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Just concern: I think there is something wrong with your webpage or certificate I guess

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt star… (read more)

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt started to hesitate downloading your installer of mozilla firefox but I nahhed it to continue installing until I successfully installed mozilla firefox.

EXAMPLES OF URL WITH SAME EXPERIENCE:

MICROSOFT EDGE: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/en-US/win/3939fc619c92d2815b531fb111838420a073643482c5036670ddaeba36f1cc79/Firefox%20Installer.exe

GOOGLE CHROME: https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9Y2hyb21lJnZpc2l0X2lkPTE2NzgzNDgyODMuMTY0ODczOTQ0Mw..&attribution_sig=380ddd133c31ec40f8c51acb6a79d9db8985f0ae84092734780c578740e33547&lang=en-US&os=win&product=firefox-stub

I just concern.

Asked by Alex 2 years ago

Answered by James 2 years ago

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Profile Missing or Inaccessible

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstal… (read more)

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstall the dev edition but i manually cleaned the directorys: C:\Program Files\Mozilla Firefox Dev Edition C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox still works but the new dev edition after fresh install doesn't

Asked by Firefox_Beginner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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cannot get rid of "being updated by another instance"

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another … (read more)

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another instance" line in About Firefox still has not gone away after closing and restarting Firefox.

Presuming this will disrupt future updates, I seek help.

Background: Last spring, I upgraded from a 2016 Mac on OS10.15 (which still appears on my Mozilla account) to this M2 OS12 now 13.6. I had previously set Firefox to prompt me for updates because they could disrupt my work on the old Mac. It worked fine up to 118 point something. Up to my ears recently in urgent other stuff, I deferred the prompt for 119. Then, frazzled, I just closed several 119 prompts. Today, after helping my wife use her account on the M2, I found in my Dock's active apps area an icon for something like Updater something-or-other. After a while, I swiped it away.

Asked by john.r.mcclelland 6 months ago

Answered by cor-el 6 months ago

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Can’t Open Firefox At All

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had th… (read more)

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had this issue with other browsers in the past eg opera and brave but gave up on them, however, I really want to switch to firefox so would appreciate your help. For some reason it seems chrome is the only browser I can even open on my laptop (windows 11). Do you know a fix?

Asked by oliverjamesharrison 6 months ago

Answered by oliverjamesharrison 6 months ago

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Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (read more)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Asked by pzioga 1 month ago

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Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 1 year ago

Answered by liptherapypirate 1 year ago

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Update 108 -> 109, wont work

Hi, TL:DR, Firefox 108 refuses to update to Version 109. Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking s… (read more)

Hi,

TL:DR, Firefox 108 refuses to update to Version 109.

Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking so I decided to reinstall Firefox, and the website worked perfectly fine on the reinstalled one, since that app is on 109.

Unfortunately, it caused a whole host of problems since I have two Firefoxes on my laptop. When I finally got rid of the older Firefox, it worked fine…

…until I restarted my laptop. Upon launching Firefox, it crashed my laptop and when it rebooted, the Firefox reverted back to version 108 with 109 nowhere to be found.

How can I get Update 109 on my laptop? Thanks in advance.

Asked by Raeoniel 1 year ago

Answered by cor-el 1 year ago

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Google Drive Apps require dowloading of PDF instead of printing

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu… (read more)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Asked by monkeydoggtd 1 year ago

Answered by monkeydoggtd 1 year ago

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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 9 months ago

Answered by Wylbur 9 months ago

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Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (read more)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Asked by Lunarinqs 1 month ago

Answered by Lunarinqs 1 month ago

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Firefox automatically re-installs after reboot on macOS

Hello everyone, I have a very weird behaviour with one of my Apple MacBook Pro M1 (2020) with macOS 13.3.1 and Firefox. After removing Firefox (trash + remainings in /Li… (read more)

Hello everyone,

I have a very weird behaviour with one of my Apple MacBook Pro M1 (2020) with macOS 13.3.1 and Firefox. After removing Firefox (trash + remainings in /Library and ~/Library), Firefox is gone... until I reboot. It then reinstalls automatically!

One weird thing I see in Disk Utility is an "Apple UDIF read-only compressed (bzip2) Media" that I cannot delete because it's in currently in use (see screen shots attached).

I can also see it in with diskutil list:

/dev/disk5 (disk image):

  #:                       TYPE NAME                    SIZE       IDENTIFIER
  0:     Apple_partition_scheme                        +391.2 MB   disk5
  1:        Apple_partition_map                         32.3 KB    disk5s1
  2:         Apple_Driver_ATAPI                         4.1 KB     disk5s2
  3:                 Apple_HFSX Firefox                 391.1 MB   disk5s3

There is no dmg file attached to it, I have no idea where it comes from.

My question is: how can I uninstall Firefox on this computer?

Thank you for any help, Panda

Asked by pandaseatbambus 1 year ago

Answered by cor-el 1 year ago

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Can't bring up firefox

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message Error Platform version 118.0.1 is not compatible with … (read more)

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message

Error Platform version 118.0.1 is not compatible with

       MinVersion >= 118.0
       MaxVersion >= 118.0

I have a lot of of Important Book Marks and don't have the bookmarks backed up any where.

I don't remember updating Firefox this morning but could have.

How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question.

Thanks,

Asked by Gordon Denler 7 months ago

Answered by Gordon Denler 7 months ago

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How to switch the base language on Firefox

Quick background: I live in the US. I wiped my computer while traveling in the Netherlands. I installed Firefox while in the Netherlands. I quickly noticed that the defau… (read more)

Quick background: I live in the US. I wiped my computer while traveling in the Netherlands. I installed Firefox while in the Netherlands. I quickly noticed that the default language was Dutch. No biggie, I looked around and "managed language" to English in the Firefox settings.

The problem is that Firefox is still stuck on Dutch mode. Even the spell checker is stuck. Internal messaging is stuck (e.g. the messages on the bottom of the page while loading a site). I just went to DuckDuckGo and it defaulted the page to Dutch.

I understand that I could reinstall Firefox while I am at home (US). But I think this is a bug. The browser should be able to switch languages in the settings, etc.

Let me know if I am doing it wrong.

Asked by juanca.med 6 months ago

Answered by juanca.med 6 months ago

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Restore bookmarks from account

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it re… (read more)

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it redirected me to this page https://support.mozilla.org/pl/kb/firefox-backup-danych-przechodzenie-na-nowe-urzadzenie Great! I thought. I was logged in, synchronized and was ready to go. After installing new windows, I downloaded firefox, logged in, and nothing... no button to restore my addons or any data. So I searched far and wide and still didn't find anything. Please tell me how to restore my data it was synced.

Asked by tobi1560 7 months ago

Answered by Paul 7 months ago

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Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (read more)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Asked by ron.hull 1 month ago

Answered by ron.hull 1 month ago

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Firefox and Tor both wont launch if installed in default location

If i move the directory to anywhere else it launches In the default location it wont launch - No errors - cannot launch in profile manager mode - cannot launch via cmd -… (read more)

If i move the directory to anywhere else it launches In the default location it wont launch - No errors - cannot launch in profile manager mode - cannot launch via cmd - cannot by going to C:\Program Files\Mozilla Firefox\ and launching firefox.exe literally nothing happens

Asked by Nixos 1 year ago

Answered by Nixos 1 year ago

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Windows 7 upgraded to 10, still stuck with ESR Extended Support Releases

I upgraded my system from Windows 7 to Windows 10. Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't. Ho… (read more)

I upgraded my system from Windows 7 to Windows 10.

Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't.

How do I move to the standard Firefox from ESR?

Asked by firefoxforums 6 months ago

Answered by James 6 months ago

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Error 404 installing Flatpak on Linux for Firefox

I'm trying to install Firefox on a Chromebook. I've done this successfully before. Using the instructions in the Mozilla page https://support.mozilla.org/en-US/kb/run-fir… (read more)

I'm trying to install Firefox on a Chromebook. I've done this successfully before. Using the instructions in the Mozilla page https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_medium=referral&utm_campaign=seo#w_installing-the-firefox-desktop-browser-with-flatpak

But the command in the terminal window sudo bash -c "$(curl -fsS https://raw.githubusercontent.com/mozilla/sumo-kb/main/run-firefox-chromeos/install-flatpak.sh)"

Is giving me the error message curl: (22) The requested URL returned error: 404

Any advice would be appreciated! This is a fresh ChromeOS environment since I just did a factory reset so everything should be clean, and with latest OS version.

Thanks

Asked by jeff227 1 year ago

Answered by Paul 1 year ago

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I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons.

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did noth… (read more)

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did nothing else.

System:Windows 10 家庭中文版 Windows Version:22H2 OS Build:19045.2673 Feature:Windows Feature Experience Pack 120.2212.4190.0

Asked by Mason Liu 1 year ago

Answered by Mason Liu 1 year ago