Showing questions tagged: اعرض كل الأسئلة
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Log in

Using govt EFTPS to make payroll deposits. Cannot log in. Their "Help" says cannot use SSLB3. Must use CLS 1.1 or CLS 1.2 I have absolutely NO idea what they are… (read more)

Using govt EFTPS to make payroll deposits. Cannot log in. Their "Help" says cannot use SSLB3. Must use CLS 1.1 or CLS 1.2 I have absolutely NO idea what they are talking about.

Asked by ambrady 1 year ago

Last reply by cor-el 1 year ago

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Suggestion about "minimize memory usage" function

Recently i found that the memory usage can be very large when watching live-stream,tried many ways to fix but none of them was useful. Then i found the new function of "m… (read more)

Recently i found that the memory usage can be very large when watching live-stream,tried many ways to fix but none of them was useful. Then i found the new function of "minimize memory usage" button,it is useful,but not so convenient.Can you please add a new way to use this function? Like: set a number of memory usage(for example 256000KB),when reach this number trigger the "minimize memory usage".Then it will be like "auto minimize memory usage". Or,you can just set an UI button on the toolbar to trigger "minimize memory usage".

Please check my screenshot Pic1:It's the live-stream tab,memory usage 1800+MB Pic2:But it seems not so large in "about:performance"

Asked by 小宇 2 years ago

Last reply by 小宇 1 year ago

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Weird google chat connection issue

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a whil… (read more)

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

Asked by WebSpaceships 1 year ago

Last reply by cor-el 1 year ago

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Problem activating firefox browser

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers t… (read more)

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers to select as default. I downloaded it. I selected "make it my default browser". But it isn't. It's still duckduckgo.

Asked by screaminggeezer 1 year ago

Last reply by cor-el 1 year ago

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Problem moving to the next page of data within a web page

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://… (read more)

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct#search I would like to be able to move between pages without using the mouse using a keyboard shortcut.

Is there any way that Firefox could simulate a mouse click on a particular element and link this to a key?

Asked by paul921 1 year ago

Answered by paul921 1 year ago

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Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. … (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Error 410

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a re… (read more)

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Asked by KP 1 year ago

Answered by KP 1 year ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 1 year ago

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I have available update, but NO ADDON LISTED. I suspect, that I have a hidden malicious addon. What should I do?

OS: Debian 11 Firefox version: 108.0.1 64-bit All updates must be approved manually by me. It was long time since I last updated my addons, so I don't know for how long … (read more)

OS: Debian 11 Firefox version: 108.0.1 64-bit

All updates must be approved manually by me. It was long time since I last updated my addons, so I don't know for how long this hypothetical hidden addon was on my browser. To be sure, I removed literally all addons that I have installed, yet in its GUI Firefox still displays that there update available. Firefox itself is already updated to the latest version, I checked it.

I write these words from different computer, using brand-new Firefox profile. I also haven't noticed any strange behaviors on my original computer.

Asked by cghjklkjhgvc 1 year ago

Last reply by cghjklkjhgvc 1 year ago

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pop up window from FAA website disables Firefox browser?

When I login to the FAA AMCS application if there is a message to be read, clicking on the "View" button causes a pop up window to appear greyed out that disables Firefox… (read more)

When I login to the FAA AMCS application if there is a message to be read, clicking on the "View" button causes a pop up window to appear greyed out that disables Firefox browser? I should be able to click a button on the window that says "Confirm" to indicate I've seen the notice, but I have to actually close Firefox, login from a different browser to be able to click on that message in order to return to Firefox in order to login again to their site.

Asked by mlbrownmd 1 year ago

Last reply by cor-el 1 year ago

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I can no longer 'bookmark all tabs'. Please help me fix this.

My workflow in Firefox involves 100's of open tabs pertaining to work, personal etc. I regularly bookmark all the abs using the 'bookmark all tabs' feature in the Bookmar… (read more)

My workflow in Firefox involves 100's of open tabs pertaining to work, personal etc. I regularly bookmark all the abs using the 'bookmark all tabs' feature in the Bookmarks drowdown (or the equivalent 'select all tabs' -> 'bookmark all tabs' by rightclicking on a tab) which offers the option of saving the tabs in a new folder name I specify. As of the last couple of weeks, the option to enter a folder name no longer exists. I've attached a screenshot of the current pop-up when I choose 'bookmark all tabs'.

Perhaps related: this may have started occuring after I upgraded to the latest version (v. 101.0 on MacOs 12.4 on Macbook Pro) or the timing may be a coincidence.

Saving the 100s of bookmarks every week is an essential part of workflow; I've been doiong it for years, and I really need to have this ability back. Please help me debug this.

Thanks!

Asked by ushmakriplani 1 year ago

Last reply by Chris Ilias 1 year ago

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firefox can't save files on my google drive with ubuntu 22.04

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I trie… (read more)

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I tried to download those files in my google drive, it shows me the folder which I will use, everything right, but when I hit "Save", nothing happens. Do you know which is the problem? I can access drive from "files" from Ubuntu without problem, upload and download files... Thanks in advance.

Orlando

Asked by osposto 1 year ago

Last reply by osposto 1 year ago

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Adding new bookmarks

When I add a new bookmarks I can see them in "Recent labels", but not in "Other bookmarks" (the last one in that folder is of the 20th of February 2022), so I can see onl… (read more)

When I add a new bookmarks I can see them in "Recent labels", but not in "Other bookmarks" (the last one in that folder is of the 20th of February 2022), so I can see only my last 10 saved bookmarks from the 02/20/2022 since now. The bookmarks are surely saved, because if I try to delete one fromt the "Recent labels" another one less recent appears, but only in the "Recent labels" folder and not in the "Other bookmarks". So, what I have to do to see my saved bookmarks not present in the "Other bookmarks" folder, but not so recent to be visible in the "Recent labels"? Thank you!

Asked by 84Gabriele 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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[LINUX][NON-WINDOWS][ONLY REPRODUCABLE ON LINUX] Sessionstore variables for OS restart don't do anything

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sess… (read more)

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

Asked by ctrentsj 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Light/Dark mode issue persists

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it … (read more)

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it still affects the browser (menues etc) despite me having the settings locked on light-mode.

Asked by Mumrik 1 year ago

Last reply by Terry 1 year ago

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Missing addons after update

Hi, Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop. How to bring … (read more)

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Asked by mfegtu 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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https://community.adobe.com "You are not allowed to access this site"

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc … (read more)

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc

Asked by acct3 1 year ago

Last reply by acct3 1 year ago

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The page is formatted wrong when I visit financial website.

Hello. When I visit Marketwatch* on Firefox in full screen mode on Windows machine, there is a huge gap of blank space on the page and I have to scroll dwn a long way to… (read more)

Hello.

When I visit Marketwatch* on Firefox in full screen mode on Windows machine, there is a huge gap of blank space on the page and I have to scroll dwn a long way to read the rest of the page. It's like the columnar data is being stacked on the page and not dsplayed side-by-side, as it should be. This doesn't happen in Brave, Chrome, Iron, or MS browsers. On those browsers, the information is placed correctly side-by-side, and not stacked above or below each other on the page. (i say "columnar" to describe issue appearance, not as a known refernce to the cause of the issue.)

PROBLEM FIREFOX:

                            column 2 data
                            column 2 data
                            column 2 data

column 1 data column 1 data column 1 data column 1 data

CORRECT BROWSER DISPLAY: column 1 data column 2 data column 1 data column 2 data column 1 data column 2 data column 1 data

The work-around is minimizing Firefox just slightly smaller than full screen, and all of the page items appear where they should on the page. I'm using other browsers because of this. thx, rick

  • BTW, I don't benefit in any way from mentioning this website with this issue; it's sincerely a probelm with this website that I use frequently.

Asked by rickymay 1 year ago

Last reply by rickymay 1 year ago

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Cannot click on links in Firefox.

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried e… (read more)

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried emptying cookies and caches.