منتدى دعم ”Firefox“

All downloads "fail" using Firefox. I have tried many things. Some on the internet says the fix is difficult. Other browsers have no issues with downloads. I go to them when I need to download something. I like Firefox, but if I can't resolve this issue, I may have to go to another browser. Help.

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

Hi all,

Using: Firefox 119.0.1 (64-bit) on Windows 10.

I seem to having an issue with adding search shortcuts on FF, I am following this guide:

https://support.mozilla.org/en-US/kb/assign-shortcuts-search-engines

But I'm stuck at step #4 as the table seems to be disabled.

This is a personal laptop and has not policies on it.

Thanks for your time and assistance!

i use to have firefox or mozilla on my toolbar, do not know how to question or figure out what i am looking,

is it adding tab firefox or mozilla to the toolbar, when on toolbar you would click on firefox for a new tab.

thank you rodney l gandy sr

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error:

Network Protocol Error

An error occurred during a connection to www.diamondtoolstore.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

It happens with Lowes & Home Depot - two sites I use every day for work. Now I have to use Chrome or Microsoft Edge -YUCK. I went to your help page and tried everything I could find that may help with this issue and nothing has helped. I see that there are a LOT of other people having the problem as well...Can you please fix it.

Tracie

Hi

When I visit the webpages of the Swiss Federal Post Service

    https://www.post.ch/de/kundencenter/onlinedienste

then the scroll bar will not be displayed even though the page is longer than what can be displayed on my screen. As soon as I return to another URL the scroll bar is visible again when needed.

Does anybody know what I can have a scroll bar also for this webpage?

Cheers, Pepe

Tabs always start in mute mode. I can turn it on by pressing speaker logo in the tab. The problem is when I shift to a new tab, the previous tab mutes automatically. For example: I listen to YouTube music and want to check my mail. When I shift focus to the new tab the first mutes it self. Any suggestions please. Sincerely Oscar.

Ever since about a week ago, my Firefox just started... bugging. Twitch doesn't work, now Netflix doesn't work, basically anything that plays videos (except for YouTube) doesn't seem to be working.

On Twitch, if a person is live and streaming, upon clicking their stream to view it, it's suddenly offline, even if the chat is going and the "this person is live" notification is there. Netflix gives me a f7351 error. Websites with online media (like free movies on putlocker) have multiple streaming services attached and neither of them works.

I've cleared all cookies, cache, data and history.

This is only concerning Firefox, other web browsers work perfectly.

Extensions on my Firefox are as follows: BetterTTV, Dark Mode, DocsAfterDark, Facebook Container, FrankerFaceZ, I don't care about cookies, Instagram Dark Theme, New XKit, TinEye, Tumblr Saviour. No adblocks, no nothing.

My operating system is Windows 10, 64bit, Firefox is updated to 119.0.1.

Any help would be appreciated as this has been the bane of my existence for a while.

When I went to watch Tubi TV today I got this error message when I tried to load the video:

"Oops, your web browser is no longer supported. Please upgrade to a modern, fully supported browser."

But only for a few seconds, then it shows

"Sorry, there was a problem loading the video player. Please try to reload the page. If you are using an ad-blocker, please disable it or whitelist tubitv.com If the problem persists, please contact us at tubitv.com/support"

I booted my firefox in safe mode, still get this exact sequence of events. My firefox is up-to-date. Is there a workaround for Tubi blocking content from firefox browsers? Is that what this is? Thank you

For the last few days the ebay website is very slow when I open it. If I switch to Chrome, ebay's website loads okay. All other websites seem to load through Firefox with no problem. Any ideas???

The box in Settings > General > Startup > Open previous windows and tabs is still unticked.

Does anyone know what could be causing it and how to fix it?

Thanks :)

I've seen other people ask this question, and the stock answer appears to be: a) They may be different subdomains, but they're the same site. b) Just add an extra bit on the end of each user name so you can get at the correct one.

Unfortunately...

a) No they are most definitely not the same site: myFirstClientsDevSite.mytestdomain.com mySecondClientsDevSite.mytestdomain.com myThirdClientsDevSite.mytestdomain.com myFirstClientsUATSite.mytestdomain.com mySecondClientsUATSite.mytestdomain.com myThirdClientsUATSite.mytestdomain.com

You see the problem? Firefox treats all those sites as being "the same site", even though they patently are not.

b) I'm working with a lot more than three clients. Plus, that suggestion is basically "we admit that our product is broken, here's a work-around that a few people may be able to use".

And finally: I'm pretty sure that Firefox used to be able to discriminate between subdomains, so the question isn't so much "how can I get it to work", as "why was it taken away in the first place".

Hello, when initiating a request for conditional mediation with webauthn I get the following error:

TypeError: 'conditional' (value of mediation) is not a valid value for enumeration CredentialMediationRequirement.

However when asking whether it's available with `await window.PublicKeyCredential.isConditionalMediationAvailable()` it does return true. Is this a bug?

Just pointing out the idiocy of this software... despite having tabs with multiple pages of the same host website open, Muppet-Zilla FireFux starts giving me the old Secure Connection Failed rubbish. Take the link, open it in public of MFF, it opens fine. Even a page that was open fine, try to open a link it, Secure Connection Failed rubbish. Hit the back key, A PAGE THAT WAS OPENED, then Secure Connection Failed rubbish. Yet in CCLeaner, Vivaldi, Chrome, Edge, no issues. So, I guess the message in that is clear - uninstall MFF, never install again. Good to know.

In the Microsoft Store there are all these updates for video extensions like "AV1 Video Extension". Should I be doing these updates? Do they make any difference to streaming video on the Firefox Browser?