منتدى دعم ”Firefox“

Hi all-

I've recently switched to firefox and my only complaint is that Youtube does not appear to be functioning it well. Frequently videos will just never load, remaining a black screen with the circle spinning. The rest of the page loads, but not the video itself. I've left one of these pages open for four hours and it did not load at all during that time.

Once I had a video that was playing just fine, and I accidentally hit another video on the side of the screen. When I went back to the one that had been playing, it was now a black screen and the endless loading circle.

There doesn't seem to be any rhyme or reason to which videos will actually play and which will not, other than I've noticed it happen a bit more frequently on videos uploaded in the past twenty four hours.

I've uninstalled the browser and reinstalled it, cleared my cookies and cache, made sure firefox is up to date, everything I can think of doing. I've not been able to find anyone else mentioning having an issue with this. No other browser on my laptop seems to do this with youtube, just firefox.

Any suggestions? It's getting pretty frustrating.

Firefox has blocked my ability to login to online auction sites that I have been logging into for more than a DECADE without telling me. Now I cannot login. I am 68 years old. Firefox is not my mother and I do NOT need or want another mother. How do I fix this so I can login to these online auction sites and prevent Firefox from sticking their nose into my business and tampering with my account without telling me again? Thank you.

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

Bumping by https://support.mozilla.org forms: drafts handling is awful. https://support.mozilla.org/en-US/questions/1319993

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calendar, I now get the message in a pop up box:

"Your Zoom FireFox Extension session has expired. Please login again."

Where do I 'login' again?

I've ensured I was logged in to my Zoom account and Google account.

Additionally, I ensured I have the most recent version of Firefox.

I've tried removing the add on by deleting it, closing firefox and logging out of my Google Account and starting over. I was hoping by re-adding the Add on it would finally ask me for permission to share between Zoom and Google Calendar. But it just happily seemed to reinstall and then give me the same error message.

Whose issue is this - Zoom? Google Calendar? Google Workspace? Firefox? I can't even tell.

My gut says to remove completely the Add on and start over to reconfirm the permissions - but removing the Add on to trash doesn't reset it.

Any ideas? TIA.

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just becomes a full screen of whatever I chose which defeats the purpose, I feel, of this setting.

Please help.

Firefox 102.0.1 macOS 12.4

When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way as shown in the second screenshot.

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay on Ffx. Can you help?

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..