Showing questions tagged: اعرض كل الأسئلة
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Strange popup

After downloading Firefox on my other computer this strange popup started appearing. I have uninstalled Firefox on that computer but the popup remains. How do I get rid… (read more)

After downloading Firefox on my other computer this strange popup started appearing. I have uninstalled Firefox on that computer but the popup remains. How do I get rid of it?

Asked by TBInfo 1 year ago

Last reply by cor-el 1 year ago

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Certain Sites Simply Will Not Load

I have used Firefox since its inception. Within the past 6 months, certain websites that used to work properly simply will not load anymore. For example: https://enligh… (read more)

I have used Firefox since its inception. Within the past 6 months, certain websites that used to work properly simply will not load anymore. For example: https://enlighten.enphaseenergy.com/web/3419721/today/graph/hours?v=3.4.0 . I have tried refreshing, removing and restoring, creating a new, blank profile from scratch, starting in safe mode, and other browsers. In this particular instance, Chrome, Edge, and even my old Internet Explorer work just fine, with no alterations or modifications, as well as with my current extensions (Roboform). So does an old version of Firefox (76.0.1). However, current versions of Firefox simply show "Connecting to Gateway", and then time out. I have even set Firefox to refresh the page on EACH access, to no avail...

The ONLY thing that works with the new versions of Firefox is to delete the Cache, and on the next load of Firefox, these and other sites will work. However, returning to the site a second time results in the same error. This makes no sense to me, since forcing Firefox to reload the page on entry, in my mind, should be the same as clearing the cache for the offending page. I have no idea whether the problem is with the website coding, or with the Firefox coding. In this particular case, the Enlighten website states that recent versions of Firefox ARE supported, along with Edge and Chrome. But the fact is, only Edge and Chrome work flawlessly with no issues.

I am open to any and all suggestions, because I have been working with the same errors across several websites, and Firefox is the only browser that has problems with the site.

Asked by twiggers 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Weird firefox icon

I had a weird firefox icon with what looked like a little computer on it popping in and out of the dock randomly. If I clicked on it, it would open a new window and go t… (read more)

I had a weird firefox icon with what looked like a little computer on it popping in and out of the dock randomly. If I clicked on it, it would open a new window and go to random places I had been on the internet recently. Tried clearing the data and closing/restarting the program and it persisted. I finally rebooted the computer, and it was still there, although it has now magically disappeared. Very annoying.

Asked by mwn46 1 year ago

Last reply by cor-el 1 year ago

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Hebrew on Google sites not readable

So this question has been asked twice and was ignored and archived I see. But the problem on Mac still not resolved - Hebrew on all Google products appears as squares, no… (read more)

So this question has been asked twice and was ignored and archived I see. But the problem on Mac still not resolved - Hebrew on all Google products appears as squares, not readable text. Can you help resolve this?

Asked by zugraphi 1 year ago

Last reply by cor-el 1 year ago

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Separated Tabs

I have tried every solution I can find to restore tab separators for 104.0.1—no luck at all. This includes modifying userChrome.css, which is enabled in about:config. I f… (read more)

I have tried every solution I can find to restore tab separators for 104.0.1—no luck at all. This includes modifying userChrome.css, which is enabled in about:config. I feel bad about having to bring this up, as it seems to have been well-discussed already. But I'm pretty much at wit's end. Maybe I missed something? Hoping to stick with FF, which I've been using for many years. The run-together tabs are a real tough one, though.

Asked by bluecrab22 1 year ago

Last reply by Terry 1 year ago

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FF cannot access websites that other browsers can (eg harborfreight.com)

Every year or so I try to switch to Firefox but always have trouble with basic website access - FF is simply unreliable with accessing random websites, problems that I ne… (read more)

Every year or so I try to switch to Firefox but always have trouble with basic website access - FF is simply unreliable with accessing random websites, problems that I never experience with any other browser.. Tried today - downloaded, fresh install, new profile, the only extension is 1password. Able to log into Amazon.com no problem, but harbor freight simply doesn't load. Open up Edge and it loads immediately.

I tried troubleshooting mode, no luck. I'm using Win 11, FF 104.0.1 64bit on Dell XPS 15.

What am I doing wrong here? THanks

Asked by bret.t.rainey 1 year ago

Last reply by cor-el 1 year ago

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Not Syncing my Old data to my newly installed Firefox

I reset my Computer. After Reset I Signed in to my Firefox account but its not getting back all of my previous details which I already synced several times before with fr… (read more)

I reset my Computer. After Reset I Signed in to my Firefox account but its not getting back all of my previous details which I already synced several times before with fresh firefox browser. But its not syncing this time.

  • المُؤرشفة

Accounts abote firefox.com & firefox.com.cn

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization … (read more)

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization of different devices.

Asked by junhao16 1 year ago

Last reply by Paul 1 year ago

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Why all of a sudden IS FIREFOX INTERFERING WITH SITES I have gone to in the past with no problem?

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Fi… (read more)

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Firefox INTERFERES with my browsing choices (I CAN'T CONTACT WEBSITE TO WARN THEM BECAUSE FIREFOX IS BLOCKING ME

Secure Connection Failed

An error occurred during a connection to www.homedepot.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by KC 1 year ago

Last reply by cor-el 1 year ago

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NETWORK_ERROR encountered, code: 1400

In the last week, when I try to view a video on CNN.com I get the following error. There was an issue with accessing the network for media playback. The sub-error code w… (read more)

In the last week, when I try to view a video on CNN.com I get the following error.

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NETWORK_ERROR encountered, code: 1400

Asked by jimmy.miklavcic 1 year ago

Last reply by jimmym1 1 year ago

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Linux Mint End of Life on Firefox

On opening Firefox I receive the following message: End Of Life Your version of Linux Mint is no longer supported! I am Up to date (Firefox 104.0.1~lnuxmint1+elsie) updat… (read more)

On opening Firefox I receive the following message: End Of Life Your version of Linux Mint is no longer supported! I am Up to date (Firefox 104.0.1~lnuxmint1+elsie) updated 3 Sep 22. The is a link for installation instructions, but I do not trust it. Am I wrong? or is there something else going on? Any help or advice would be very much appreciated. Thanks

Asked by TSArethusa 1 year ago

Last reply by James 1 year ago

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cookie selection

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. … (read more)

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Asked by pete_scott2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago