Showing questions tagged: اعرض كل الأسئلة

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 1 month ago

Last reply by ddelavie 2 days ago

How to disable the giant "Search with DuckDuckGo" banner that appears on typing "d" in the URL bar?

Firefox 91 See screenshot. I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this sear… (read more)

Firefox 91

See screenshot.

I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this search engine up myself! I don't need a tutorial.

How can I disable this misfeature?

Thanks, Alex

Asked by Alex 4 weeks ago

Last reply by cor-el 2 days ago

Browser randomly displays characters from a different language

After the latest MacOS update (Monterey) when my laptop started back up I saw everything in Firefox in a different language. This didn't happen in Chrome or Safari. Not… (read more)

After the latest MacOS update (Monterey) when my laptop started back up I saw everything in Firefox in a different language. This didn't happen in Chrome or Safari. Not it seems to happen if I can't connect to wifi and then reconnect. It's always on an error page and *sometimes* on other pages too (like the login to this forum just now).

I've tried:

  • Reinstalling Firefox
  • Clearing all of my cache and browsing history
  • Using the Firefox repair tool

Nothing seems to help and Apple support just says its a Firefox issue. Any help would be greatly appreciated!

(for what ever reason I can't upload images to this question so here are two examples):

https://ibb.co/6nsypzn https://ibb.co/bB2vLXD

Asked by Eric Niemi 1 week ago

Last reply by cor-el 2 days ago

FVD Speed Dial Disabled without warning

I am furious that this add-on has been summarily disabled. So much so that I'm thinking of going back to Safari. I have been using Speed Dial for years without any concer… (read more)

I am furious that this add-on has been summarily disabled. So much so that I'm thinking of going back to Safari. I have been using Speed Dial for years without any concerns whatsoever. Please reinstate support for this extension or I'm off!

Asked by Chris 2 days ago

Last reply by Seburo 2 days ago

Can't save/download or upload files

All of a sudden Firefox has ceased to react when I'm trying to download a file/save a page. When I click Cmd+S or File → Save page as…, nothing happens. When I try to ope… (read more)

All of a sudden Firefox has ceased to react when I'm trying to download a file/save a page. When I click Cmd+S or File → Save page as…, nothing happens. When I try to open an upload dialogue, a solid gray window appears, and that's it. Uploading files through drag&drop interface works fine.

The problem seemingly appeared after migrating from a Mac Mini to a Macbook Air (both M1). I've already tried to restart the laptop and refresh Firefox — to no avail.

Is there anything else I could try to do?

Asked by shlema 3 days ago

Last reply by FredMcD 2 days ago

  • حُلّت

Firefox freezing up and have to close all tabs out!

1. When I go into multiple tabs (maybe 3 or 4 at a time) it all of a sudden freezes and I cannot get into any of the tabs anymore nor close/X them out. I end up having … (read more)

1. When I go into multiple tabs (maybe 3 or 4 at a time) it all of a sudden freezes and I cannot get into any of the tabs anymore nor close/X them out. I end up having to force quit and close out all tabs I was using.

2. It is also giving me a page that I use everyday not upload all the way which has never happened to me before. I attached a photo of what that page looks like.

Asked by stein6565 3 days ago

Answered by FredMcD 3 days ago

Disabling FVD Speed Dial without warning

I am furious that you disabled FVD Speed Dial without any kind of warning. I would have appreciated being given time to export by dials before losing them. Now, I'm s… (read more)

I am furious that you disabled FVD Speed Dial without any kind of warning. I would have appreciated being given time to export by dials before losing them. Now, I'm screwed. WTF made you think this was a good idea?

I have been using Firefox for 20 years, except for a hiatus to Chrome when Firefox got too bloated. I've stuck with you recently even though I occasionally run into compatibility issues. I want to support you, but this may be the last straw. The plug in still works in other browsers. I may not come back if I leave again.

Please advise if there is a way to override the add-on being disabled at least long enough to export my dials.

- Joe

Asked by joebaglio 3 days ago

Last reply by daisysmom12 2 days ago

Instagram will not load using Firefox

With the latest Firefox 94.0.2, Instagram will not load. All I get is the Instagram camera graphic in the middle of the screen and nothing else on the screen. I've tried … (read more)

With the latest Firefox 94.0.2, Instagram will not load. All I get is the Instagram camera graphic in the middle of the screen and nothing else on the screen. I've tried refresh and I've cleared Instagram cookies. This has not helped. FYI - I have NO PROBLEM getting to my Instagram account using Safari browser from Apple!

Asked by retpgmr 2 days ago

Last reply by FredMcD 2 days ago

  • Locked

apparently FVD speed dial was blocked by mozilla today. My saved dials need to be recovered somehow.

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need. Can anyone help me restore the dials or somehow tran… (read more)

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need.

Can anyone help me restore the dials or somehow transfer them so that I can find them again?


Thanks david

Asked by davidr9 3 days ago

Last reply by Seburo 2 days ago

confirmation emails

When I try to update my password for Kijiji, I do not receive a confirmation email from Kijiji... Why? When I tried to register to: https://discord.com/channels/410479088… (read more)

When I try to update my password for Kijiji, I do not receive a confirmation email from Kijiji... Why?

When I tried to register to: https://discord.com/channels/410479088562864128/410479088562864130, I do not get a confirmation email from the Game Developer. Why?

Asked by BIZnetworx Inc. 3 days ago

Last reply by FredMcD 3 days ago

  • Locked

Speed dials dissapeared today.

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not … (read more)

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not home when speed dial disappeared. I dont understand computers very well, I have mac OS 11.2.3. I don't know whether firefox was updated without my knowledge today. I have time machine and regular backups.

Asked by davidr9 3 days ago

Last reply by Seburo 3 days ago

Firefox Nightly triggering out of application memory messages

On a daily basis I am getting a popup that asks me to force quit applications since the system has run out of memory. In the list of apps, Firefox Nightly is always usin… (read more)

On a daily basis I am getting a popup that asks me to force quit applications since the system has run out of memory. In the list of apps, Firefox Nightly is always using 100GB+ of memory. I restart Firefox and then get the same message the next day.

Asked by matthew.martin 1 week ago

Last reply by FredMcD 3 days ago

Someone else's name is showing up as a saved login user name on Twitter.com - Firefox only

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using m… (read more)

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Asked by keith83 3 days ago

Last reply by keith83 3 days ago

  • حُلّت

Incorrect layout in normal mode, correct in private browsing

I'm using Firefox 94.0.1 on MacOS 12.0.1. When I visit www.tangerine.ca I see a screen that looks similar to a mobile device layout (attached). Not exactly the same, bu… (read more)

I'm using Firefox 94.0.1 on MacOS 12.0.1. When I visit www.tangerine.ca I see a screen that looks similar to a mobile device layout (attached). Not exactly the same, but containing elements such as the hamburger menu and others that don't normally appear on this page.

When I visit the same site on the same computer using the same browser in private viewing mode it displays correctly. It also displays correctly on other computers and using other browsers. The problem is isolated to Firefox in normal mode on one specific computer.

I've deleted all cookies and cleared the cache entries for the site but the problem persists.

Note that "Responsive Design Mode" is off.

Any ideas what is being cached/used to cause this? There must be one more piece of information that I need to find and remove.

Asked by fun.tr6 3 days ago

Answered by fun.tr6 3 days ago

  • حُلّت

Home Page Icon Diasappears!

The Home page icon only appears in the tool bar of the page I've designated as the Home Page. As soon as I click a link on that page, the icon disappears. The only way I … (read more)

The Home page icon only appears in the tool bar of the page I've designated as the Home Page. As soon as I click a link on that page, the icon disappears. The only way I can get the home page back is the create a new tab/window. Earlier versions of Firefox on other machines in the house don't have this problem. Not acceptable.

Asked by wbps 4 days ago

Answered by ARMAN KHAN 4 days ago