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  • Archived

why does the update start automatically when I reboot, and I lose ALL MY OPEN PAGES!!!!!!!!!!!

for pete's sake, twice now I have been doing research with numerous web pages open. When I have had to reboot due to some Mac issue, Firefox update kicks in automatically… (read more)

for pete's sake, twice now I have been doing research with numerous web pages open. When I have had to reboot due to some Mac issue, Firefox update kicks in automatically and I lose my immediate history

Please help

Asked by NivNeyand 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Please stop releasing time-wasting updates so often

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore. It's bad enough there are so many updates, and it's bad enough that we … (read more)

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore.

It's bad enough there are so many updates, and it's bad enough that we have to mess about with CSS to customize Firefox, but having to redo the hard-gained custom CSS regularly leaves me speechless.

The CSS may be obvious to you folks, but for anyone not knowing the browser structure it's a time-consuming nightmare.

Rather than coming up with fancy new features a lot of people may not need anyway, please first make it more usable by adding options for features such as the tabs position and adjust the CSS behind the scenes.

Asked by RickB12 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

The Update deletes my settings and extentensions.

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That'… (read more)

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That's whats keeping me from updating it for quite sometime now. So Im simply afraid to do it. For example. Part of my research entails an extension that downloads and converts from a video site. After an update this is removed. I have to re-install everytime. I so got tired of this. Its so annoying everytime it asks for updating, I have to opt out. Is there some way I can update this without messing up my settings? Has Mozilla already worked out a version without messing with my settings? Thank you for the help.

Asked by Rafaxb 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

printing the update failed message indicates you already know the cause of the failure, why no fix the code, instead of displaying the error message?

If you recall Windows 98 at one point during the installation you got a message that said "If your computer seems to not be responding for a really long time, reboot the … (read more)

If you recall Windows 98 at one point during the installation you got a message that said "If your computer seems to not be responding for a really long time, reboot the computer". Problem with this instruction is the coders (in this case Microsoft) are aware there is a problem during the installation, otherwise, what would be the point of printing this message? So if you know the problem exists, why not fix it, instead of printing a message like that?

Which brings me to the "Update installation failed" message printed by Firefox, when it fails to update itself. Why would you code the software to tell the user the update failed, instead of just fixing the problem? Doesn't make much sense to me.

Asked by Petronius21 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

is there a way to script Firefox to auto-accept java changes in the browser?

I have a remote computer that is running Windows 7 (32 bit) Firefox and java. The issue starts when java receives any update.. the machine stops function correctly for … (read more)

I have a remote computer that is running Windows 7 (32 bit) Firefox and java. The issue starts when java receives any update.. the machine stops function correctly for the end user and I have to remote into and re-enable the java in the browser. Is there a way to get the browser to auto accept any changes done by java, more so that the browser has been to "accept and remember"

Asked by chriswoo73n 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

After installing Firefox 51.x on Mac OS Sierra, the browser doesn't appear to recognize that it has been updated. Is there a place to force this?

After installing version 51.0.1 on an iMac with the latest version of Mac OS Sierra, Firefox does not appear to recognize that the latest version has been installed. As … (read more)

After installing version 51.0.1 on an iMac with the latest version of Mac OS Sierra, Firefox does not appear to recognize that the latest version has been installed. As a result, going to the "About Firefox" window shows that 51.0.1 is installed, but that I also, in contradiction to that info, can click on the button to "Restart Firefox to Update".

Following instructions for those with past issues with Firefox. I deleted Firefox from my Applications folder. Then I rebooted the computer. Finally, I downloaded and re-installed the latest version of Firefox (51.0.1) from scratch.

Unfortunately, despite this, the problem persists. How do I get Firefox to recognize that it is, in fact, running the latest version?

Asked by lalato70 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Has anyone seen firefox autoupdate conflict with a locked screen saver on Mac OS X... preventing user from logging in to system?

A number of times when I open my macbook pro, the screen is on, but black. There are no windows visible, not even the login prompt. I end up doing a forced power off in… (read more)

A number of times when I open my macbook pro, the screen is on, but black. There are no windows visible, not even the login prompt. I end up doing a forced power off in order to log in. Recently I saw that the display was in the process of presenting the login form, and also present was the Firefox autoupdate progress bar dialog. Everything seemed locked up... no updates to the progress bar, and the login form was not accessible. The only differences this time was that the screen saver display was not blocking my view of the display... but I could see just those two items, not the full desktop. Makes me wonder if there is some sort of conflict or race condition present when autoupdate is trying to run when the screen is locked. I have since turned off Firefox's autoupdate feature and have it set to 'prompt me'. Will have to wait for the next Firefox update to see if that had an effect.

I wish I had taken a pic of the screen in that bizarre state.

Asked by pdmiller 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Upgrade to .40, Kaspersky finds a trojan and deletes firefox Why

Trying to update to to.40, Kaspersky immediately sees aTrojan in Firefox.exe and deletes Firefox altogether. Has anyone else found this please? The Trojan is PDM.Trojan.W… (read more)

Trying to update to to.40, Kaspersky immediately sees aTrojan in Firefox.exe and deletes Firefox altogether. Has anyone else found this please? The Trojan is PDM.Trojan.Win32.generic and seems to embedded in Firefox.exe

Asked by BillWH 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Pages that should load and be readable don't load

If I click update on adobe to load the page to update Flash player it won't load. When I click on an email that takes me to a website to verify something (such as an ad) … (read more)

If I click update on adobe to load the page to update Flash player it won't load. When I click on an email that takes me to a website to verify something (such as an ad) it won't load but just shows a black page. Have had numerous other issues lately including with my location not being detected despite the fact that I don't have the tracking blocking on. These issues are obviously not normal and I have been using Firefox for about three years now.

Asked by TJ777 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

cant up grade to 50

I have a 2010 vintage Mac running 10.10.5, I have not been able to update to Mozilla vers 50, i get an error message that says I need the permission of the administrator,… (read more)

I have a 2010 vintage Mac running 10.10.5, I have not been able to update to Mozilla vers 50, i get an error message that says I need the permission of the administrator, well, I AM the administrator (this is my personal computer at home). How do I install version 50?

Asked by fredhb 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Does Mozilla have anything to do with Digital Dreams 76.73.236.8 ?

I keep seeing my computer connecting to IP's allocated to Digital Dreams. FireFox will not update unless I allow the connection. But, it does not appear to use D D's box… (read more)

I keep seeing my computer connecting to IP's allocated to Digital Dreams. FireFox will not update unless I allow the connection. But, it does not appear to use D D's boxes during the update.

Thanks for your Time, Duke

Would not complete ' Uploading "FF Support 7-2-2017 12-26-01 PM.png"... '

Asked by DukeJinx 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

FIREFOX UPDATES TOO OFTEN -- STOP IT!!

UPDATES ARE TOO FREQUENT!! TOO FREQUENT!! TOO FREQUENT!! I can't get any work done because every time I turn around Firefox has to STOP WHAT I'M DOING and GET MORE UPD… (read more)

UPDATES ARE TOO FREQUENT!! TOO FREQUENT!! TOO FREQUENT!! I can't get any work done because every time I turn around Firefox has to STOP WHAT I'M DOING and GET MORE UPDATES. CUT IT OUT.

Asked by mungfeast 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Why did firefox just update after I set manual updates and had been clicking download later?

This is really bad form. My windows system crashed this morning. I have auto updates disabled. Seriously, Windows update service is disabled. Windows still installs th… (read more)

This is really bad form.

My windows system crashed this morning. I have auto updates disabled. Seriously, Windows update service is disabled. Windows still installs them, anyway. One of the reasons I'm about to dump windows. permanently. I digress. Once I finally got into the system (windows is so slow to boot even on an 8 core machine) and started firefox, firefox gave a please wait, installing update.

For two weeks, I'd been clicking download later. I'm an IT professional. I want updates to happen when I want them to happen especially for spectre patches because they are not ready, yet. What happens if the firefox update is buggy and I want to roll the update back?

I really wanted to alert Mozilla directly, but there seems to be nowhere to do that. So here I am in a public forum asking WTF?

Asked by cmaurand 2 years ago

Last reply by the-edmeister 2 years ago