Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (read more)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp 6 days ago

Last reply by James 6 days ago

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (read more)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 2 weeks ago

Last reply by NoahSUMO 2 weeks ago

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Change Firefox profile Language

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settin… (read more)

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Asked by Gurpreet 1 year ago

Last reply by cor-el 7 months ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago

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Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 1 year ago

Last reply by James 1 year ago

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Unable to install Firefox for Chromebook

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it… (read more)

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it has finished downloading, I try clicking on the freshly downloaded folder but that just lets me see the folders and files within the big folder. I haven't had this experience before when trying to download firefox, but I'm also fairly new to using a chromebook. So I'm not sure if my issue is with the chromebook/OS, or maybe since it's through my work, I'm limited in what apps I can download? Any advice would be greatly appreciated. I'll do my best to attach a screenshot of the folder that appears.

Asked by rocksofshame 1 year ago

Last reply by Paul 1 year ago

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About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (read more)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Asked by jyunmo1910 6 months ago

Last reply by cor-el 6 months ago

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How to get Firefox 78 for OS X 10.11.6

My computer crashed and I have to reinstall everything now. I was using Firefox 78 with Mac OS 10.11.6 el capitan. Please provide link to where I can download this vers… (read more)

My computer crashed and I have to reinstall everything now. I was using Firefox 78 with Mac OS 10.11.6 el capitan. Please provide link to where I can download this version.

Asked by lindalonia 1 year ago

Last reply by James 1 year ago

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Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 1 year ago

Last reply by hengwz07 1 year ago