Reset ALL advanced configurations

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the probl… (read more)

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

Asked by Rachael Poulin 4 months ago

Last reply by NoahSUMO 4 months ago

Need Help with Persistent Website Breakages on Multiple Browsers

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able t… (read more)

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able to identify the root cause or find a solution. Here are the details:

Website URL: [Your website URL] Browsers affected: Firefox, Chrome, Safari, etc. Breakage symptoms: Describe specific issues such as broken layout, dysfunctional elements, error messages, or any other visible problems. Steps taken to troubleshoot: List the actions you've already tried to resolve the issue (e.g., clearing cache, disabling extensions, checking console errors). I've ensured that the website is up-to-date and compatible with modern web standards, but the issues persist. Could someone kindly provide guidance on further steps to diagnose and resolve these recurrent website breakages? Any assistance or suggestions would be greatly appreciated. Thank you!

Asked by John Root 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Is the new update flawed?

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working f… (read more)

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working fine on the same computer. When I try to access any websites, the usual tab opens with a greyed-out "X" (or hourglass?) on the left of the tab - then nothing happens. I've tried restarting - no luck. I suspect yesterday's update was flawed/had a glitch. Please help.

Asked by annaseptember9 4 months ago

Last reply by cor-el 4 months ago

apple school manager compatibility

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://… (read more)

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://school.apple.com) i.e. a web platform designed for educational institutions (PA). Is it legal? Is it possible to make a claim to EU institutions? Thank you

Asked by Daniele Moretti 4 months ago

Last reply by Paul 4 months ago

FF Invalid URI. Load of media resource %S failed

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this: MediaLoadExhaustedCandidat… (read more)

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this:

MediaLoadExhaustedCandidates = no any media can be loaded

Invalid URI. Load of media resource %S failed

Why does it happen only in firefox? Even in FF 120 Windows.

Asked by agressorini 5 months ago

Last reply by zeroknight 4 months ago

Just recently I have not been able to sign onto the speedway.com website.

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do… (read more)

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do not want to be forced over to Chrome. How can I fix this?

Asked by Larry 4 months ago

Last reply by cor-el 4 months ago

Cannot load tumblr

I cannot access https://www.tumblr.com or https://www.tumblr.com/dashboard, I just get a Server Not Found error. Other tumblr domains (such as specific blogs like [userna… (read more)

I cannot access https://www.tumblr.com or https://www.tumblr.com/dashboard, I just get a Server Not Found error. Other tumblr domains (such as specific blogs like [username].tumblr.com or their support database help.tumblr.com) all load fine, it's just specifically the main page/dashboard that won't load. Likewise, when I go to my own blog domain, the blog and all pages load just fine EXCEPT for the ask page, which displays the same error view in the ask box field with the rest of the page loading like normal (see attached screenshots).

I have done standard troubleshooting including clearing my cache (this did not work), reloading in troubleshooting mode to determine if the issue is being caused by one of my extensions (it does not appear to be), and refreshing firefox (also did not work). I can load tumblr just fine on both their mobile app and through firefox mobile, and I can load all other websites with no issues on my laptop, and I have confirmed with other firefox users that they are not experiencing the same issue. It's literally just 1) my laptop, 2) on firefox desktop version only and 3) this specific site. I've exceeded my own ability to troubleshoot this issue and would appreciate any advice on how to fix this.

Asked by laurali.bean 4 months ago

Last reply by zeroknight 4 months ago

Pinterest not working?

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recomme… (read more)

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recommended to me, I'm not sure if one of them is the root of all this or what, but when I try to use Pinterest, I can't scroll on the explore page, or save new pins, or see anything on my account (it's just blank) or do anything that Pinterest exists for. Help

I attached some screenshots. On the explore page it won't load any further when I scroll. The second screenshot is my account and how it never loads and stays blank. Third is what happens if I click on an image in explore (no more load, can't save the image to a board, can't do anything). I also added a screenshot of every extension I have for reference, in case it turns out it's one of the extensions causing this?

Thanks for your time :(

Asked by jason.jadawks 4 months ago

Last reply by jonzn4SUSE 4 months ago

weird borders around sites in fullscreeen firefox

i dont know why but when in fullscreen sites have weird borders around them it seems to be a firefox issue i dont know how to fix it.my computer runs windows 11 if that h… (read more)

i dont know why but when in fullscreen sites have weird borders around them it seems to be a firefox issue i dont know how to fix it.my computer runs windows 11 if that helps.

My Upspot Account doesn't Open

Secure Connection Failed An error occurred during a connection to m.upspotacademy.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying… (read more)

Secure Connection Failed

An error occurred during a connection to m.upspotacademy.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Abdul Halim Accountant 4 months ago

Last reply by zeroknight 4 months ago

Reddit moderation message centre not displaying messages

In my ongoing battles with Firefox which no longer offers a painless way to use the internet, in Reddit's moderation page, messages are flashed up for a frame and then di… (read more)

In my ongoing battles with Firefox which no longer offers a painless way to use the internet, in Reddit's moderation page, messages are flashed up for a frame and then disappear and I'm told there's nothing to display. However, in Chrome this page shows the messages and I can use the page correctly.

Anyone else having this trouble?

Asked by dg.coombes 4 months ago

Last reply by zeroknight 4 months ago

Javascript 'fetch()' no longer works on Firefox

I have a website that uses Javascript 'fetch()' to call pages on the server, and no matter what I try, it never works, since around the end of the year. I keep getting th… (read more)

I have a website that uses Javascript 'fetch()' to call pages on the server, and no matter what I try, it never works, since around the end of the year. I keep getting the following error:

"Uncaught (in promise) TypeError: NetworkError when attempting to fetch resource."

Can somebody help?

Thanks in advance

DC

Asked by DC 4 months ago

Last reply by cor-el 4 months ago

Peer’s Certificate has been revoked

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening t… (read more)

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Asked by colles 4 months ago

Last reply by TyDraniu 4 months ago

'No video with supported format and MIME type found' 2023

This issue has plagued me ever since I switched for Firefox. I have NEVER encountered this issue with any other browser. Once every week or two I will encounter a page wi… (read more)

This issue has plagued me ever since I switched for Firefox. I have NEVER encountered this issue with any other browser. Once every week or two I will encounter a page with an MP3/MP4 file and will be presented with this error. I have already tried clearing cache, disabling addons, reloading, etc, but I guarantee the "best answer" will just be some rehashing of these steps. Something is fundamentally broken with this browser, and there are hundreds of people across various sites reporting it. Fix it.

Asked by samg381 4 months ago

Last reply by zeroknight 4 months ago

Firefox 121.0 on MacOS 11.7.10 shows Hebrew fonts as rectangles

Some Hebrew fonts are appearing as little rectangles , when I turn off 'allow website to provide fonts' then even more of the Hebrew (not just the Heb on buttons) appear … (read more)

Some Hebrew fonts are appearing as little rectangles , when I turn off 'allow website to provide fonts' then even more of the Hebrew (not just the Heb on buttons) appear as rectangles (see images) .

Asked by Jeremy Rutman 4 months ago

Last reply by cor-el 4 months ago

Google search will not load on my android 7 phone on firefox browser

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen. I have checked the connection to the network u… (read more)

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen.

I have checked the connection to the network using my Mobile data and Home Wifi connection

Refer to attached screenshot

But when I load the same page in the following browsers I am able to get to the Google search page: Chrome Browser MS Edge browser

Avast Secure browser

Ecosia Browser

Troubleshooting done so far: Deleted all history Cleared the cache deleted bookmarks uninstalled and done a clean install of the Firefox borwser from Google playstore

Issue remains.

Specifications: Mobile phone

  • Model - SM-G930F

Firefox version: refer to attached screenshot

Asked by art Ele 4 months ago

Last reply by cor-el 4 months ago

YouTube doesn't load

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works f… (read more)

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works fine tho.

Asked by Nikola Bogojević 4 months ago

Last reply by cor-el 4 months ago

'Sign Out' Link Broken in Firefox but Works in Edge and Chrome

When I try to log out of my financial institution's web site using the Firefox browser, the "Sign Out" link is dead. (This issue began last month.) That sign-out link wor… (read more)

When I try to log out of my financial institution's web site using the Firefox browser, the "Sign Out" link is dead. (This issue began last month.) That sign-out link works as it should when using the Edge or Chrome browsers.

I've installed each offered update to the Firefox software. I always delete temporary files, cookies, histories and caches etc. after ending an internet session. Is there some way for me to troubleshoot this specific issue at my end (i.e., check settings)?

Otherwise, I'll continue signing out from that web site by closing the browser. Cheers

Asked by remleh1 4 months ago

Last reply by cor-el 4 months ago