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Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 month ago

Answered by zeroknight 1 month ago

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Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (read more)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 1 month ago

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (read more)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 1 month ago

Last reply by zeroknight 1 month ago

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (read more)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 1 month ago

Last reply by zygdresze1 1 month ago

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (read more)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Asked by danasilver 1 week ago

Last reply by Paul 1 week ago

Can't open websites

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need t… (read more)

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need to enable javascript. When I check in Settings, javascript is already enabled. I tried restarting and reinstalling without success. When I use the Chrome browser the sites work normally.

Asked by jbuellbus 6 days ago

Last reply by jonzn4SUSE 6 days ago

Browser Privacy: Enhanced Tracking Protection & Cookies and Site Data have conflicting issue

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section. Under … (read more)

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Asked by sand1 1 month ago

Last reply by sand1 2 weeks ago

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Dead keys not working only in a specific profile

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the… (read more)

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the letter itself. It can render them just fine and I can paste them from another app normally too, but actually typing them is impossible from firefox.

After trying to troubleshoot, I eventually found out a few things: - iBus is not at fault, since it works in every other app and I even restarted it, but the problem persists - This only happens in my main profile, newly created profiles don't have that problem - The problem still happens on troubleshoot mode (as long as it is my main profile) - Compose key also doesn't work (I don't want to use compose key anyway, because my keyboard has specialized dead keys, but I at least tried it)

I suspect the problem lies in a setting on about:config that's different from newly created profiles, but I have no idea which and Ctrl+F searching this site doesn't show any relevant configuration that might be the culprit.

Asked by Kazuma 1 week ago

Answered by Kazuma 1 week ago

Website not responding on Mozilla

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://socialhubin.com/how-to-pause-instagram-reels-like-a-pro-uncovered/) I'm working… (read more)

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://socialhubin.com/how-to-pause-instagram-reels-like-a-pro-uncovered/) I'm working on functions perfectly fine when I use Google Chrome, but when I try to access it using Mozilla Firefox, I encounter a '404 error' or sometimes the layout is broken with images displaying incorrectly. Can anyone shed some light on what might be causing this discrepancy? Your insights would be greatly appreciated!

Asked by Mark jons 1 week ago

Last reply by jonzn4SUSE 6 days ago

Can't launch my url in Selenium-controlled Firefox browser process

Receiving this error: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. My desktop app redirects user to a … (read more)

Receiving this error: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

My desktop app redirects user to a login screen on Firefox, and I want to automate it using Selenium. My current workflow: 1. Launch Selenium-controlled Firefox browser using GeckoDriver 2. Click on "Login" button on my desktop app. The desktop app launches the login screen on user's OS default browser using the default user profile (in which case I set in profiles.ini to the temp profile copy created by Selenium). 3. (ERROR) Popup on the above error is displayed

Code: import configparser import os

web_driver = selenium_webdriver.Firefox(executable_path='C:\\Users\\mnxl\\.wdm\\drivers\\geckodriver\\win64\\v0.34.0\\geckodriver') profile = web_driver.capabilities['moz:profile']

  1. Path to the Firefox profiles folder

profiles_path = os.path.expanduser(r'~\AppData\Roaming\Mozilla\Firefox')

  1. Path to the profiles.ini file

profiles_ini_path = os.path.join(profiles_path, 'profiles.ini')

  1. Read the profiles.ini file

config = configparser.ConfigParser() config.read(profiles_ini_path)

  1. Find the section for the profile to set as default

for section in config.sections():

   if config.has_option(section, 'Path') and config.get(section, 'Path') == profile:
       # Set this profile as the default
       config.set(section, 'Default', '1')
   else:
       # Set all other profiles as not default
       config.set(section, 'Default', '0')
  1. Write the changes back to the profiles.ini file

with open(profiles_ini_path, 'w') as configfile:

   config.write(configfile)

Asked by Magdeline Ng 2 weeks ago

Hmm. We’re having trouble finding that site. Error messages when opening websites

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustratin… (read more)

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustrating and slows me down every day. Here is what I tried so far:

-Booted firefox in safe mode to make sure it is not any of my extensions. (This did not solve the issue) -Cleared cache time range "everything" (This did not solve the issue) -Made sure my version of firefox is up to date -Updated windows and restarted my computer

Some clues that may help you help me: -This issue only appears on my home PC but not my work PC or laptop -The websites I am opening work fine on other browsers.

Please help! I am getting tired of this

Asked by parthpatel0096 6 days ago

Firefox automatically plays videos; I don't WANT that

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were… (read more)

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were discarded, and now I'm back to square one. I do not want video autoplay! Now, on to the next question: many complaints have been lodged on various 'help' pages and forums describing the same problem; my question is, in light of all of these complaints, why hasn't Firefox FIXED this problem and issued an update with the repair patches?! On my version of FF, Mac 126, all video controls in settings have disappeared. WHY? Where did they go? Not that they worked anyway because we had to muck about in about:config with various patches WHICH NO LONGER WORK ON MY MAC! Why is there not a simple ON/OFF switch, in Settings, for those of us who want the choice?! When are FF boffins going to FIX this to our satisfaction, with a WORKING, simple-selectable solution? I await a reply from a knowledgeable Firefox technician, one who preferably works on this part of the browser, please. Help me understand, or make me happy, preferably both.

Asked by trennor 6 days ago

Theme

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn'… (read more)

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn't happen with just one theme.

Asked by Iridium.throne 2 weeks ago