Showing questions tagged: اعرض كل الأسئلة

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by Vilem Lánderer 2 months ago

Last reply by cor-el 2 months ago

page has infinite reloading

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite rel… (read more)

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

Asked by elhaddajiotmane 3 months ago

Last reply by zeroknight 3 months ago

netflix website and firefox extension webpage

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox b… (read more)

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

Asked by sukhdeepldh01 2 months ago

Last reply by cor-el 2 months ago

Firefox window won't show up.

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's… (read more)

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's like it is there, but as a ghost, invisible. When I close down firefox, and restart, it's still exactly the same. I had hundreds of tabs open there, and I don't want to loose that session. When I open a new window, it works, but I can't make the prevous one appear. What is going on, what to do? I'm quite desperate about it, already spent hours looking for solutions.

Asked by cicerobuck 2 months ago

Last reply by jonzn4SUSE 2 months ago

Hi, new icon in tab while loading

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loadi… (read more)

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loading new page then its new X. When it is done with loading it changes to OK icon of the dedicated page. Is this X normal? Thank you

Asked by bojan-rakic 2 months ago

Last reply by cor-el 2 months ago

Constant crashes

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the enti… (read more)

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the entire browser. I ran it in troubleshoot mode and it still crashed, so it's not caused by an extension or anything. It never used to do this before and I don't understand what's causing this issue.

Asked by Roy the Longest Boy 2 months ago

Last reply by zeroknight 2 months ago

When I use the shutdown feature, firefox tabs are retained on boot, even though that feature is turned off.

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in sett… (read more)

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in settings.

Asked by aite 2 months ago

Last reply by jonzn4SUSE 2 months ago

browser.search.region changes on its own

Hi! My browser.search.region keeps changing from US to RO on its own. I'm running Firefox 122.0.1 (64-bit) on Mac Monterey 12.7.3. I'm also using Mozilla VPN 2.16.0 (2.20… (read more)

Hi! My browser.search.region keeps changing from US to RO on its own. I'm running Firefox 122.0.1 (64-bit) on Mac Monterey 12.7.3. I'm also using Mozilla VPN 2.16.0 (2.202307282002). Thank you!

Asked by mr.adamgoldman 2 months ago

Last reply by zeroknight 2 months ago

Recovering saves in previous version of Pocket

After updating to the new version of Pocket on my Windows 10 pc, I found that all my previous saves have disappeared- even after switching to Mozilla Firefox browser. How… (read more)

After updating to the new version of Pocket on my Windows 10 pc, I found that all my previous saves have disappeared- even after switching to Mozilla Firefox browser. How do I get them back? This is a disaster.

Asked by Firoze Hirjikaka 2 months ago

Last reply by cor-el 2 months ago

Site from Constant Contact blocked (r20.rs6.net).

See attached screen grab of error message. We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (tha… (read more)

See attached screen grab of error message.

We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (that tracks when a customer/client opens or clicks on an email. We normally use uBlock and the problem occurs with and without that extension installed. I'm stumped. Thanks for any helpful you can provide.

Asked by BarryW 2 months ago

Last reply by cor-el 2 months ago

Edge Opens Links instead of default browser Firefox

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from h… (read more)

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from happening?

Asked by philselig 2 months ago

Last reply by zeroknight 2 months ago

hyperlinks auto-opening in edge instead of Firefox

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change… (read more)

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

Asked by coemar 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Pure Web Browser

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure… (read more)

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure Browser was blocking many things, because I could not perform functions on some websites, such as getting my email because it blocked me signing in. This happened with several sites.

Could you please tell me how to delete Pure Web Browser, as it is causing problems with the PC. I have tried, and had no success.

Thanks for your help.

Dianne

Asked by dyannia@virginmedia.com 2 months ago

Last reply by TyDraniu 2 months ago

Developer Edition switched to dark background and I cannot undo this setting

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:prefer… (read more)

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

Asked by looeegee 3 months ago

Last reply by cor-el 3 months ago

Passwords on phone not showing up on laptop

Hello, I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would alw… (read more)

Hello,

I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would always appear in my Firefox browser stored passwords. Now, they only show up in Lockwise on my phone and do not show up in the phone or Laptop Firefox browser.

I have followed this guide: https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise and am syncing passwords across devices, but this did not solve the problem.

Has anyone else encountered this and know how to fix it?

Thank you.

Asked by spampinatodesign 3 months ago

Last reply by Paul 3 months ago

viewing one's own html file

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it? … (read more)

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it?

Asked by john.harper5 2 months ago

Last reply by cor-el 2 months ago

Website not updating in Firefox

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logge… (read more)

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logged out and logged back in. Nothing has helped. With other browsers, there's no problem -- Chrome, Opera and Safari all show the website updates as soon as I post them. I'm using Firefox 122.0.1 (64-bit) on MacOS Sonoma 14.2.1 (MacBook Pro 14-inch 2023). The website uses WordPress, hosted by DreamHost. I have two other WordPress websites, both hosted by WordPress, and Firefox is showing updates with no problem. I'm querying DreamHost on this as well, but I suspect they'll must say it's a Firefox problem.

Asked by Arneke 2 months ago

Last reply by zeroknight 2 months ago