منتدى دعم ”Firefox“

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND THE SITE IS WORKING. PER THEIR ADVISE ALL HISTORY HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES IS WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL.

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Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. No issue with Chrome or Edge.

I am on Firefox v122.0 Google docs paste functionality doesn't work when using Cmd + v. This is happening only for Google docs. Same doc works perfectly fine on Chrome. I also tried running Firefox in troubleshoot mode with same results. Should I just give up on trying to make Firefox work with Google products.

How to SWITCH TO TAB when i enter something in address bar and I have this page opened? When I search my question, I get answers like "how to DISABLE...", but I need to ENABLE this feature. Firefox 122. When I type in Address bar something like "google.com" and I already have opened this site in another tab, I want FF to switch this tab instead open a new tab/window. How can I ENABLE this feature?

Locking this thread, please continue here: [/questions/1440193]
When I open Firefox, the tabs from the previous session do not open despite the setting. I end up with a start page showing only a new tab page. This has been happening over the past few days and I don't know why.

Does anyone have any ideas why this is happening.

Hi,

My Add-on Icon shows a dot on some pages and not others. When I hover over the icon the following pops up: extensions permission needed

I have attached two screenshots to show the dot on some pages, and not on others.

I have tried to look at my active extensions, and they all show that all the permissions are applied.

What does this dot mean please?

Thanks in advance.

Hi, the latest update changed what happens when pressing the enter key in dev tools. There's a complete explanation somewhere explaining the motivation, accessibilty and it being more natural/intuitive.

After years using Firefox I can honestly say it isn't as natural as described and the whole process has become very cumbersome. I can understand wanting to provide a more natural experience and give users with accessibility needs a good experience but for me it's not working.

Is there any way to turn the feature off? A setting perhaps?

If not can you tell me which version should I install which doesn't have this updated dev tools UI feature?

Many thanks

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Firefox has a magnifier in the url bar. It activates for no reason. The arrow pointer does not move but the magnifier keeps going up and down 110%- 145%- 38% all over the place. only hitting escape several times and then touching the magnifier resets it back to 100% {normal} is there a way of eliminating this feature alltogether? Any help would be appreciated.

In the default search engines there are: "Bookmarks", "Tabs", "History" and "Actions". When I'm searching using "Actions", nothing happens, so I'm confused about what's its function?

This is a problem that I have since months, still unresolved. If I try using a different browser (like Brave) it works, so it's a Firefox issue or Apple issue with Firefox.

Basically if I go to https://web.goodnotes.com/login and I login via iCloud, a window opens up which asks me iCloud email and password, then it asks me for the sms code received, then I put it and then I get a BLANK page (the image that I uploaded) with in up right corner "Login performed as my name". And then nothing happens. But instead with Brave it opens up the Apple authorization to accept the Browser and then I finally can enter in Goodnotes web. With Firefox I'm stuck in that blank white page.

Since it's an issue that I have since months, I think I should report this and here I am.

Dear Community,

when using a virtual machine with firefox, during navigating in a coding environment or pressing the "arrow up" key in a command window to re-run the last code, the "Passwörter verwalten" icon appears.

In english it is probably called "manage passwords". That thing is driving me crazy. How can I deactivate that it appears, when pressing the arrow key?

Thank you Greetings

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Note: Please read my reply to the post, below, for an update.

I like to have new tabs open at the end of my tab stream so that each new tab opens in consecutive order. This is only inconvenient when I have a lot of tabs and need to scroll to the end for the latest. Because I was working with a lot of tabs today I toggled the following to "true" in about:config —

browser.tabs.insertAfterCurrent = true browser.tabs.insertRelatedAfterCurrent = true

The issue I'm having is that after toggling back to false, new tabs continue to open after the current tab, rather than at the end as before.

I'm not clear on the difference between related and unrelated, so I've experimented toggling one on, one off and neither or both but for some reason the behavior continues to default to opening new tabs after current in each case.

I have also tried restarting both Firefox and the computer, but this has not had any effect, either.

I have included a screen shot of the present settings and behavior.