Showing questions tagged: اعرض كل الأسئلة
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Can't download Firefox.

Error message: Couldn't load XPCOM. Tried installing in Safe Mode with networking. 1. Saved folder "Firefox Setup 56.01" to desktop. 2. Removed Mozilla Firefoxfold… (read more)

Error message: Couldn't load XPCOM.

Tried installing in Safe Mode with networking. 1. Saved folder "Firefox Setup 56.01" to desktop. 2. Removed Mozilla Firefoxfolder from Programs and Features. 3. Removed Mozilla file folder from C:/Program Files (86) 4. Did not delete Mozilla Maintenance Service from C:/Program Files. 5. Removed Mozilla Firefox shortcuts from desktop. 6. Restarted computer. 7. Launched Firefox Setup 56.01. Got error message

Restarted computer in regular mode. Repeated steps 1-7. Same error message.

Asked by Vivian1 3 years ago

Last reply by Vivian1 3 years ago

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white screen on startup, even after a fresh reinstall with no add-ons and extensions

I have windows 7 64 bit, got white screen on firefox on logging in morning, previous day everything was fine. uninstalled firefox using advanced uninstaller and installed… (read more)

I have windows 7 64 bit, got white screen on firefox on logging in morning, previous day everything was fine. uninstalled firefox using advanced uninstaller and installed a fresh version of firefox from the site. still getting white screen, cannot go beyond the options window. chrome too not working, black screen. IE11 few sites (plinga games) white screen since yesterday. have done everything mentioned in the other forums. checking for malware, adware. clearing cache, reboot, safe mode, advanced properties in windows firewall. still problem started when I visited a train info site and in midst of the site surfing got a msg of 'bot attack' and a window opening up with olasarv site often.

please help.

Asked by NeetaG 3 years ago

Last reply by NeetaG 3 years ago

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[SOLVRD] I launched Firefox from terminal, it works but what are these failure messages?

EDIT: I have posed this quest over on Linuxquestions.org's forum for it can be as much a Linux question as it can a Firefox question. Let me add, the command name used … (read more)

EDIT: I have posed this quest over on Linuxquestions.org's forum for it can be as much a Linux question as it can a Firefox question. Let me add, the command name used is "firefox" in the Terminal. Add also my computer is : IBM System X Server (4362), 64-Bit 2-Core Intel, 4 G memory./EDIT

Launching Firefox from the command line terminal generates various-numbered errors while otherwise successfully launching normally. It's always a pair of lines containing all the same text except for reference in one to "ref" and the other to "unref."

Today I launched Firefox from Terminal twice and saw a different-numbered error, but the same text:

First launch: (firefox:6676): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed

(firefox:6676): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed

And: (/usr/lib/firefox/firefox:6756): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed

(/usr/lib/firefox/firefox:6756): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed

Second launch: (firefox:6944): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed

(firefox:6944): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed

and: (/usr/lib/firefox/firefox:7016): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed

(/usr/lib/firefox/firefox:7016): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed


Running 64-bit versions of Linux Mint 17.3 and Firefox 59.0.2.

Firefox launches a profile dialogue from which I optionally choose an empty profile or go ahead and start the browser using my usual profile. I could skip the profile manager, but it's there if ever I need it for some reason. And I don't have to remember how to access it if I need it.

Thank you.

Asked by Linux_Mint_Firefox 3 years ago

Last reply by FredMcD 3 years ago

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Firefox crashes

Hello, Firefox crashes upon opening i tried opening it in safe mode but it still crashes upon opening so i am unable to even open firefox here are the 2 most recent crash… (read more)

Hello, Firefox crashes upon opening i tried opening it in safe mode but it still crashes upon opening so i am unable to even open firefox

here are the 2 most recent crash reports (both dated May 30th 2018 at 10:48AM): Crash ID: bp-0993a5e0-dd3e-4375-913e-eb9551180530 Crash ID: bp-9479b4dd-372f-4e1d-93ce-62b041180530

what is the problem? how can i fix the problem to be able to use firefox again? do i have to uninstall it and re-install it? if so, please tell me all the steps i must do

I am using a mac computer, OS Sierra (version 10.12.6)

thank you, Olivier

Asked by olivier_sabella 3 years ago

Last reply by FredMcD 3 years ago

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Firefox crashes

Firefox 62.0.2 systematically crashes at startup. Hardware Overview: Model Name: MacBook Pro Model Identifier: MacBookPro6,2 Processor Name: Intel Core i7 Processor S… (read more)

Firefox 62.0.2 systematically crashes at startup.

Hardware Overview:

 Model Name:	MacBook Pro
 Model Identifier:	MacBookPro6,2
 Processor Name:	Intel Core i7
 Processor Speed:	2,8 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache (per Core):	256 KB
 L3 Cache:	4 MB
 Memory:	8 GB
 Boot ROM Version:	MBP61.0057.B1C
 SMC Version (system):	1.58f17

Crash reporter details (cannot add .dmp) :

AdapterDeviceID: 0x0a29 AdapterVendorID: 0x10de Add-ons: activity-stream%40mozilla.org:2018.08.22.1219-93becf29,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:33.0.0,webcompat-reporter%40mozilla.org:1.0.0,webcompat%40mozilla.org:2.0 BuildID: 20180920131237 CrashTime: 1537774174 EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1537774145 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0a29FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+1 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 StartupCrash: 1 StartupTime: 1537774145 ThreadIdNameMapping: 8:"Gecko_IOThread",9:"Timer",10:"Socket Thread",11:"JS Watchdog",18:"Cache2 I/O",19:"Cookie",21:"DOM Worker",21:"IPDL Background",43:"StreamTrans #38",23:"GMPThread",24:"Compositor",25:"VRListener", Throttleable: 1 UptimeTS: 31.40183505 Vendor: Mozilla Version: 62.0.2

This report also contains technical information about the state of the application when it crashed.

Asked by XCrn 3 years ago

Last reply by XCrn 2 years ago

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Firefox is just showing blank pages and even the options and add on buttons do nothing !

Yesterday Firefox suddenly stopped showing any webpages. Multiple attempts at correcting, such as running in safe mode achieved nothing. Resorted to uninstall so that I c… (read more)

Yesterday Firefox suddenly stopped showing any webpages. Multiple attempts at correcting, such as running in safe mode achieved nothing. Resorted to uninstall so that I could replace however whatever I removed FF always knew it had been installed and only offered a refresh. Even tried a Beta version. Currently installed version is 65.0b11 (64-bit), running on Windows 10.Problem is now worse in that options and add on buttons do nothing. I use FF across multiple PC's and find the sync feature very useful, however if not fixed soon, I may have to convert to another browser. I'm having to use Edge to report this problem.

Asked by Growleruk 2 years ago

Last reply by Growleruk 2 years ago

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Fix slowness - the refresh doesn't change anything - what's next?

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, wh… (read more)

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, when I try to access LinkedIn, I can't and I don't know if that is a Firefox or linkedIn problem.

Asked by lenie5860 6 years ago

Last reply by FredMcD 6 years ago

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Firefox causes Windows 7 Device Manager to constantly refresh/reset

When I execute Firefox, my Windows 7 Device Manager begins to constantly reset/refresh. This happens about every 10 seconds. Even when I have disabled all extensions and … (read more)

When I execute Firefox, my Windows 7 Device Manager begins to constantly reset/refresh.

This happens about every 10 seconds.

Even when I have disabled all extensions and add-ons and I have removed and reinstalled Firefox, the behavior still happens.

The behavior disappears if I (i) terminate Firefox, (ii) run Explorer or (iii) run Chrome.

Any thoughts?

Asked by ccbamatx 6 years ago

Last reply by FredMcD 6 years ago

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Firefox crashes

After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone Line is OK and router shows I have internet conne… (read more)

After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone

Line is OK and router shows I have internet connection,

. What be the problem?

Asked by johnhatto 6 years ago

Answered by cor-el 6 years ago

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Firefox loads 6 mo. old tabs when restarting from email links

I've set the option to "Show my windows and tabs from last time" enabled. I use it every session, and normally it works great. - EXCEPT; If I click a link in an email (in… (read more)

I've set the option to "Show my windows and tabs from last time" enabled. I use it every session, and normally it works great. - EXCEPT; If I click a link in an email (in Thunderbird) when FireFox isn't already running, it loads a set of tabs from a session last November! I've checked in history, and it doesn't list the tabs opened when I closed the browser, just the tabs I closed in previous sessions. Is there any way to fix this? And, is there any way to find a list of the tabs I had opened before I ran update and had to re-boot?

Asked by leather-guy 6 years ago

Last reply by leather-guy 6 years ago

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Why do I get both my pinned tabs and my home page tabs at startup?

My home page consists of two sites (tabs) and are set to show at startup. Everything worked as expected until I pinned both tabs. Now, at startup I get four tabs, the t… (read more)

My home page consists of two sites (tabs) and are set to show at startup. Everything worked as expected until I pinned both tabs. Now, at startup I get four tabs, the two pinned tabs and the two unpinned tabs from the home page. This IS NOT what I expected.

Asked by crf112 6 years ago

Last reply by crf112 6 years ago

  • المُؤرشفة

Firefox will not load on my computer always has before

When trying to load firefox I get an error message saying the URL address in wrong. All I used to do to load it was click on an icon. Now it doesn't work. What do I do? … (read more)

When trying to load firefox I get an error message saying the URL address in wrong. All I used to do to load it was click on an icon. Now it doesn't work. What do I do?

Asked by mfkeli 5 years ago

Last reply by FredMcD 5 years ago

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Upgraded to 42.0, memory goes to 4GB, crashes, never opens

Upgraded from 41.0.2 to 42.0 and nothing was happening. Checked Task Manager and watched firefox.exe climb to nearly 4GB of RAM, finally give a crash message, then never … (read more)

Upgraded from 41.0.2 to 42.0 and nothing was happening. Checked Task Manager and watched firefox.exe climb to nearly 4GB of RAM, finally give a crash message, then never open. Won't open in safe mode either. Uninstalled, reinstalled, same result. Roll back to 41.0.2 and all is well. Any logs I can submit to help out?

Asked by mvalpreda 5 years ago

Last reply by FredMcD 5 years ago

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Firefox crashes

Crashes a few seconds after opening. Displays "plugin-container.exe" at times. Have refreshed Firefox, still crashes. Uninstalled Firefox then reloaded, still crashes. W… (read more)

Crashes a few seconds after opening. Displays "plugin-container.exe" at times. Have refreshed Firefox, still crashes. Uninstalled Firefox then reloaded, still crashes. Was working before yesterday. It has run long enough to restart in safe mode, then crashes. Have tried starting with add on disabled, still crashes.

Asked by eddieh 5 years ago

Answered by FredMcD 5 years ago

  • المُؤرشفة

Firefox crashes

al abrir el navegador después de 5 segundo este se cierra pasa lo mismo en modo seguro, ya se desinstalo se instalo, se volvió a desinstalar se hizo limpieza con el cclea… (read more)

al abrir el navegador después de 5 segundo este se cierra pasa lo mismo en modo seguro, ya se desinstalo se instalo, se volvió a desinstalar se hizo limpieza con el ccleaner se raparo el registro y el fallo persiste después de volver a instalar

ID del fallo: bp-7b03df05-ecd7-473c-bf48-fcaa52151222

Asked by irosbe 5 years ago

Last reply by FredMcD 5 years ago