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Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (read more)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Asked by Helene Rubinoff 3 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

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New start page after update?

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.… (read more)

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.0b9, now its 136.0b1

Asked by yariknesterenko9 4 months ago

Answered by yariknesterenko9 4 months ago

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Can not use new Firefox version set up May 23

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox … (read more)

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox back

Asked by csweinst 3 days ago

Answered by csweinst 2 days ago

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The built-in translation module in Firefox doesn't work

Firefox 139.0.1 on W11 When I open a page in a foreign language, such as English in my case, I don’t have access to a translation module. Yet this feature exists in Fire… (read more)

Firefox 139.0.1 on W11

When I open a page in a foreign language, such as English in my case, I don’t have access to a translation module. Yet this feature exists in Firefox, but I don’t understand why the translation isn’t being offered.

When I search for "Translation" in the Settings, I do find this translation module. I’ve downloaded all the languages and restarted my browser.

When I click on the Settings button for this module (see screenshot), in the section “Translations will be done automatically for the following languages,” I can't add any language there.

Despite this, when I go back to a web page in a foreign language, like a news article in English, I still don’t see the translation icon in the address bar.

Can you help me resolve this issue? Can I provide any additional information to help?

Thank you

Asked by MichelMichel 6 days ago

Answered by MichelMichel 3 days ago

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Firefox reset itself after update, profile data gone

Hi I've just booted my machine and opened Firefox, only to be presented with a completely fresh install. All my settings, bookmarks and history gone. It was fine yeste… (read more)

Hi

I've just booted my machine and opened Firefox, only to be presented with a completely fresh install.

All my settings, bookmarks and history gone. It was fine yesterday when I closed it and powered down.

I'm running Kubuntu, I've checked the .mozilla folder and nothing...it's like my profile has just been overwritten.

Not happy at all, I'm starting to dislike Firefox.

Can anyone offer any help or advice please?

Thanks in advance.

Asked by komradekristoph 3 days ago

Answered by komradekristoph 3 days ago

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Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (read more)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Asked by ckennah 1 week ago

Answered by ckennah 3 days ago

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How to disable the Enterprise Roots preference

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have … (read more)

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have to delete certificate every time I re start windows 11 desk top pc.

Any other advice? Thanks

Asked by DK2025 4 days ago

Answered by Denys 3 days ago

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bookmarks toolbar not showing items in linux firefox 139.0.1

bookmarks toolbar not showing items in linux firefox 139.0.1 - it broke in this update. All it shows is text reading: "For Quick Access, place yada yada..." I tried addin… (read more)

bookmarks toolbar not showing items in linux firefox 139.0.1 - it broke in this update. All it shows is text reading: "For Quick Access, place yada yada..." I tried adding it back, it's broken.

Asked by daniel.a.sprouse 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

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Gmail slower than frozen molasses and getting worse

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do w… (read more)

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do what should take a few minutes, if this is not fixed soon that will be the end of Firefox for me, I will use Opera instead.

Asked by a.frayed.knot.mate 5 days ago

Answered by jonzn4SUSE 5 days ago

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lost bookmarks and no backups in library

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happen… (read more)

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

Asked by mumof5dooleys1 3 days ago

Answered by mumof5dooleys1 3 days ago

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Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (read more)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Asked by ericbates 1 week ago

Answered by jonzn4SUSE 5 days ago

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Sign-in/send form not working

There are many sites where I am unable to log in. One of these three things usually happens. 1. Fill out email and password, click log in, infinite loading with on some s… (read more)

There are many sites where I am unable to log in. One of these three things usually happens. 1. Fill out email and password, click log in, infinite loading with on some sites (like Spotify) an error about not being able to load. 2. Fill out email and password or the form, try to click send/continue/log in but I can not click it, it's greyed out. 3. Fill out email and password, get told it is incorrect. For any of these issues, if I switch to chrome (which I am trying to avoid) it works, it's just limited to Firefox.

I have tried disabling the advanced protection, that doesn't change anything. Any tips would be much appreciated and I will try to answer any questions as fast as possible.

Thanks in advance

Asked by bernard.tenbrinck 5 days ago

Answered by bernard.tenbrinck 5 days ago

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Firefox Sync - Missing Option to Open All Synced Tabs on Desktop

Historically, I remember when you open the `sync` sidebar and right click on the tab grouping (i.e. Firefox on iPad), it opened a context menu where you had the option to… (read more)

Historically, I remember when you open the `sync` sidebar and right click on the tab grouping (i.e. Firefox on iPad), it opened a context menu where you had the option to `open all synced tabs`. This seems to be missing from the latest version of Firefox (138), but wanted to check in to see if I'm missing something or if I should downgrade my version of Firefox to get that functionality again.

Asked by ksee 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of t… (read more)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by nour alsayed 5 months ago

Last reply by Denys 5 days ago