Showing questions tagged: اعرض كل الأسئلة
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login help

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks. … (read more)

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks.

Asked by lonzomac 1 year ago

Last reply by Dropa 1 year ago

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Sync not working since had to reinstall Windows

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to … (read more)

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Asked by Anya 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Error 500 on Mull and Desktop using Arkenfox user.js

I cant login to my firefox account on both devices anymore since a recent update. I use the Arkenfox user.js on Desktop and Mull on Android. sync still works, even thou… (read more)

I cant login to my firefox account on both devices anymore since a recent update.

I use the Arkenfox user.js on Desktop and Mull on Android.

sync still works, even though I cant login to my account.

Firefox 109.0 on Linux, Flatpak version.

Mull newest update from F-Droid based on 109.1.1 (nightly)

Asked by Person 1 year ago

Last reply by Paul 1 year ago

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Log in on different sites

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in w… (read more)

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in with Firefox is cdbaby.com and walley.se What is the problem with Firefox that I use as my ordinary browser?

Asked by borrje 1 year ago

Last reply by Alex R 1 year ago

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Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Lost all syncronisation data after resinstall PC

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully lo… (read more)

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully logging in to fIrefox sync, all my data is gone. He says that he has successfully syncronized, but all bookmarks are missing as well as the settings.

Asked by klausriebe 1 year ago

Last reply by Paul 1 year ago

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Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Why does Mozilla Support keep showing up under "Connected Services" at accounts.firefox.com?

Just concerned what this is exactly because I noticed it once before and deleted it. Why does it need to be connected to my account? I tried Googling around to see if thi… (read more)

Just concerned what this is exactly because I noticed it once before and deleted it. Why does it need to be connected to my account? I tried Googling around to see if this was normal and I couldn't find anything.

Asked by Ken 1 year ago

Last reply by Ken 1 year ago

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i logged into my firefox account but it doesnt synchronizate

Generally i reinstalled my windows, downloaded firefox, logged in, but i don't have my passwords, addons, history or anything. Even restarting program doesn't work. I wil… (read more)

Generally i reinstalled my windows, downloaded firefox, logged in, but i don't have my passwords, addons, history or anything. Even restarting program doesn't work. I will be grateful for help.

Asked by msydry 1 year ago

Last reply by cor-el 1 year ago

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Questions about own firefox sync server

Hello. I just set up a self hosted firefox-syncserver on my homeserver. I created a virtual host on nginx which looks something like this: firefox-syncserver.mydomain.co… (read more)

Hello. I just set up a self hosted firefox-syncserver on my homeserver.

I created a virtual host on nginx which looks something like this: firefox-syncserver.mydomain.com and have a mariadb database as the backend. In about:config on firefox, I then set the identity.sync.tokenserver.uri to https://firefox-syncserver.mydomain.com/1.0/sync/1.5.

Everything seems to work fine, but I still have some questions which I did not find an answer to online.

   Since I have this public accesspoint for my syncserver now, can not anyone just use it? What stops them from using my url (https://firefox-syncserver.mydomain.com/1.0/sync/1.5) in their about:config?
   What is the SYNC_MASTER_SECRET for which I set to a 256-bit random key?
   When I navigate to https://firefox-syncserver.mydomain.com/1.0/sync/1.5 in my browser, why does it say {"status":"error","errors":[{"location":"body","name":"","description":"Unauthorized"}]}

I would really appreciate a good answer, as I could not find anything good about these points online.

Asked by tiskpzitobaxncopph 1 year ago

Last reply by cor-el 1 year ago

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Restore bookmarks

Due to a massive bug, my computer uninstalled Firefox without warning. When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a wa… (read more)

Due to a massive bug, my computer uninstalled Firefox without warning.

When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way to get them back?

Thank you for your time

Asked by treflev86 1 year ago

Last reply by cor-el 1 year ago

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Firefox Sync Meltdown [Critical]

While booting up my laptop, a series of extremely unfortunate crashes occurred back to back and ended up wiping the entirety of my synced login passwords and saved email … (read more)

While booting up my laptop, a series of extremely unfortunate crashes occurred back to back and ended up wiping the entirety of my synced login passwords and saved email addresses for all websites. After jumping through the multiple different hoops of profile management, json file extension editing, attempting to use a file explorer to recover previous versions of the required json file, I am at the end of my rope and worse off than where I started. Everything is missing now; bookmarks, passwords, email addresses, everything but recent history in this very browsing session.

All of my json files with relevant information are filled to the brim with null values, nothing seems recoverable and it's honestly a little soul crushing to deal with this. I read online that the the Firefox Sync data is also stored server side, and after multiple attempts of sighing into my account on different devices, I cannot get that server side data to flow back into my browser. If there is anything that can be sent my way to get me back on track, please, please help me out here in recovering my information. This is horrible. I have nothing now.

Asked by Stitches 1 year ago

Last reply by jonzn4SUSE 1 year ago

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how to clear online stored Firefox sync data, do to an syncing of old data.

the other day my Samsung Galaxy S21+ died on me so I was forced to re-startup my old Galaxy S10+.. and I tried to sync the my new data on my Desktop and Firefox cloud to … (read more)

the other day my Samsung Galaxy S21+ died on me so I was forced to re-startup my old Galaxy S10+.. and I tried to sync the my new data on my Desktop and Firefox cloud to my phone...

BUT! it synced my old data a year old data from my phone to my desktop... destroying all my changes over the past year.. THANK YOU BACKUPS! saved the day... Firefox account need the ability to clear the stored Firefox data in the cloud to prevent this from happening again.. and I found similar questions that pointed to deleting my whole account and starting fresh.. THAT IS AN INSANE IDEA... no thx.. I have too much to lose...

please consider this a feature update or request..

Asked by Melchior (aka Joseph) 1 year ago

Last reply by Melchior (aka Joseph) 1 year ago

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I have reset my Firefox account password, but still have the saved passwords and data on my phone from before the reset, if I reconnect my phone to the internet will I lose that data? Is there a way to re-sync those data to my account?

Title sorta says it all. The other day when I opened FireFox on my laptop it said my account had been disconnected, and to re-sign in. In a long story short, I did not ha… (read more)

Title sorta says it all. The other day when I opened FireFox on my laptop it said my account had been disconnected, and to re-sign in. In a long story short, I did not have my phone for several weeks and it was dead. I received it afterwards, did not allow it to connect to the internet, and still have that old profile data on my phone.

Can that data safely be retrieved or re-synced to my account? If so, how? It would be iPhone to Windows 11 install.

Respectfully, Michael

Asked by Mogfred 1 year ago

Last reply by Mogfred 1 year ago

  • المُؤرشفة

Firefox time is not in sync in my Macbook

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing… (read more)

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing something different.

Regards, Manish Kumar

Asked by Manish Rai 1 year ago

Last reply by cor-el 1 year ago