Showing questions tagged: اعرض كل الأسئلة

Controlling the "New Tab" default

The way New Tab works seems to have changed: The options are now "Firefox Home" or "blank page." Google is my home page and I want it to keep it as the New Tab default to… (read more)

The way New Tab works seems to have changed: The options are now "Firefox Home" or "blank page." Google is my home page and I want it to keep it as the New Tab default too. I've been looking on all the Mozilla help topics related to this, and they don't make sense to me. Please tell me how to do this. Thank you.

Asked by Alan Sanstad 7 hours ago

Last reply by cor-el 29 minutes ago

Website opens for a moment then goes blank

I open a website (opentable.com) and it opens momentarily then the screen goes blank white. I can open the site using microsoft edge. Something has changed as this prev… (read more)

I open a website (opentable.com) and it opens momentarily then the screen goes blank white. I can open the site using microsoft edge.

Something has changed as this previously was not a problem

Asked by roldenkamp 1 hour ago

Last reply by cor-el 32 minutes ago

Firefox browser

Since Firefox updated? a week ago we have lost our browser and can not install a new setup. The cursor freezes before we can finish the new install. Any ideas for what … (read more)

Since Firefox updated? a week ago we have lost our browser and can not install a new setup. The cursor freezes before we can finish the new install. Any ideas for what to do? We did like Firefox before they fixed? it and we lost use. Thank You.

Asked by debiggar 3 hours ago

Last reply by cor-el 35 minutes ago

my Outlook email is shut down. says I need to actvate java scripting to update. I don't know how! I am 71YRS old

I need help!!! To update my microsoft outlook email said that I must activate java scripting to update my email. I am 71 years old and this would be much easier with a p… (read more)

I need help!!! To update my microsoft outlook email said that I must activate java scripting to update my email. I am 71 years old and this would be much easier with a phone call. [removed phone# from support forum]. thank you, Mike Paley

Asked by mikepa1 3 hours ago

Last reply by cor-el 2 hours ago

Website not working correctly

As of a few days ago my login to my bank's website is not working. I can login, but the main page which should display accounts, etc. only displays the top half of the si… (read more)

As of a few days ago my login to my bank's website is not working. I can login, but the main page which should display accounts, etc. only displays the top half of the site, but not the lower half that should display the account information. I tried chrome, and that works fine. But I was wondering why FireFox is not displaying the website. I've been in contact with my bank and their I.T. department. And they claim there have been no changes or glitches, and their website should work with all majore browsers, including F.F. I do have a password manager, but I disabled that for the bank website. I've cleared cache numerous times. Rebooted, etc. I know there was a Microsoft Windows update a few days ago. In fact they sent 2 updates almost back to back. Which is unusual. I understand there have been cyber attacks recently. Don't know if that's related. Any ideas on how to get F.F. working on my bank's website? Thanks

Asked by Robert 8 hours ago

Last reply by cor-el 2 hours ago

Google Search bar is too small. How do I widen it?

I had to Restart/Refresh Firefox because I lost my dropdown menus and then the Google Search bar in the right-hand corner disappeared. Somehow I got it to reappear but it… (read more)

I had to Restart/Refresh Firefox because I lost my dropdown menus and then the Google Search bar in the right-hand corner disappeared. Somehow I got it to reappear but it's too small. I followed steps in several different posts and can't get Google Search Bar to widen. 1. I placed the mouse pointer between the search bar and the address bar and nothing happened. 2. The following didn't work for me because I can't find the “Use Small Icons” box: "Click the “View” tab on the program menu and choose “Toolbars.” Select “Customize” from the fly-out menu and a “Customize” toolbar screen loads. Deselect the “Use Small Icons” box and click “Done” to enlarge the icons on the Firefox toolbar." I attached a screenshot of what FF Browser looks like.

Asked by grov10 3 hours ago

Last reply by cor-el 2 hours ago

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (read more)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 5 days ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

trouble installing firefox on my computer

Hi jscher2000, I want to thank you for your advice concerning a problem I had downloading Firefox to my Windows 10 laptop. I tried to follow your advice but was not succe… (read more)

Hi jscher2000, I want to thank you for your advice concerning a problem I had downloading Firefox to my Windows 10 laptop. I tried to follow your advice but was not successful. In the end, I googled "what if Firefox doesn't install". It took me to a website, https://www.makeuseof.com/fix-firefox-not-installing-windows , which took me to an article entitled "8 Fixes to Try if Firefox Won't Install on Windows". I tried #1 and #2 without success. #3, Temporarily Disable Your Antivirus Software, worked. Firefox is up and running. Feel free to share this with anyone who has a similar problem. No guarantee that it will work, but its worth a try. Again, thank you. drzee1946

Asked by dr-z 1 day ago

Last reply by Terasacucarti 9 hours ago

Can't disable number input arrows in forms

Hi, As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I'v… (read more)

Hi,

As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I've even tried deleting cookies, cache, site data and so on, to no avail. I've also tried a clean terminal with no extensions installed and i have the same issue. Other browsers do not have this issue on the exact same form. I am at a loss, any assistance would be appreciated.

Asked by MrTweaks 1 week ago

Last reply by TyDraniu 10 hours ago

Shortcuts Websites from bookmarks or history

Good Evening. I can't enable or manage shortcuts on the home page. I put a link in the boxes and it doesn't keep it, it doesn't save it. Shortcuts Websites from bookmar… (read more)

Good Evening. I can't enable or manage shortcuts on the home page. I put a link in the boxes and it doesn't keep it, it doesn't save it.

Shortcuts

Websites from bookmarks or history

Thanks

Har

Asked by Ψήγματα Ορθοδοξίας 3 days ago

Last reply by zeroknight 11 hours ago

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (read more)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 5 days ago

Last reply by jonzn4SUSE 11 hours ago

Firefox won't play videos

Whenever I try to play videos on Firefox, the elements don't load right and no video will begin. On Youtube, this is usually either a blank page with no video element, o… (read more)

Whenever I try to play videos on Firefox, the elements don't load right and no video will begin. On Youtube, this is usually either a blank page with no video element, or I get an error stating that the video can't be played. On Twitch, I get the streamer's default 'not streaming' message, even if they are live, and VODs don't work. I have several extensions to protect privacy and block ads, but even if they are all turned off I still have this problem. I've also tried turning my VPN off and on, and setting it to various different locations. Nothing works. I can watch videos on another browser without issue. My extensions: Facebook Container Privacy Badger Flash Block Plus SponsorBlock Bypass Paywalls Outline AdNauseum

Asked by cassidy.radtke 1 day ago

Last reply by zeroknight 15 hours ago

Search engines

You have made it IMPOSSIBLE to remove the GOOGLE search engine, by graying out the "Remove" button when the "GOOGLE" search engine is highlighted in the "Search Shortcuts… (read more)

You have made it IMPOSSIBLE to remove the GOOGLE search engine, by graying out the "Remove" button when the "GOOGLE" search engine is highlighted in the "Search Shortcuts" of the "Search" page of "Settings"!!! THIS IS UNACCEPTABLE!!!!!!!!!!!! IF YOU REFUSE TO FIX THIS, THEN TELL ME HOW TO INSTALL LAST YEAR'S EDITION OF FIREFOX!!!!!

Asked by TeNderLoin 23 hours ago

Last reply by zeroknight 17 hours ago

Facebook News Feed on my laptop

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed … (read more)

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Asked by phambel 2 days ago

Last reply by zeroknight 17 hours ago

No browser history or bookmark found

Hi, i had a problem with my computer that required me to reinstall windows. Now i downloaded firefox after installing the new windows and logged in my account but no hist… (read more)

Hi, i had a problem with my computer that required me to reinstall windows. Now i downloaded firefox after installing the new windows and logged in my account but no history or bookmarks found.

Recent log in problems

Since a couple of days, it is not possible to log in to some bank websites, like nordea.se and seb.se. It is still possible with, for instance, Google Chrome, Microsoft E… (read more)

Since a couple of days, it is not possible to log in to some bank websites, like nordea.se and seb.se. It is still possible with, for instance, Google Chrome, Microsoft Edge or AVG Secure Browser.

Asked by Ulf Hjelmqvist 1 day ago

Last reply by cor-el 1 day ago