer and it only stopped blinking when the computer program froze or crashed.

I am sure that my grandma is not the only person having issues with the caret not flashing, I for one also would like to have a caret that blinks forever, so when I look away from the screen and look back I do not have to search the text to find where I left my caret.

Please make it so that the default caret appearance and behavior is the same as in all other programs (i.e. blinking forever), as it used to be in the past, just like what everyone is used to. I argue that the majority of users is used to and also expects a blinking caret when they are writing an e-mail or search online and you are confusing a whole lot of people with this minor change, people who do not know how to report bugs or seek help themselves. It's a sign of poor user-friendliness if grandmas need to call their grandchildren or children for help just to write e-mails which they used to be able to do on their own for many years in the past.

I hereby suggest adding an accessibility option for people who wish to disable the blinking cursor and to change the default behavior back to 'caret flashing forever'.

Asked by Jan 1 year ago

Answered by cor-el 1 year ago

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breech

I just got a BREECH notice on eye4fraud.com and yet I have no account with them. How do I fix the breech if I have never had an account with them? Thanks. … (read more)

I just got a BREECH notice on eye4fraud.com and yet I have no account with them. How do I fix the breech if I have never had an account with them? Thanks.

Asked by ruskman78 1 year ago

Last reply by ruskman78 1 year ago

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Refreshed Mozilla

Hi there, I refreshed Mozilla Firefox because reCAPTCHA was not working client side. Doing this fixed that. HOWEVER, my passwords did not carry over. I had them Synce… (read more)

Hi there,

I refreshed Mozilla Firefox because reCAPTCHA was not working client side. Doing this fixed that. HOWEVER, my passwords did not carry over. I had them Synced and everything, but upon refreshing Firefox they are all gone. I need them stored in Firefox or I will not be able to login to any of my accounts. The sync function seems to not be working either (unless I am using it wrong). Most were securely generated passwords. Not memorable ones.

I saw that refreshing would remove certain things like extensions, but it said it would keep bookmarks, passwords, etc. I have my booksmarks, just zero passwords. HELP!

I need them for work today. Can you assist please!?

Appreciated, Tyler

Asked by twursta 1 year ago

Last reply by cor-el 1 year ago

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Scrolling in Firefox

When I enter Firefox and want to scroll down to look at the articles on the page it doesn't scroll properly. Instead of scrolling by line it scrolls by the article first … (read more)

When I enter Firefox and want to scroll down to look at the articles on the page it doesn't scroll properly. Instead of scrolling by line it scrolls by the article first then by the line. when on the solutions page the scrolling doesn't work at all. I have to go to the far right of the page, put the pointer on it and press the left mouse button and slide my fingers down on the mouse pad to scroll the page properly. I am using Windows 11 Home 64 bit. Can't software people leave well enough alone? If something works don't change it!

Asked by webneck 1 year ago

Last reply by webneck 1 year ago

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PDF takes 27 seconds to load

I'm on Firefox 110.0.1 (64-bit) and running in troubleshoot mode. Under settings, I have "Portable Document Format (PDF)" configured to "Open in Firefox". Some PDF docume… (read more)

I'm on Firefox 110.0.1 (64-bit) and running in troubleshoot mode. Under settings, I have "Portable Document Format (PDF)" configured to "Open in Firefox". Some PDF documents show up as blank for ~27 seconds, but show up immediately on Chrome.

I've downloaded an installation guide PDF file from the store.ui.com website.

For example, you can look at the doorbell camera: https://store.ui.com/collections/unifi-protect/products/g4-doorbell-pro Then select instructions and manuals to expand the PDF files available.

Asked by Kenneth 1 year ago

Last reply by rajputahmad817 1 year ago

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Since latest update, 50% of my Toolbar is unusable! :(

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used. For example, I cannot drag to res… (read more)

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used.

For example, I cannot drag to resize the search box across to the left side of the toolbar (which is where I like it), nor can any item be dragged or placed there.

I'm pondering (if I know how) installing an older version and preventing updates etc.

Is there another solution? Is anyone else seeing this?

Any tips would be hugely appreciated.

Cheers, Matt (Australia)

Asked by greymacro 1 year ago

Answered by AliceWyman 1 year ago

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Some pages are not displayed correctly and some are with defects. Examples in attachment

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked. Examples in attachmnet The adblocks are off … (read more)

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked.

Examples in attachmnet

The adblocks are off

Asked by Piotr 1 year ago

Last reply by Piotr 1 year ago

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How to remap Caps Lock on Firefox

Hi, on Windows I've remapped Caps Lock key as (left) Ctrl because both of my Ctrl keys are physically broken. This used to solve the problem in all programs, Firefox incl… (read more)

Hi, on Windows I've remapped Caps Lock key as (left) Ctrl because both of my Ctrl keys are physically broken. This used to solve the problem in all programs, Firefox including, till Firefox stopped respecting Windows Registry entries. On Firefox I mostly have been using Caps Lock + X, Caps Lock + C and Caps Lock + V for text editing. Now these combinations trigger (random?) actions, like Save Page As, switch current active tab, View Bookmarks Sidebar, View Page Source, etc. This is so frustrating, such shortcuts can only be accessed via Virtual Keyboard.

Asked by Žydrūnas Gira 1 year ago

Last reply by Žydrūnas Gira 1 year ago

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How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 1 year ago

Last reply by stoonguy1948 9 months ago

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I'm getting mesage "Secure Connection Failed"

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it aga… (read more)

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

Asked by 7730200 1 year ago

Answered by 7730200 1 year ago

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After update's problems

After Firefox's update to 110.0.1 I have lost all the passwords and history The logins.json, key4.db and places.sqlite are in their place in profile. What's wrong with al… (read more)

After Firefox's update to 110.0.1 I have lost all the passwords and history The logins.json, key4.db and places.sqlite are in their place in profile. What's wrong with all that and how to fix it?

Asked by Ieahsan 1 year ago

Last reply by Terry 1 year ago

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Lost tabs, no history

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost… (read more)

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost. Thanks Monica

Asked by Monica 1 year ago

Answered by Monica 1 year ago