Showing questions tagged: اعرض كل الأسئلة

igHome infected

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox… (read more)

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Asked by stepdogmusic 1 month ago

Last reply by zeroknight 1 month ago

  • المُؤرشفة

My Imac desktop is not recognized as the one I've used for 5 years requiring verification on websites

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes.… (read more)

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Asked by judithknee 9 months ago

Last reply by cor-el 9 months ago

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler 3 months ago

Last reply by zeroknight 3 months ago

  • حُلّت

LastPass is now disabled with every Firefox restart

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can g… (read more)

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Asked by RobertL39 2 weeks ago

Answered by zeroknight 2 weeks ago

  • المُؤرشفة

Bookmarks missing

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I… (read more)

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I tried to restore my last backup which was on July 7 this year but the backup failed to restore. I had over 11 MB. What is wrong? How can I restore my lost bookmarks? These bookmarks have information that I will need in the next days.

Asked by Stephen Bus 9 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

FF update took some info but lost years of info (history, book marks, cookies etc).

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK! I have updated before no problem with transfer of ema… (read more)

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK!

I have updated before no problem with transfer of emails, folders, address books, settings, history, cookies etc BUT THIS LATEST UPDATE HAS LOST ME SO much information AND IT DOES NOT WORK AT ALL. Program opens but does nothing except greying out with (not responding) and closes. Done reinstall twice an with no applications running. Kindly send me 10 year old version so I can roll back to something that works. Regards Rick

Asked by rickjn 7 months ago

Last reply by rickjn 7 months ago

  • المُؤرشفة

I cant login to a favorite website. It seems after an firefox update.

I have a favorite website that wont let me login. It seems this started after the last update by Firefox. When i enter my password, a small little screen pops up saying "… (read more)

I have a favorite website that wont let me login. It seems this started after the last update by Firefox. When i enter my password, a small little screen pops up saying "OK" but it does not log me in. I have looked everywhere in permissions and made sure im not blocking the website. I would appreciate your ideas and yes i took it a step futher and reloaded Firefox with a new download just to see if it was a setting somehwere I was over looking. Thanks and I love Firefox for it is my favorite browser. The site im trying to get to does open on all 4 of my other browsers.

Asked by firefighter1tx 10 months ago

Last reply by Dropa 10 months ago

Microsoft Outlook sign in screen does not load

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I wan… (read more)

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Asked by Ron Wolpa 4 months ago

Last reply by cor-el 4 months ago

  • المُؤرشفة

search engine on new tab

I want my search engine to show on new tabs instead of using the address bar (a very inefficient way to do a search, frankly). For now I either have to use firefox or cli… (read more)

I want my search engine to show on new tabs instead of using the address bar (a very inefficient way to do a search, frankly). For now I either have to use firefox or click on my search bar in the header to get it to come up.

Asked by happyfrog 7 months ago

Last reply by happyfrog 7 months ago

  • المُؤرشفة

Status: Not active (NS_ERROR_ABORT) Learn more Provider: doh.xfinity.com Using local provider Firefox won’t use secure DNS on these sites

Status: Not active (NS_ERROR_ABORT) Learn more Provider: doh.xfinity.com Using local provider Firefox won’t use secure DNS on these sites This i sin a b lock in setting… (read more)

Status: Not active (NS_ERROR_ABORT) Learn more Provider: doh.xfinity.com Using local provider Firefox won’t use secure DNS on these sites

 This i sin a b lock in settings. What the hell does it mean????

Asked by Roy's Business PC 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • المُؤرشفة

Blocked website.

There is one website that I have used many times over the last 15+ years to purchase items. Now when I go to that website, all I get is a 'blank white screen'. I want to … (read more)

There is one website that I have used many times over the last 15+ years to purchase items. Now when I go to that website, all I get is a 'blank white screen'. I want to access that site again. Thanks

Asked by mgardneror 9 months ago

Last reply by jonzn4SUSE 9 months ago