Showing questions tagged: اعرض كل الأسئلة
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Teachers Retirement System (TRS) website does not support Firefox, just Edge/Chrome

I found that when trying to login into the TRS site , it would not allow.. Had to go to Chrome for it to allow login.. Went to site and it informed me that they only sup… (read more)

I found that when trying to login into the TRS site , it would not allow.. Had to go to Chrome for it to allow login.. Went to site and it informed me that they only supported Edge/Chrome.

Is there anything you can do here?

Asked by v_jones48 1 year ago

Last reply by Dropa 1 year ago

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Recurring crash help

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9d… (read more)

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9dbd-a09970230204#tab-details

I have tried disable extensions one by one but it does not seem to affect the problem. Or at least there isn't a clear pattern that can help isolate the problem.

How can I fix this? Can someone help me read these reports better?

Asked by mrnovember 1 year ago

Last reply by cor-el 1 year ago

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Problems with Amazon.com after firefox update

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site. Rather than seeing the page a… (read more)

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site.

Rather than seeing the page as intended, there is a semi-tranparent "film" over it and many of the areas show html coding instead of the intended images.

Asked by 4oldbeads 1 year ago

Last reply by IcyMint 1 year ago

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Javascript/Apps/automation

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being… (read more)

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being denied but even that doesn't work now and I haven't changed any setting prior to getting that error message so it must have been something you guys did.

Asked by dbrown0078 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Increasing issues using Firefox for websites and videos

Hello, I love using Firefox. I've used it for years. However in the past year or so it is getting increasingly difficult to cling to using it as I'm finding that more an… (read more)

Hello, I love using Firefox. I've used it for years. However in the past year or so it is getting increasingly difficult to cling to using it as I'm finding that more and more websites don't like it. I cannot use it with my bank https://www.simplii.com/en/home.html. (when I go to sign in I end up in an ever ending loop where it just takes me back to the sign in page. I can't use it with some shopping carts. On this site (as it is one I remember) https://amaranthstoneware.ca/, If I put one thing in the shopping cart, it is fine, but if I put a second thing in, it doesn't remember the first. And now I was trying to watch a video from the National Film Board https://www.nfb.ca/film/affairs-of-the-art/ and the video buffers constantly and I miss words as it catches up. A fellow from the NFB gave me a special link to a vimeo video and it wouldn't load at all. https://vimeo.com/787578864/10f72d40e4  Just the spinning circle. All of this issues don't exist with Chrome (the site I did try it on). My version of FIrefox is up to date. I use Duck Duck Go and LastPass but I turned them off to test and it didn't fix the issue. I really want to continue to use Firefox, but it is getting hard with so many issues with it. I hope you can help. Thank you for your help.

Asked by marys477 1 year ago

Last reply by cor-el 1 year ago

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Firefox loads incorrect webpages.

Firefox keeps loading incorrect webpages for two websites. The websites are; https://www.diy.com https://www.trade-point.com The two websites work fine with Microsoft Edg… (read more)

Firefox keeps loading incorrect webpages for two websites. The websites are; https://www.diy.com https://www.trade-point.com The two websites work fine with Microsoft Edge but not with Firefox. See attached images. Please advise how to resolve this issue. Thnak you, Mark

Asked by MarkS 1 year ago

Last reply by jonzn4SUSE 1 year ago

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This video cannot be played because of a technical error.(Error Code: 100000)

Hello Mozilla Volunteers, I'm having more issues with Firefox running website, such as compared to Chrome, and now I can't get past this error playing videos on the surf… (read more)

Hello Mozilla Volunteers,

I'm having more issues with Firefox running website, such as compared to Chrome, and now I can't get past this error playing videos on the surfing website Surfline "This video cannot be played because of a technical error.(Error Code: 100000)" Any suggestions on how to remedy this would be appreciate.

Thx, Colin

Asked by colinpgregor 1 year ago

Last reply by cor-el 1 year ago

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Trouble when I sign in my Firrefox, a Facebook group over rides my sign in.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't … (read more)

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

Asked by jan2roy2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Sync not works

Hello! 2 weeks ago I re-installed Firefox and logged in as usual to my account to synchronize tabs, passwords e.t.c., but all data lost for unknown reason. Can you please… (read more)

Hello! 2 weeks ago I re-installed Firefox and logged in as usual to my account to synchronize tabs, passwords e.t.c., but all data lost for unknown reason. Can you please help to restore it? Thanks!

Asked by max33inbox 1 year ago

Last reply by Paul 1 year ago

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new user. lost bookmarks already!

Today I was adding Firefox to my Mac, as I want to get rid of Safari. (I already was using Firefox on my Surface laptop, and have stopped using Edge). But I must have pr… (read more)

Today I was adding Firefox to my Mac, as I want to get rid of Safari. (I already was using Firefox on my Surface laptop, and have stopped using Edge). But I must have pressed the wrong button; after I installed Firefox on my Mac, I wanted to import the bookmarks I have been using from Firefox on the other laptop. Instead, I somehow imported the Safari bookmarks to Firefox--I didn't want those! Then I went to the Surface laptop, and when I pulled up Firefox (I was signed in already from yesterday) it had also changed all my bookmarks to the Safari version---oh noooooo! Is there a way I can reverse everything and go back to the earlier version of Firefox with the bookmarks I want to use--not the ones from Safari? I am not going to touch anything else--afraid to make it worse! Thank you.

Asked by Mr.Stevenson 1 year ago

Last reply by cor-el 1 year ago

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Sync my PC

I have a shiny new PC, and when I installed firefox I assumed it would return my favourites, extensins etc but so far it hasnt. Is there a way to force it … (read more)

I have a shiny new PC, and when I installed firefox I assumed it would return my favourites, extensins etc but so far it hasnt. Is there a way to force it

Asked by ningaginger666 1 year ago

Last reply by Paul 1 year ago

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Bookmarks not active

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. W… (read more)

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. When i click on them nothing happens. I have refreshed FF and even done a complete shut down on my laptop with the same results

Asked by Mike Upman 1 year ago

Last reply by cor-el 1 year ago

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Saved my profile before i formated my PC. Addons not showing up?

From my understanding all my settings would be transferred after saving my profile but after setting everything up i noticed my addons are gone/not activated. This would … (read more)

From my understanding all my settings would be transferred after saving my profile but after setting everything up i noticed my addons are gone/not activated. This would not be much of an issue besides that i can't seem to find some of the addons i use.

Any way to manually fix this?

Bookmarks etc worked.

Asked by Makta 1 year ago

Last reply by cor-el 1 year ago