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  • Archived

Firefox crashing on start (may be related to Zotero)

Both Firefox and Zotero standalone crash immediately after opening. (I recently upgraded to Yosemite OS and upgraded to a new iMac desktop. However, the crashing did not … (read more)

Both Firefox and Zotero standalone crash immediately after opening. (I recently upgraded to Yosemite OS and upgraded to a new iMac desktop. However, the crashing did not immediately begin after OS upgrade and appears to be affecting the old computer as well.) I've tried the following: uninstalling Zotero and Firefox (including deleting Application Support files, including files in MS Word) and reinstalling. I've tried uninstalling one and only installing the other (e.g., uninstall Zotero and reinstall only Firefox, or the reverse), but nothing seems to work. When I open Firefox in under a different user account, it appears to work fine, which would seem to indicate the problem is hidden in some preferences file or other plugin that I don't know about. Help?

Asked by JeffMadisonWI 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Crash Report ID: bp-4e94c618-428a-46fe-8cea-dbb002141102 I'm using firefox on a new PC on which the software is all up-to-date. Crashes seem to happen randomly and I've … (read more)

Crash Report ID: bp-4e94c618-428a-46fe-8cea-dbb002141102

I'm using firefox on a new PC on which the software is all up-to-date. Crashes seem to happen randomly and I've re-set firefox and tried deleting parent.lock (which seems to help for a while). I'm running in safe mode at present and no crashes for the time being. As a long term user, I really don't want to abandon Firefox - so, grateful for any help!

Asked by bobcullen 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes when opening or accessing my download folder

Hi I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder. Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a… (read more)

Hi

I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder.

Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a17c9cc83a56

Thanks

Asked by ajdodson 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox crashes when I click on 'options', either from the 'tools' heading on the menu bar or from the 'open menu' button on the address bar. This occurs even when Firefo… (read more)

Firefox crashes when I click on 'options', either from the 'tools' heading on the menu bar or from the 'open menu' button on the address bar. This occurs even when Firefox is in safe mode. It also crashes when I attempt to attach a file to an email using the web based yahoo email from AT&T. Updating to the latest version of Firefox did not help. Uninstalling Firefox and re-installing the latest version did not help. Uninstalling Firefox and deleting the leftover files and folders after the uninstall the problem persists. (even the hidden C:\Documents and Settings\Glines\Local Settings\Application Data\Mozilla folder and the 'old Firefox data' folder) I have disabled all my installed add-ons and again the trouble persists.

Thank you for your time .

Asked by elglines 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (read more)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 5 years ago

Last reply by bluptcrzr 5 years ago

  • Archived

I am an IT professional and I am very annoyed with Firefox because video won't stay full screen on second monitor&have tried all posted solutions and none work.

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers.… (read more)

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers. Besides the issue of video not staying full screen on my second second monitor, Firefox crashes a lot. I have wasted a lot of time trying the posted solutions in firefox support and looking on the net for a solution. Nothing works. It amazes me that Firefox still has this issue when other browsers don't.

Asked by BobLoug 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox crashes

Hi, I had some malware on my firefox, delta-home. I uninstalled and then reset firefox. When this didn't work I downloaded malwarebytes and went right through the add ons… (read more)

Hi,

I had some malware on my firefox, delta-home. I uninstalled and then reset firefox. When this didn't work I downloaded malwarebytes and went right through the add ons to remove any obvious problems. I then uninstalled, reinstalled and reset again.

After this the page would open but every time I start up it would freeze and not respond. When I tried to reset it would crash. Here are the crash reports: Report ID Date Submitted bp-0154ff76-a208-426b-a407-bce4f2141121 21/11/2014 8:54 PM bp-bb568c90-601b-4eee-b1e0-01a572141121 21/11/2014 8:46 PM bp-c5584de9-471a-4f21-b825-b3f6a2141121 21/11/2014 8:05 PM

I have gone through all the basic trouble shooting for crashes and firefox not responding; updates, viruses, re-installs, safe mode, PAC, creating a new place history, checking restore sessions.

None have worked. I have been at this for 5 hours and am still unable to come up with any solution. If anyone can help. I would appreciate it greatly.

Asked by HopeHorrocks 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

After upgrading my Mac to Yosemite, Firefox crashes. I can't open it. Reinstalling or starting in safe mode doesn't help. Can this be fixed or will an update be sent to f… (read more)

After upgrading my Mac to Yosemite, Firefox crashes. I can't open it. Reinstalling or starting in safe mode doesn't help. Can this be fixed or will an update be sent to fix? Least of all, for a temporary fix I need to be able to get to my Firefix bookmarks so I can put them on another browser. Is there another way to read them? A lot of those links are important and I need access to them. Thanks.

Asked by Srichter22 5 years ago

Last reply by user669794 5 years ago

  • Archived

After restore , uninstall, and reinstall, firefox still crashes on startup on Mac

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen fir… (read more)

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen firefox. the main page came up and then crashed. I tried again and it crashed again. I opened in safe mode, and it crashed. I uninstalled from the app folder, opened opera to download and reinstall, and it still crashed. That was two days ago. I cleaned everything off the computer related to firefox in the spotlight search, and uninstalled and reinstalled. It opened for a little longer, and crashed again.

AdapterDeviceID: 0x 863 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1 BuildID: 20141113143407 CrashTime: 1416511016 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1416177811 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 167372 StartupTime: 1416510925 Theme: classic/1.0 Throttleable: 1 URL: about:home Vendor: Mozilla Version: 33.1.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cytrus 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes whenever I try to upload/attach a file or download a file

Similar problem happens with skype so I'm guessing the problem isnt firefox specific Here is one of my many crash reports: https://crash-stats.mozilla.com/report/index/b9… (read more)

Similar problem happens with skype so I'm guessing the problem isnt firefox specific

Here is one of my many crash reports: https://crash-stats.mozilla.com/report/index/b9af0e2d-14b0-4253-a870-097c62141122

Asked by someoneboring 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes when i go on DeviantArt

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it … (read more)

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it didn't help. How can i fix it?

Last crash report: https://crash-stats.mozilla.com/report/index/3c103d25-3f67-4ced-ad67-1c4f52141202

Asked by Villionic 5 years ago

Last reply by cor-el 5 years ago

  • Archived

when a password is saved it should be sent to my mail because when OS or Firefox crashes I lose all my password saved by your browser

I like firefox and I use it as my favorite browser. When my Operating system crashes or browser crashes, I am losing my saved passwords which is creating me a lot of trou… (read more)

I like firefox and I use it as my favorite browser. When my Operating system crashes or browser crashes, I am losing my saved passwords which is creating me a lot of trouble. So, whenever a password is saved, I like firefox to generate amail for me stating URL, username and password. Kindly add this feature immediately and save people like me

Asked by subymn 5 years ago

Last reply by FredMcD 5 years ago