منتدى دعم ”Firefox“

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I can see what I have typed instead of a row of black dots? Many thanks for a quick response Peter Gordon Smith

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in one profile, and my social/general bookmarks, cookies, passwords etc are in the other. I have done this and using about:profiles can open the non-default (USB stick) profile in a new window, or set the non default profile as default, close, re-open FF into the alternate profile. All good so far. However this isnt working quite as I expected. If I switch to alternate profile, save a bookmark to the shortcut bar, then switch back to the other profile then after a second or two the bookmark I saved in the other profile appears on the shortcut bar?!? This happens whether I have opened alt profile in a new window, or have changed the default profile and restarted FF into the other profile. Is this because in both instances it is using the same local directory? The doesnt seem to be an option to choose a different local directory for the alt profile. This would be ideal if possible as it would ensure that there are no data crumbs left on my PC when using the USB stick profile which is important for my work security. Any help really appreciated.

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Why do I keep getting errors like www.ancestry.com. PR_END_OF_FILE_ERROR and other sites that I regularly access.

Thia has been happening since the last update several days ago.

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

I'm a realtor and I use firefox as my browser bc I have all apple products and an esign portal that I use doesn't work with explorer. Two days ago firefox stopped allowing me to open my MLS browser Navicamls.net. I can open it on internet explorer or any other computer that is not a mac, but I can no longer open it using firefox.

Walt Roark

"Ctrl + I" is a universal shortcut for formatting text in italics in pretty much _every_ text editor that supports such formatting. It is very, very, _incredibly_ annoying that almost every time I use it, firefox opens "Page info". Among the websites I tried, only Google Docs are not affected. Everything else -- messengers, text boxes like this one where I'm writing this question -- they're all affected.

Is it possible to disable ctrl+i as a "Page info" shortcut? It is honestly surprising that Firefox uses it in the first place, seeing how widespread its other use is. I write texts a lot in my everyday work, and I'm seriously considering switching the browsers because of this issue, even though I like Firefox in every other aspect.

New computer w/ windows 11 pro - downloaded latest firefox & ran a scan w/ defender/microsoft security. Reported "Trojan:JS/Agent.AG!MSR" in \Mozilla\Firefox\Profiles\w3brt9k4.default-release\cache2\entries\0724DD66864058F9C11B00A18CF9DB41C24914C9.

Real threat or a false positive?

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers