Audio not working on Firefox, works on every other Windows program

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for au… (read more)

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for audio, it works for other apps, but not on Firefox browser. Can someone offer some possible reasons for that and, even better, as solution?

Asked by mantikor777 1 week ago

Last reply by jonzn4SUSE 1 week ago

Still can't access my bank

Asking again. Support won't help. Volunteers won't help. IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK???????????????????? PC, Windows 10, Firefox use… (read more)

Asking again. Support won't help. Volunteers won't help.

IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK????????????????????

PC, Windows 10, Firefox user/advocate/supporter since it was Netscape Navigator.

Anyone?

Asked by amyh2 1 week ago

Last reply by cor-el 1 week ago

Get UAC popup requiring permission to update

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar… (read more)

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar. Today suddenly required it. I am administrator in windows 10, and have automatic updates enabled as always. I am using 125.0.3 (64-bit) version. This could be a bug or a virus? i am worried that could have given permission to a virus to install something else when i pressed the firefox icon.

Asked by YoPispo 2 weeks ago

Last reply by zeroknight 2 weeks ago

Sound icon on taskbar does not open when Firefox is open.

Hello, I have the fallowing issue with Firefox and the sound icon on taskbar in Windows 10 22h2, when Firefox is open and I click on the sound icon on the taskbar in Wind… (read more)

Hello, I have the fallowing issue with Firefox and the sound icon on taskbar in Windows 10 22h2, when Firefox is open and I click on the sound icon on the taskbar in Windows 10 22h2 the sound icon does not open, when Firefox is closed the issue is gone.

Any help to fix this issue would be great.

Thanks

Matthew

Asked by Matthew Few 1 week ago

Last reply by jonzn4SUSE 1 week ago

Firefox won't open any pages or links.

I've followed all the recommendations. Problem still happens in troubleshooting mode as well. Doesn't allow sign in either. Have reloaded all C++, uninstalled, reinstalle… (read more)

I've followed all the recommendations. Problem still happens in troubleshooting mode as well. Doesn't allow sign in either. Have reloaded all C++, uninstalled, reinstalled, restarted. No links or pages will open.

Asked by andy.taylor.moore 1 week ago

Last reply by jonzn4SUSE 1 week ago

Mozilla Firefox

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on… (read more)

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on my dashboard at all. I had to pull it from my launchpad app. Please help my... I'm desperate !! Kenneth Mee (medic1464@aol.com)

Asked by medic1464 1 week ago

Last reply by jonzn4SUSE 1 week ago

Update failures

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on s… (read more)

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

Asked by tlkincaid 1 week ago

Last reply by James 1 week ago

eBay pages won’t load and keeps redirecting to home page

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can… (read more)

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

Asked by shaunmarieschaffer 1 week ago

Last reply by jonzn4SUSE 1 week ago

Recaptcha. Are you goping to let is work again or must I go to Chrome?

I use RECAPTCHA to validate my access to a number of websites. Still works fine if I use Google Chrome. Firefox has shut off access to this App. Why? I have tried using t… (read more)

I use RECAPTCHA to validate my access to a number of websites. Still works fine if I use Google Chrome. Firefox has shut off access to this App. Why? I have tried using the Proxy option, I have tried not using the Proxy Option. Nothing seems to work. Are you planning on addressing this issue or must I go to another browser to do what Firefox USED TO ALLOW ME TO DO?

Was this breakage planned or did you screw up and do inadequate testing?

Asked by Phredd 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

I want to have an automated task that sorts the incoming mail to separate folders

I want to have an automated task that sorts the incoming mail to separate folders. I have done this easily in Outlook, but Firefox's Thunderbird is different and I haven'… (read more)

I want to have an automated task that sorts the incoming mail to separate folders. I have done this easily in Outlook, but Firefox's Thunderbird is different and I haven't figured it out. Any help would be greatly appreciated.

George

Asked by George 1 week ago

Last reply by jonzn4SUSE 1 week ago

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem. I realized search in my hotmail account was not working maybe… (read more)

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

Asked by allisonline 1 week ago

Last reply by jonzn4SUSE 1 week ago

Extremely High Ram Usage

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so… (read more)

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so much memory up and really slowing my machine down on the internet also. Tell me how to fix otherwise I will have to switch to a different web browser. I realy love firefox and have been using since It was released. I really Don't want to switch Browers but this is to much any more. It has become much worse than a Year ago. I do Not have any addons or extension installed now, I don't use them enough to install. Thank you for your help in this BIG HOG memory problem.

Asked by customhitcher 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Availability for Ubuntu ARM64 via Orange Pi 5+

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and … (read more)

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and access Firefox on my Orange Pi 5 Plus?

Asked by Caleb 1 week ago

Last reply by jonzn4SUSE 1 week ago

Trojan in Firefox

Microsoft Security Essentials detect multiples times Trojan in Firefox setup. By Uninstalling and reinstalling, the issue was not resolved. Refer screenshots - https://p… (read more)

Microsoft Security Essentials detect multiples times Trojan in Firefox setup. By Uninstalling and reinstalling, the issue was not resolved.

Refer screenshots - https://prnt.sc/Ws33iJcTrTf4 and https://prnt.sc/qGtwazGiX9ft

Category: Trojan

Description: This program is dangerous and executes commands from an attacker.

Recommended action: Remove this software immediately.

Items: containerfile:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51 file:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51->(GZip)

Asked by SYSCOM INDIA 1 week ago

Last reply by James 1 week ago

can't open messages.google.com

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an err… (read more)

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an error message, it just won't open the page.

Asked by Jeff 1 week ago

Last reply by jonzn4SUSE 1 week ago

Master Password not being accepted

Hello, My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my password… (read more)

Hello,

My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my passwords, but somehow mistyped the Master Password I was trying to set up. Now I have no idea what it is and need to reset it.

Thank you,

Asked by Flynx 1 day ago

Last reply by cor-el 1 day ago