Showing questions tagged: اعرض كل الأسئلة

Accidentally closed Thunderbird and can't restart it again.

After accidentally closing Thunderbird, two message I was working on were still open. I went to Windows Start and clicked on Thunderbird and it opened but neither of my … (read more)

After accidentally closing Thunderbird, two message I was working on were still open.

I went to Windows Start and clicked on Thunderbird and it opened but neither of my two email accounts were shown. I was able to get to Support by clicking on Help in one of the messages.

I tried "Set Up Your Existing Email Address" and received the message "Configuration found in Mozilla ISP database." When I clicked on "Done", the message "Incoming server already exists."

Available configurations IMAP Keep your folders and emails synced on your server Incoming IMAP I SSL/TLS imap.gmail.com

Outgoing SMTP I SSL/TLS smtp.gmail.com @ Username waynestiefvater@gmail.com

When I click on "Account Setting", a screen appears that shows the accounts for both of my email addresses, and the settings appear to be as I remember them. Everything seems to be fine but Thunderbird simply won't load with my two email accounts.

A week or so ago I had to delete all of the Cookies on my computer to get another program to work. I don't know if the Cookies possibly needed for Thunderbird to load were deleted and that might be the problem.

It shouldn't be the cause of the problems I'm having now, but the Profile for Thunderbird is at the root of the C: directory: C:\0-FFox\Profiles. That was done to shorten the length of the file addresses.

Many thanks! I really appreciate your help! I use email a lot every day and I hope the fix will be simple!

Asked by westief 3 months ago

Last reply by jonzn4SUSE 3 months ago

igHome infected

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox… (read more)

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Asked by stepdogmusic 1 month ago

Last reply by zeroknight 1 month ago

Firefox Browser

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively the… (read more)

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

Asked by hindi_hodder 3 months ago

Last reply by zeroknight 3 months ago

AKC.org website

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get… (read more)

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get a blue button with a padlock image that reads "login to AKCAD," the I get sent to microsoft. I made sure my microsoft account was not hacked and it is not, and I logged out of it. I still keeping getting this; I added the succession of what happens in the attached images. Please figure out what the issue is. Thank you!

Asked by mlcalvosa 3 months ago

Last reply by jonzn4SUSE 3 months ago

My desktop screen display

Why do I have TWO Firefox icons shown on my desktop screen? If I click on #1 it says: "Created Tuesday, February 20, 2018" If I click on #2 it says: "Created Tuesday, … (read more)

Why do I have TWO Firefox icons shown on my desktop screen? If I click on #1 it says: "Created Tuesday, February 20, 2018" If I click on #2 it says: "Created Tuesday, December 05, 2023" Do I need both? or can I delete one of them? Thanks.

Asked by John Bruton 3 months ago

Last reply by jonzn4SUSE 3 months ago

Page info - about: home

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. S… (read more)

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Asked by Yolanda 3 months ago

Last reply by cor-el 3 months ago

Can't sign on to Rocket Mortgage or Synchrony to pay my bills

Since installing Avast Plus I can't sign on to some accounts to pay my bills, such as Rocket Mortgage and Synchrony. I have to go to Microsoft Edge in order to pay these… (read more)

Since installing Avast Plus I can't sign on to some accounts to pay my bills, such as Rocket Mortgage and Synchrony. I have to go to Microsoft Edge in order to pay these bills.

Asked by Diana Ames 4 months ago

Last reply by jonzn4SUSE 4 months ago

Sites are often not saving login

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to … (read more)

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

Asked by Zilas0053 3 months ago

Last reply by cor-el 3 months ago

Downloading a file from a website

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to P… (read more)

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to PC so I don't know if its something simple or if I may need to uninstall and reinstall Mozilla. Thanks in advance for any help.

Asked by johnson.hunter7 4 months ago

Last reply by jonzn4SUSE 4 months ago

Tabs won't load after update, except for support.mozilla.orgg

Firefox automatically updated to 123.0. Now the only tabs that will open are to support.mozilla.org or similar mozilla.org links. Everything was fine this morning, but no… (read more)

Firefox automatically updated to 123.0. Now the only tabs that will open are to support.mozilla.org or similar mozilla.org links. Everything was fine this morning, but now nothing works. This is problematic because I have a lot of tabs open for different sites that I work on daily.

Asked by narniansatx 2 months ago

Last reply by cor-el 2 months ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

WebAuthn Conditional UI

Hello, when initiating a request for conditional mediation with webauthn I get the following error: TypeError: 'conditional' (value of mediation) is not a valid value fo… (read more)

Hello, when initiating a request for conditional mediation with webauthn I get the following error:

TypeError: 'conditional' (value of mediation) is not a valid value for enumeration CredentialMediationRequirement.

However when asking whether it's available with `await window.PublicKeyCredential.isConditionalMediationAvailable()` it does return true. Is this a bug?

Asked by mozilla478 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

denied access

I am trying to go to ace hardware site. I get: Access Denied You don't have permission to access "http://www.acehardware.com/store-locator" on this server. Reference #1… (read more)

I am trying to go to ace hardware site. I get: Access Denied You don't have permission to access "http://www.acehardware.com/store-locator" on this server. Reference #18.26761cb8.1701661935.890df303 .

The search bar reads: https://www.acehardware.com. Why does my Firefox/Mozilla do this? How can I fix it? Help please, Wendyh

Asked by Breezy 5 months ago

Last reply by cor-el 5 months ago

Password Manager not recognizing Microsoft sign in page

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does… (read more)

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

Asked by Mike 5 months ago

Last reply by cor-el 5 months ago

firefox will not open

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox … (read more)

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox intalled same results. i have other friends who had this happen to aswell and thought for sure ms would fix or a fix would be on this site. so im surprised on no posts. must be millions of us out here in the dark. please help david

Asked by David Barrows 4 months ago

Last reply by zeroknight 4 months ago