منتدى دعم ”Firefox“

I have not updated firefox in a while, but recently got an error on netflix that my browser was no longer compatible and to update

So I updated to the latest version of firefox - 122.01 (64-bit) but now I have a new problem. I cannot watch anything on netflix or hulu (though I can on max for some reason).

Each time I try to play anything on netflix I get a white screen on firefox and it automatically takes me back to the sign in page of netflix. Each time I try to play anything on hulu it plays BUT I cannot see the video. I can hear it but the actual video isn't shown, the controls are there but I can only see the the menu/other things to watch of hulu (picture attached) though I can't actually click on any of the other shows

I do not have this problem on chrome but firefox is my main browser, can i get any assitance Things I have already tried: I completely cleared my history & cache after signing out of everything (did this twice). Turned off computer, signed back in but still have this issue

I have the same problem https://support.mozilla.org/en-US/questions/1421734 it's not a pdf. If I want to print a shipping label from eBay using Firefox nothing happens if I try to make it bigger. I can make it smaller but it is too small to begin with. If I use Brave or Edge (using the same printer) it works I can adjust it and make it bigger up to 200 %. I have already reset the printer options in Firefox and tried when disabling all add-ons.

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

I just installed FireFox but keep getting Chrome browser. How do I set FireFox as my default browser? My bookmark tab icons keep changing - how to change them back permanently ?

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I decided to have a hot key combination to enter in order to obtain my desired options. For example, I want to allow new windows to open normally, I want to choose where files are saved, and I want to turn off Firefox's recommendations. The underlined hotkeys are, respectively, ALT+W, ALT+A, and ALT+R ALT+F. So rather than a bunch of scrolling and clicking, I could just type ALT+WARF, and get the options I want quickly.

However, pressing the hotkeys while in the settings does not seem to do anything. In particular, pressing ALT+WARF only succeeds in pressing the ALT+F, which opens the File menu. Pressing these keys without an ALT key sends them automatically to the search bar -- which is also not what I want. Pressing ALT+SHIFT focuses in on the checkbox -- but does not press it. For example, ALT+SHIFT+W focuses on the checkbox, but I still have to click SPACE after it to press it.

Is this a bug? If not, how can I make the underlined keys press the respective checkboxes?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?

Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

When the system theme (light/dark) is switched globally, Firefox recognizes this and also switches its theme automatically (if configured appropriately). This should also retheme addons opened in the sidebar (Tab Stash or Sidebery for instance), and it does so under certain conditions, namely if either a) no sidebar was opened when starting Firefox and the addon sidebar window is opened directly, or b) the sidebar was opened with start of Firefox. Unfortunately, no retheming of the addon window occurs when some other Firefox sidebar (such as bookmarks or history) was opened after Firefox start and before system theme switch. In that case, the addon window (which is opened as the system theme is switched) does not retheme. This can be mitigated by either restarting Firefox or by opening a Firefox sidebar such as bookmarks or history, and switching back to the addon window.

So to reproduce this behaviour:

1. Open Firefox and some sidebar addon directly (such as Tab Stash in my case, with Ctrl-Alt-S)
2. Switch system theme globally (I do this with Night Theme Switcher in GNOME)
3. Observe that Firefox correctly redraws the addon window
4. Open bookmarks (Ctrl-B) or history (Ctrl-H)
5. Reopen the addon window
6. Switch system theme globally again
7. Observe that Firefox does not correctly redraw the addon window
8. Open bookmarks (Ctrl-B) or history (Ctrl-H) again
9. Reopen the addon window
10. Observe that Firefox redrew the addon window

This has already been reported to the addon developer, who stated that it might be a bug in Firefox, since his addon only tells Firefox which colors to use in which mode.

System details:

• OS Version: Linux 6.7.4-arch1-1
• Browser Version: Firefox 122.0.1
• Desktop environment: GNOME

Hi,

As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I've even tried deleting cookies, cache, site data and so on, to no avail. I've also tried a clean terminal with no extensions installed and i have the same issue. Other browsers do not have this issue on the exact same form. I am at a loss, any assistance would be appreciated.

Hello, I'm using a document management system (SeedDMS for those who know) through Firefox 122.0.1 (64-bit, canonical 1.0, downloaded from packages.ubuntu.com for focal, running on Debian Bookworm, kernel 6.1.0-17-amd64/Debian 6.1.69-1 x86_64, X.Org X Server 1.21.1.7, KDE Plasma 5.27.5, KDE Framework 5.103.0, QT 5.15.8, i7-5820K, GeForce GTX 1070).

Within this document management system pdf.js (v4.0.379) is being used to preview/view PDF Documents. After starting Firefox the PDF view inside the DMS works fine until I suspend (to memory) and resume my machine. Regular HTML-content looks fine but the resumed DMS session shows only blank (all white) Pages inside the PDF view. Changing to a different PDF file doesn't help. The number and size of these pages is presented correctly. I can even select and copy (invisible) text from these blank PDF pages. The problem applies to all PDFs, whether they're single or multi paged, have images inside them (like with PDFs from a scanner) or not, etc. Reloading the page/closing reopening the affected browser window doesn't help, i.e. the problem persists.

I recently found out, that this also applies to PDF files directly opened inside Firefox (which also seems to use pdf.js as a PDF viewer), that is, this is not related to a specific site like my DMS.

The problem always persists until I kill Firefox and start it over.

Pdf.js seems to use a canvas inside a div (see screenshots attached) to draw the visual PDF content and another div to make the text layer selectable/searchable etc. I don't know what's happening to canvases on a system suspend/resume cycle in Firefox on Linux, but I suspect that's where the problem originates from.

This problem already affected older versions of Firefox and pdf.js.

Please let me know, if you need further information from my side to investigate that issue.

Thanks a lot!

Hi,

What is the area above toolbox called (Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help) and how do I change color on just that?

Thank You, Leslie

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can call from microsoft edge web browser for example. Is this some kind of bug with mozilla? Anyone have experienced this too?

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command.

When I do this is Chromium, it's like I'm moving the website with my fingers. Similar to how it would be on a touch screen. In other browsers, the scrolling is not discrete, but continuous.

I love firefox, but this is driving me mad when I'm browsing. Is there any fix for this?

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is playing in mozilla in picture in picture mode with the Always on top option enabled. How to fix it? (Ubuntu 22.04)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Hi. I'm trying to transfer Firefox bookmarks from a hard drive pulled from a now dead iMac (was IOS 10.13.4 + Firefox 116.6.0) to a MacBookPro laptop running BigSur (11.6.8) and Firefox 122.0.1. I have the iMac HDD plugged into a hot swap docking station. A search for places.sqlite on the old HD turns up nothing.

I have found answers for drilling down into Windows to find the appropriate files to transfer, but not for Mac. I didn't know Firefox Sync existed until now, and I don't know where to look for a profile on the hard drive. Suggestions?

Edit:

Ok, this is going to be a bigger problem that I thought. The laptop is my wife's old university-owned mac, and there's a whole "admin" layer of hidden and mixed-up folders. I need to go see the admins for help.

Thanks a lot anyway, though. I did learn a lot in the process :)

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps:

Reset your password with your account recovery key

If you forgot your password and need to reset it, follow these steps.

   Click the Forgot your password? link on the sign-in page.
   Check your email and click the password reset link in it.
   Enter your account recovery key.
   Create a new password.
   Create a new account recovery key. 

Now, my recovery key became my new password and my account is blank. Great. Have a good time!

Currently, there appears to be only one option to tell Firefox to open a given site in a specific container; that is, from the URL bar, to the right.

Would it make sense to have this configuration option presented in "edit bookmark" and/or in a right-click pulldown menu "Always open in this container"?