playing video on YouTube is always SLOW TO LOAD THE PAGE

Hi, I am having in issue with YOUTUBE AND google services and it pissing me off, when I ever open a tap in youtube and load very slow! even when I open a video with out … (read more)

Hi, I am having in issue with YOUTUBE AND google services and it pissing me off, when I ever open a tap in youtube and load very slow! even when I open a video with out open it in new tap, I have tried to delete the browser and download it again it didn't work I even bought Yt premium and turned off AD block still the problem didn't go away, also how search bar on the top of the page isn't working, when I use it and search it gives me an error, Error code: SSL_ERROR_BAD_CERT_DOMAIN I am considering to change the browser it's so annoying to use in this way.

Asked by abdoolh781 1 week ago

After automatic update/installation of Firefox 125.0.3 recaptcha does not work on any website requiring this

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime… (read more)

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Asked by sgabardi 2 weeks ago

Last reply by James 2 weeks ago

Flash Video Downloader 3.7.0 download issue for anroid

If you're experiencing issues downloading Flash Video Downloader 3.7.0 on your Android device and are considering using SnapTube APK Premium as an alternative, it's cruci… (read more)

If you're experiencing issues downloading Flash Video Downloader 3.7.0 on your Android device and are considering using SnapTube APK Premium as an alternative, it's crucial to ensure compatibility and safety. Both applications facilitate video downloads, but make sure to download SnapTube from a reliable source to avoid malware. Also, check that your Android version supports these apps, as outdated systems might face functionality issues. Always prioritize secure and official sources for downloading any app to safeguard your device's integrity.

Asked by Mogees Hassan 1 week ago

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Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (read more)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Asked by Ethan 2 weeks ago

Answered by Ethan 2 weeks ago

Staying in Icloud.com mail

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my emai… (read more)

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

Asked by dwb-nena 2 weeks ago

recover lost tabs

i had some problems with windows services and firewall and network. i installed the tool from tweaking.com( i don't know if it is legit or scam or virus or anything. woul… (read more)

i had some problems with windows services and firewall and network. i installed the tool from tweaking.com( i don't know if it is legit or scam or virus or anything. would appreciate clarification.) after i repaired windows with it some of my apps including firefox did not start and were corrupted. after that i wanted to reinstall firefox and used the helper.exe from the uninstall folder in mozilla firefox folder in drive C. it restarted firefox and all my tabs were gone. i accessed the jason files (recovery,restore,...) and none of them had my tabs. i signed in to my account and all my history and bookmarks are still here but about 100 tabs were lost. i really need those tabs and i am in desperate need for help. thanks ( in no parts of system repair or other actions i have not created a back up and do not have that back up or system restore files)

Asked by atabak.gharebaghi 1 week ago

recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (read more)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Asked by MOVIE BOSS 2 weeks ago

Last reply by cor-el 2 weeks ago

Default speaker settings do not work correctly in Firefox

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple… (read more)

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Asked by gbishop61 3 weeks ago

Last reply by zeroknight 3 weeks ago

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (read more)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Asked by ElJay1951 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Forbidden 403

Hello; I installed a new web page. While the page opens properly in browsers such as Safari and Chrome, in Firefox it constantly displays 403 forbidden Access to this res… (read more)

Hello; I installed a new web page. While the page opens properly in browsers such as Safari and Chrome, in Firefox it constantly displays 403 forbidden Access to this resource on the server is denied! gives an error. I deleted the caches. I did flush DNS. I even reset firefox. I tried everything but the page still gives an error. There is only a dry WordPress content. How can I get rid of this error? Thanks.

Asked by Ümit Yıldız 1 week ago

Trying to update email address

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it… (read more)

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it or enter it manually. Will this glitch be fixed soon?

Asked by Carmen 3 weeks ago

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Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal? When I click "What's New" … (read more)

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

Asked by Tyler 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 1 month ago

Last reply by Lisa Smith 1 week ago

Why do certain types of 'links' not work in Firefox, but do on other browsers

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cann… (read more)

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

Asked by jftowers 1 week ago

Last reply by jftowers 1 week ago

Uploads Not Working

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platfor… (read more)

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platform. Frustrating. To work around it I've been using a separate tab of Google chrome but it's such a pain to keep swapping back and forth. Please help!!

Asked by Angela Hutchins 1 week ago

latest FFox supernova blew up reader view

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made … (read more)

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made in original view (italics, not italics, etc). & there doesn't seem to be any way I can control fonts in Reader.

Any suggestions? In plain English, please, I am NOT a programmer or computer professional, just a regular human trying to use this new version that seems to have broken everything I liked about FFx.

Asked by pat.g888 1 month ago

Last reply by pat.g888 1 month ago