Showing questions tagged: اعرض كل الأسئلة
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Home screen

I use to have the bookmarks show up on the left side of the screen at all times when I opened Firefox. Now, for some reason, I have to go to the bookmarks in the help ar… (read more)

I use to have the bookmarks show up on the left side of the screen at all times when I opened Firefox. Now, for some reason, I have to go to the bookmarks in the help area to find what I am looking for. How do I have the sorted bookmarks show up on the left again?

Asked by Ron H. 9 months ago

Last reply by Terry 9 months ago

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unable to acess our yahoo email, and are being sent to a help for pay number to restore email. Wife and I have used tha yahoo mail since inception. is this a scam?t

need help accessing our email on yahoo. after answering the security question, in which town was your father born in, it staes that it is the wrong answer, denies acces… (read more)

need help accessing our email on yahoo. after answering the security question, in which town was your father born in, it staes that it is the wrong answer, denies access to email and refers us to a pay for help number to restore email. I believe it to be a scam. any way that Firefox can help? If you try to send a message, we can not open our email. therein is the problem.

Asked by larryberube 9 months ago

Last reply by jonzn4SUSE 9 months ago

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Sending email

I cannot send to anyone but myself. I receive just fine. The problem is recent, a few days, but I can't be exact. I have rebooted and verified my address that I'm usin… (read more)

I cannot send to anyone but myself. I receive just fine. The problem is recent, a few days, but I can't be exact. I have rebooted and verified my address that I'm using. AHHHH!

Asked by ChristopherErickson 9 months ago

Last reply by Paul 9 months ago

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Lost bookmarks where to put the places.sqlite-wal file

I messed up. After downloading the latest version an erroer [failed to read config file came up each time I started. So I googled and the common answer was to reinstall. … (read more)

I messed up. After downloading the latest version an erroer [failed to read config file came up each time I started. So I googled and the common answer was to reinstall. Idiot that I am I did notg back up bookmarks etc and so lost them all. I uised Recuva to retrieve deleted files and found 2 files places.sqlite-wal and places.sqlite.shm Is there any way to put these in the new Mozilla somewhere? I write now and all my research links were in there. Would be great to get them back somehow.

Asked by jake6257 9 months ago

Last reply by cor-el 9 months ago

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chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (read more)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

Asked by wilddonnn 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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forgetting extra usernames

When I start to log into one of my online accounts Firefox suggests several usernames. How do I tell Firefox to forget the extra/wrong ones? TIA, Paul … (read more)

When I start to log into one of my online accounts Firefox suggests several usernames. How do I tell Firefox to forget the extra/wrong ones?

TIA,

Paul

Asked by Paul Scott 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Website Searchs No Longer Working

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here… (read more)

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here is an example website: https://www.petsuppliesplus.com/ Their item search box appears to be disabled in Firefox.

I read an older thread on a similar issue and my Firefox Settings for Privacy and Security regarding History are set to Remember All History, so not set to private browsing.

Asked by EddieC43 9 months ago

Last reply by zeroknight 9 months ago

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confirmation email code

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client onl… (read more)

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

Asked by agg482 9 months ago

Last reply by Terry 9 months ago

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Mozilla Firefox

When copying the text, it is not inserted into the message in web.whatsapp.com, everything works correctly in other browsers, you can only copy the text that is in the Wh… (read more)

When copying the text, it is not inserted into the message in web.whatsapp.com, everything works correctly in other browsers, you can only copy the text that is in the WhatsApp correspondence, if I want to copy a link or just text, it does not give

Asked by Арсений 9 months ago

Last reply by James 9 months ago

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How to remove ‘Click allow if you are not a robot’ pop-ups

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs … (read more)

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs to other malicious websites that also threaten the security of your browser. Usually, the infection occurs after you visited and even clicked on suspicious websites. Of course, torrent downloads might also allow adware install on your computer. So, if you notice the same rogue website appearing even when surfing on a legitimate one, the adware is on your computer. When browser problems occur, it is also usually the case that viruses are on your computer. To appear legitimate, the app can pose as a way to improve surfing experience. Or, it may display alerts about a potential system infections. So, the software pretends to assist users in the removal of those infections. Of course, cybercriminals developed it with a clear purpose: their interest is to gain profit from affiliates. And they try to reach their goal by delivering intrusive ads and redirections to the website visitors. But they do not stop here. The malware can even change the browser’s settings and also illegally track users’ web activities. Ref: https://www.internetsecurity.tips/how-to-remove-click-allow-if-you-are-not-a-robot-pop-ups/#:~:text=%E2%80%9CClick%20allow%20to%20confirm%20that%20you%20are%20not,you%20visited%20and%20even%20clicked%20on%20suspicious%20websites.

I tried to follow these Instructions How to remove this adware

1  Run the browser on your PC and go to its Settings (the three dots or three horizontal lines in the menu) 
2   Expand the Privacy and Security options, in the left panel.  
3   Access Site Settings in the menu that opens.
4   In the provided list, identify the adware by its name. 
5   Click on it.
6  Set Notifications, Pop-ups and ads to Block.

These instructions do not correlate to Fox Browser -- How can I get rid of this pop-up on Fox Browser? Any Suggestions? I am running Windows 8.1 and Windows Defender does not seem to find this Adware. Is there a way to find it? By the way, "There is no 'Click Allow' to click . . . . ."

Asked by mdrembold 9 months ago

Last reply by cor-el 9 months ago

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how to disable automatic redirecting to another version of the same site

Hi, right now, my problem is with this site eyerim.com. I am in Hungary, so when I type eyerim.com into the address bar, I get to eyerim.hu instead, with a Hungarian tra… (read more)

Hi,

right now, my problem is with this site eyerim.com. I am in Hungary, so when I type eyerim.com into the address bar, I get to eyerim.hu instead, with a Hungarian translation of the homepage.

But I did not ask for effing eyerim.hu, with its shitty or maybe non-shitty Hungarian translation. I want to see the original homepage, but if I type the eyerim.com address the hundredth time I still get eyerim.hu.

Now, to be clear, in this specific case I managed to get around the problem by typing eyerim.com/blog, and voilá. But I don't want to have to look for bypasses, I want Firefox to PREVENT any such automatic redirections. How can I do this?


Thanks

Asked by oblomov987987987 9 months ago

Last reply by zeroknight 9 months ago

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firefox certificate invalid at Xfinity online.

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log i… (read more)

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log in. Any suggestions? Thanks

Asked by checkbox73 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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can't delete Adobe Acrobat extension?

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it. I can't remove it in Firefox using the Add-ons Manager, and when… (read more)

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

I can't remove it in Firefox using the Add-ons Manager, and when I try to follow the manual uninstallation steps by going to Firefox

Asked by hannakelsie 9 months ago

Last reply by cor-el 9 months ago

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Can't Delete Firefox Account

I've been trying to delete this very account for about 20 minutes now to no avail. I have a separate account, but want to associate it with this email and can't do that w… (read more)

I've been trying to delete this very account for about 20 minutes now to no avail. I have a separate account, but want to associate it with this email and can't do that while this account exists. Every time I try to delete this account, it tells me that I've entered the wrong password. I have changed the password twice now with the same results, even given an extremely simple password. I'm hoping there's a nuclear option or something.

Furthermore, I'd like to express how displeased I am that this is my only recourse. Really wish I could get help from Mozilla staff instead of posting on a forum and hoping. That would probably get this solved much more quickly.

Asked by qscubillo 9 months ago

Last reply by cor-el 9 months ago

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In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting?

In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting? … (read more)

In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting?

Asked by morgie1956 9 months ago

Last reply by zeroknight 9 months ago