منتدى دعم ”Firefox“

Can't stream Amazon after update. What's the issue? Watching videos, LiveTV on MEdge works fine. Refreshed FF and didn't work. Followed instructions on managing DRM controlled content and still not working. FF is broken. Please fix or please help. Thank you.

I'm starting to take bookmarks seriously and put them all into folders to make things easier, but i'd like to have longer names for my folders that don't get cut off and put into an elipsis. Can this be done?

I cannot stream videos from Paramount Plus, HULU, etc. Message appears stating "WidevineCDM plugin has crashed. I pushed the button to report the crash but nothing has happened. It is been since Friday October 13, 2023. Ironic huh?

Can you help fix this? I pay for these sites and I'm not doing anything illegal like sharing passwords etc.

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps showing up as downloaded but the actual file is not in the general download folder? I only see where it download and says downloaded in the download list. The file contains a virus and also Firefox states that its dangerous. I never clicked to open the file.

How to stop this from keep automatically downloading when I open my browser? Please help ASAP Thanks

The file is: 7z2201-X64.msi download tracked to: 7-zip.org Virus website address: www.7-zip.org/a/7z2201-x64.msi

When attempting to type text in a browser, two things happen, simultaneously when I hit the space bar, it wont allow me to actually ad a space and secondly it places a rectangular box on the screen. I have tried to reset defaults but nothing seems to eliminate the issue.

Some of my websites load very slowly. So slow that I can use Chrome, login to that site, complete my business, log off, and Firefox is still loading. I don't load extras into Firefox and I don't believe I have anything extra loaded. Some of the websites I have problems with on a regular basis are: Yahoo.com, loading articles, and Synchrony.com for credit cards, such as Amazon, JC Penney and others. Occasionally, close to rarely, they will load immediately, but the majority of the time it takes minutes. Thank you.

When i use (and by inference... sign into Mozilla) i have a toolbar with several bookmarks - that are specific to my usage. In a way, you could say they are private to my sessions (not specifically the one i am in, but on a recurring basis) and should not be available to others... When I sign out of Mozilla (either manually or as an optional default for when the browser is closed...) I want the bookmark tabs on the toolbar to also go into storage. -->Is this possible (how?)

How sync'd devices are handled is another discussion For now.... let's address this device as an independent connection.

I can't access my email in fastmail.us and I can not reach their support page either. I am running FF119.0.2 (64bit) on windows10. This problem started with the upgrade to this version. I can reach my email on my iPad and on MSFT Edge which leads to the conclusion that this problem is FF related.

If I go to drivenc.gov to look at the traffic cameras, I get the following error;

"Error with TIMS API"

I can get to the site using the edge browser so either the Firefox browser is having issues or the website has some problem with Firefox.

I went to settings->Privacy & Security->Cookies & Site data and hit the "Clear Data" button to clear cache. Still having issues.

For a while now whenever I drag and drop an image into Google Image, the results show up as pixelated pink, blue, green, yellow etc images. Not a single trace of the original image can be seen.

It has been like this for several updates now, I lost count how many to be exact. But it's been months. In Edge it works just fine, but I don't plan changing browsers just because of that.

If anyone knows how to fix this, I'd love to know.

Thank you.

My desktop is interrupted by Foxfire pop ups from an on line employment service. I want to uninstall their messages/ads, but can't even find the Foxfire menu page. I am not computer literate and am unable to follow instructions that don't seem to work! Please do not write in tech talk!

With automatic updates, does Firefox actually notice when the computer's operating system no longer meets the system requirements? Will the update still be carried out, even though this could lead to problems with use, or will Firefox stop the updates automatically?

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articles. Safari and MS Edge will. I have checked preferences and do not see any settings that have changed. Any suggestions?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

how do I stop videos from news items I scroll past from from opening in a small window or at all for that matter in my screen? its driving me Crazy I only want to watch what I chose. its infuriating. Please help if you can yours Glenn [email removed]