منتدى دعم ”Firefox“

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox intalled same results. i have other friends who had this happen to aswell and thought for sure ms would fix or a fix would be on this site. so im surprised on no posts. must be millions of us out here in the dark. please help david

Just today a web based TV show has stopped playing, the circle spins for a moment (as if it was loading) the circle then just vanishes and nothing plays.

I am running Win 11, I have successfully had the video play in Edge and Brave.

Firefox however is being stubborn and refuses to play

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

I really appreciate the container tab option for my browsing, as it affords me more privacy and I am a stickler about my privacy. However- I have been having an issue with links that I am attempting to open in a specific container that will load, and then immediately reload into the tab without a container. This has happened several times. The most recent example is that I clicked on a link from FB, a site I tend to avoid, and specified that I want it opened in a FB tab, as I don't trust them not to track me beyond that. However, the link loaded in the FB tab and immediately again with no container whatsoever. There was no request, no warning that I had set up the "multi-account container" and did I want to use it in the designated container... nothing. This has happened with links before as well.

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search in the Google search box as it is at eye level for what I am doing. I have tried all sorts of ideas from the web to fix this but no joy. Does anyone know how I disable this? Thank you

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Hello,

We are using a Sharepoint site with an embedded page, and when clicking this page it brings us to this support article. Is there any way we can edit the settings in Firefox to allow for this page to open? https://support.mozilla.org/en-US/kb/xframe-neterror-page?as=u&utm_source=inproduct

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to PC so I don't know if its something simple or if I may need to uninstall and reinstall Mozilla. Thanks in advance for any help.

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

I followed the instructions at [[Unload inactive tabs to save system memory in Firefox|https://mzl.la/3AdRbLx]] but I still occasionally see the tab refresh when I select it. I start with a search on Bing, click an article to open a tab, follow links from there, back to the first tab and select another. I repeat this until there are several tabs open. Sometimes the page refreshes when I switch back to one that I previously reviewed. Is that controlled by the option browser.tabs.unloadOnLowMemory? if so, it doesn't appear to be working. [Edit] - The last time this happened I checked my system and found 10gig used of 64gig installed. I'm using the most current version of FF 120.0.1 on Windows 11 Pro v 22H2.

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. This happens with every single search on every website, not just google.

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the drive now. How do I pull all the information that was in Firefox (bookmarks, open tabs when laptop died, etc.) from the old drive to the new laptop?

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back?