منتدى دعم ”Firefox“

How can I sync my Firefox browser? It always asks for my Primary Password. I tried resetting my password, deleting/recreating my account, and I'm always asked for the "Primary Password". I can log into Firefox Accounts with my e-mail and known password, but I can't reach the sync option because I'm always asked for the "Primary Password", which seems to be out of sync with my Firefox Account.

Hi, In the past (last year), when I downloaded a vendor statement (PDF) to an encrypted folder, it would automatically encrypt. Now, the downloaded file does not encrypt. I have to encrypt it manually. I tried doing the exact same thing with internet explorer, it works. Not with the current Firefox (103). It seems to me this isn't a windows 10 (21H2) problem, but a Firefox bug, or there's a setting I don't know about. I download many PDF statements every month, so it would be great if this auto encryption feature is restored. Please help.

Thanks, Michael W

I have Windows 10 scaling set at 140%. This morning when I started Firefox, the scaling jumped to 175. If I change it back to 140% in Windows 10, it changes to 175% as soon as I start Firefox.

Is there a way to stop this?

I have followed all the advice I found online to try and resolve the issue with no success so far.

I have turned off Enhanced Tracking Protection for the bank's web site and have added their URLs to the Cookie And Site Data exception list.

I also contacted the bank's tech support for their web site, but they were unable to help.

This was not a problem until I updated to the Firefox version that debuted Total Cookie Protection.

Since the updates, prior to 97.0.2, I am having issues with the automatic download of files.

I have set up for files to open with specific programs, then I can save where I want and with the name I chose.

Now, I can still do that, but another download of the files still goes to my download folder. At the end of the day, I have to go delete all these files. How can I get this to stop?

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue?

I'm receiving this error for multiple websites, Macy's is one of them that I can't consistently access. The error message in the subject line and different reference codes appear. I've attempted to use the solution provided in the Help but it doesn't work. This has been an ongoing issue for other websites as well so I have been forced to use Chrome or Edge, which are not my preference. Nothing in the Help or Contributor resolves the issue either. I see the resolution but it didn't work for me.

Please help me resolve this problem because it happens randomly to specific sites. I don't remember them all but I know Macys is consistently blocked.

Thank you

after your last update my forge of empires doesnt fit my screen anymore. I tried zoom and 80% zoom and it doesnt help. I have to scroll up and down to see the whole screen. It seems like the menu bar is taking up too much room can I make the bars on top smaller? What else can I do

I just replaced my PC hard drive, Windows 10. I installed Firefox browser from Microsoft store. I have signed into my Firefox account online (that's where I am here, now). I wish to restore the Firefox settings, history and bookmarks as they appeared using the previous hard drive. When I just now installed and chose Firefox as my default browser, I was asked if I wanted to migrate settings from a previous browser. None of the choices was Firefox. I think I know why, but shouldn't I be able to import settings, etc. from my account? Is there a way to get all that back?

Thank You. Larry Young

Hello. Windows system, firefox update came, the size of the top bar is extremely large, while the system scale is 125%, and in the firefox itself 100%. Such actions were the reason for leaving chrome. Does history repeat itself?

After the last update all my internet based sites & email have enlarged text making some screens unusable - Have to reduce zoom to 67% How can I get a resolution for this

As of 7/29/22 11:00am CDC site won't load with Firefox. It will load with Safari. Turning off Enhanced Tracking makes no difference. I'm current with all my updates. I'm Apple Monterey 12.4. CDC website worked fine a day or two prior.

no matter how i do it, it automatically saves a file i am viewing. i want to be able to CHOOSE to save it to a specific location. we were able to do this, can't now. i am on firefox 103. help help help. i clicked "ask whether to open or save files". no changes. i clicked "always ask where to save files", still wouldn't change it. help. i clicked "save", nope. help.

I am unable to use the Google Reverse Image website via Firefox. It will not allow me to upload the image to the site. I have no problem when accessing the site via Microsoft Edge.