web developer here: Firefox doesn't give me feedback on error that is useful

I'm a web developer, writing PHP on a Windows server. When there is a server-side error, Firefox doesn't give me any useful information, it just says "There's a problem..… (read more)

I'm a web developer, writing PHP on a Windows server. When there is a server-side error, Firefox doesn't give me any useful information, it just says "There's a problem..." (see picture) Well, yes, I know, I'm the one who did it, but I need to know exactly what the problem is.

NOTE: error handling and detailed error pages are turned ON - this is not a server issue.

FF behaves this way in both normal and private windows.

Chrome/Edge/Chromium show me the full error message, Firefox does not, as you can see in the images. I prefer Firefox's developer tools to Chrome's, but this destroys my productivity as I have to stop, switch browsers, copy/paste the URL, go back...and so on. I'd rather not switch back to Chrome if I don't have to.

Is there a setting in Firefox that will let me see the server's information?

Asked by william100 1 month ago

Last reply by cor-el 1 month ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 3 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox 131 Sidebar setting no longer persistent

Uh - there's no topic for bugs... need one of those. Seems that somewhere along the line Sidebar setting no longer persistent. The problem is that after I use the side… (read more)

Uh - there's no topic for bugs... need one of those.

Seems that somewhere along the line Sidebar setting no longer persistent. The problem is that after I use the sidebar to view history, dismiss it when finished and then close FF the setting that the sidebar should show history when it is opened is not retained by FF. So the next time FF is opened, the sidebar is not showing. When the sidebar is opened, it shows bookmarks rather than history.

This needs fixed. And while you at it make a configuration key for it in the about:config page. Seems simple enough. Ya know back when I started with all this PC crap in the 1980's things worked. Now, not so much. To much man-bun, java jockey pitiful python pirate for me.

Sad to see how convoluted this all got. All because no one can write good, low level code. Really sad.

Asked by ajawamnet 2 months ago

Last reply by cor-el 2 months ago

MozillaUpdate does not clean up BitsTransfer

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, … (read more)

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, saying "A new BITS job could not be created." When I run the Get-BitTransfer command, I see the queue is filled with MozillaUpdate transfers. I have to execute "Get-BitsTransfer | Remove-BitsTransfer" to clear them out.

I can't find anything on the web to stop this, or even acknowledge it is happening to others.

Asked by jim.seymour 2 months ago

Freeze Ups While Scrolling

I have tried everything I know of to fix my Firefox browser from freezing up while scrolling down a web page, and nothing works, does Firefox plan a fix for this problem.… (read more)

I have tried everything I know of to fix my Firefox browser from freezing up while scrolling down a web page, and nothing works, does Firefox plan a fix for this problem. I have a fairly new Dell computer with windows 11 pro and every time I load a website and try to scroll down the page using the wheel on my Logitech mouse I get freeze ups, for a few seconds, then it will scroll again for a little while then it freezes up again.

I tried to disable smooth scrolling, did not fix it, I tried to disable auto-scroll, did not fix it. Nothing will fix it, every time I try to scroll down a website it freezes up.

Does anyone have a fix for this.

Asked by oreillyspins 1 month ago

moving tabs to bottom, directly above the taskbar....looking for a userchrome.css or extension

hello, running win11, ff128. the tabs are currently located at the top of the window, just above the address bar. how can the tab bar be relocated to the bottom of the… (read more)

hello, running win11, ff128. the tabs are currently located at the top of the window, just above the address bar.

how can the tab bar be relocated to the bottom of the screen / window directly above the taskbar?

a long time ago there was an extension "tabmixplus" that gave the option of locating the tabs anywhere, but firefox updates broke it. i then found a userchrome script that performed the desired action, but ff updates broke it.

advice? solution? userchrome script? extension? thanks

Asked by ff2by222 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

When I click on edit in WordPress to edit a post on my website, all I get is

When I click on edit in WordPress to edit a post on my website, all I get is a white page. It works fine on Chrome, thank God, so I can keep it going. It worked fine 2 … (read more)

When I click on edit in WordPress to edit a post on my website, all I get is a white page. It works fine on Chrome, thank God, so I can keep it going. It worked fine 2 weeks ago.

Asked by Day Boswell 2 weeks ago

Bank Bill Pay not working after v131.0.3 install

I was very excited to see in the 131.0.3 release notes that it fixed a problem with bill pay. I've been unable to use bill pay at my small local bank since v131. My ban… (read more)

I was very excited to see in the 131.0.3 release notes that it fixed a problem with bill pay. I've been unable to use bill pay at my small local bank since v131. My bank was unable to help me and I couldn't get bill pay to work with v131 even after opening everything up as much as I knew how (cookies, trackers, etc.).


Sadly, v 131.0.3 still has the same behavior of blocking bill pay with a very similar message to the BOA message posted earlier.

My local bank uses a site named: web13.secureinternetbanking.com and in the past, I also needed to exempt cookies from sites named: cwsb40.checkfreeweb.com and cw411.checkfreeweb.com. I've also added these sites to the exceptions list for enhanced tracking without effect.

I found a thread on Mozilla Connect from ipv6_fan that seemed to indicate a solution.

Based on that thread, I checked the following parameters:

The value of network.cookie.cookieBehavior.optInPartitioning is false.

The value of network.cookie.CHIPS.enabled is true.

When I set network.cookie.CHIPS.enabled to false, my billpay popped up as usual.

This seems to indicate (to a novice like me) that there are still issues in 131.0.3 with partitioned cookies.

To make this point, yesterday I spent probably an hour and a 1/2 trying to get to another bank account on Barclays working again because they just "upgraded their web experience". I think I was able to get all the new URLs identified for my exception list for cookies, but blocking cross tracking also creates havoc and I had to turn it off to get the bank site to work. I tried to add sites to the exception list for cross tracking, but firefox still showed it was blocking trackers even though I had added it to the exception list - so I gave up after all that time.

I appreciate the additional security being built into Firefox, but it seems to not play well with banks who seem to be on their own path for increasing security. These two paths don't seem to be converging.

I hope this doesn't sound ungrateful. Thanks for working on this.

Asked by MI ClassB 1 month ago

Last reply by MI ClassB 1 month ago

Password box

Hello, whenever I try to type into a text box the "manage passwords box" appears, which is fine with me, but with this website...there is a drop down menu, which then mak… (read more)

Hello, whenever I try to type into a text box the "manage passwords box" appears, which is fine with me, but with this website...there is a drop down menu, which then makes the password box completely cover it, and I've been trying to find a work around, but nothing work, I want to save my passwords, the feature is great, the password box is fine with me in other websites, is there like a button to press to remove the password autofill box when I don't need it, or simply just remove the autofill suggestions, because the fact it keeps covering the drop down menu is becoming annoying.

Asked by randominternetperson17 3 months ago

Last reply by randominternetperson17 3 months ago

Downloading files

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed… (read more)

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

Asked by marcelnbp 3 months ago

Last reply by marcelnbp 3 months ago

FF and icloud mail

On 9/29/2024 my sign in to icloud to use mail worked fine. Monday 9/30/2024 the mail loaded but didn't work correctly. Prior to Monday, I could right click and select a d… (read more)

On 9/29/2024 my sign in to icloud to use mail worked fine. Monday 9/30/2024 the mail loaded but didn't work correctly. Prior to Monday, I could right click and select a delete, move, or whatever. I could open the email and the options were available just above the mail. If I use other browsers, edge, chrome, opera, etc it works great. It doesn't with FF(my preferred browser) I do not think this is an Apple issue. I've uninstalled and reinstalled icloud and reinstalled FF. Didn't uninstall it and lose all my data. I've added icloud.com to allowed list. Still doesn't work. I need help.

Asked by mslater522 2 months ago

Years long Amazon.com connection problem

Very frustrating with many websites especially Amazon hanging and freezing on Firefox, this happens in Windows 10 across multiple computers, this issue doesn't happen on … (read more)

Very frustrating with many websites especially Amazon hanging and freezing on Firefox, this happens in Windows 10 across multiple computers, this issue doesn't happen on Chrome or Safari. Ad blocking has been turned off, hardware acceleration disabled, and multiple times complete reinstalls have been performed of Windows 10. For instance on Amazon, these websites seem to hang when loading, either freezing the browser with no mouse input allowed or loading broken images:

unagi-na.amazon.com unagi.amazon.com m-media.amazon.com images-na.ssl-images.amazon.com fls-na.amazon.com

I've had to use Chrome on these multiple computers when ordering from Amazon, any insight would be appreciated.

Asked by chinon1919 1 month ago

Autofill address

"Save and fill addresses" box is NOT checked but Mozilla still asking if I'd like to save addresses. How to make it stop asking?

Asked by forestwalivet 2 months ago

Facebook Like

Facebook when I go to "Like " an entry if any others have liked it when I hover it shows a dropdown of their names but makes it unable to click the like button (or the ot… (read more)

Facebook when I go to "Like " an entry if any others have liked it when I hover it shows a dropdown of their names but makes it unable to click the like button (or the others reply buttons). This same behavior does not occur when using Edge which makes me believe it is a FireFox specific issue. I do not use Chrome. Thanks for taking a look.

Asked by Gary 2 months ago

After recent updates nag to "use Firefox to open mail.google.com every time you click a link that opens your email"

Don't recall when the change actually took place, but now on the Gmail page the following pop-up always appears "use firefox to open mail.google.com every time you click … (read more)

Don't recall when the change actually took place, but now on the Gmail page the following pop-up always appears "use firefox to open mail.google.com every time you click a link that opens your email?"

The pop-up that appears is the same as in https://www.reddit.com/r/firefox/comments/1g09q1h/how_to_disable_popup_on_gmail_use_firefox_to_open/

Do note that I'm also using thunderbird and it is installed as the default mail handler in windows.

I've also changed network.protocol-handler.external.mailto to false in the firefox settings. It has not solved the issue, the question re-appears at every firefox startup.

Asked by Michail Pappas 2 weeks ago

Linux mint 22 cinnamon constant crashes

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/repor… (read more)

Asked by kk255178 1 month ago

Last reply by jonzn4SUSE 1 month ago

no sound on any browser other then microsoft edge

I reinstalled windows 10 and this is my second laptop that microsoft seems to have locked the sound use on any other browser than microsoft edge, sound works perfectly on… (read more)

I reinstalled windows 10 and this is my second laptop that microsoft seems to have locked the sound use on any other browser than microsoft edge, sound works perfectly on microsoft edge but will not work on any other browser, has anybody else had this issue, i have contacted Mozilla before but nobody answers. thankyou

Asked by Nathan Atlantis 2 months ago

Last reply by Nathan Atlantis 2 months ago

Internet Cache

In my Settings within Firefox,I have Clicked CLEAR ALL INTERNET CACHE on exiting Firfox BUT when I open CCleaner & Run it,It shows that no internet Cache is cleared a… (read more)

In my Settings within Firefox,I have Clicked CLEAR ALL INTERNET CACHE on exiting Firfox BUT when I open CCleaner & Run it,It shows that no internet Cache is cleared after exiting Firefox WHY WHY

Asked by smithassoc 2 months ago

Document Expired Mac Sequoia

Since updating to Sequoia on my Mac Mini, I have been getting thr folloeing error: Document Expired This document is no longer available. The requested document is not… (read more)

Since updating to Sequoia on my Mac Mini, I have been getting thr folloeing error: Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

I do not get it on my MacBook with Sonoma. Please advise,

Thanks, Frank

Asked by fp6 3 weeks ago

Last reply by fp6 3 weeks ago