Showing questions tagged: اعرض كل الأسئلة
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Why am I suddenly getting Secure CVonnection Failed errors

I am suddenly getting a number of web sites, which I have visited in the past and I know to be valid and secure, giving the Secure Connection Failed errors. Have you cha… (read more)

I am suddenly getting a number of web sites, which I have visited in the past and I know to be valid and secure, giving the Secure Connection Failed errors. Have you changed the programming behind Firefox which iis causing these problems. How am I supposed to get to the web sites with no ability to over ride the failure?

Asked by Ken Cooper 1 year ago

Last reply by cor-el 1 year ago

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Refused connection to sites worsening

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot l… (read more)

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot login in to my employee account. Always some message regarding incorrect protocol or certificate or some other security issue. None of these sites are bogus. I have tried all the suggestions given in support but it just keeps getting worse. I have used Firefox for years but will be forced to abandon it if I cannot find a solution soon. If you can help, please do.

Asked by lou.cameron72 1 year ago

Last reply by cor-el 1 year ago

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Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

Hi guys, I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys. As web screen states before generating the k… (read more)

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Asked by kaseya_admin 1 year ago

Last reply by Paul 1 year ago

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Windosw Edge

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Ple… (read more)

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Please help

Asked by eahavers3000 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (read more)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 year ago

Last reply by Paul 1 year ago

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Insecure Firefox

Why are websites that I've open for years, now will not open because Firefox says they are "''''not secure'" I switch to Chrome or Edge, and they all open right up. I h… (read more)

Why are websites that I've open for years, now will not open because Firefox says they are "''''not secure'" I switch to Chrome or Edge, and they all open right up. I have been with Firefox since they first started, but i am tired of this bullshit, and ready to dump Firefox if they don't get this corrected within the next week. I am not interested to having to jump through a bunch of hoops to change thing on my computer, this is a Firefox problem, not a customer issue. CORRECT IT.

Why is it that Firefox has NO TECH SUPPORT?

Asked by gar722 1 year ago

Last reply by cor-el 1 year ago

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I need an exception for the Synology https:192.168.178.48/5001 site

I have a new Synology DS420j that requires a secure connection to let me sign in. ATM I can only sign in by scrolling back through my e-mails, finding the relevant one fr… (read more)

I have a new Synology DS420j that requires a secure connection to let me sign in. ATM I can only sign in by scrolling back through my e-mails, finding the relevant one from my first sign-in with the new box and calling that one up.

However, the initial exception has since expired, and I cannot download/instal a new version of such a certificate.

Many thanks in advance!

Rgds,

L M Huesch a.k.a carioca Charlotte Bay 2428 Australia

Asked by carioca 1 year ago

Last reply by cor-el 1 year ago

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Believe I'm receiving a BOGUS SECURITY ALERT

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infe… (read more)

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

Asked by halej2 1 year ago

Last reply by Paul 1 year ago

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Text renders improperly in Firefox 102

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page … (read more)

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page for "малина" affected by this issue (screenshot 1). Moreover, other alphabets like Armenian get completely messed up, as opposed to Russian where only spaces and punctuation marks seem to be affected (screenshot 2).

I asked my peers running on OS X 12.4 to try and see if they experience the same problem but they saw no issues whatsoever.

I temporarily downgraded to Firefox 101 but would appreciate a solution.

Asked by r1mcp5ld 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Inaccurate Firefox application memory crashing Mac

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable… (read more)

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable. I run the Firefox task manager, and it says that Firefox is using well under 100 MB (screen shot attached), but that pop-up give a conflicting number of well over 100 GB.

I'm concerned that there is some kind of malware running in the background and causing Firefox to gum up my Mac. There are no help articles on this, and I can't find anything on Google.

I do use Logic Pro X, which is known to gobble up resources. But this particular time, while Logic was open, I hadn't opened a project yet.

I was using a Telehealth app through my electronic medical record that I believe uses Facetime for their back end. But after I signed out of that session, the pop-up appeared again, and again everything stopped working. That is when I took the screen shots.

Asked by Robbie1299 1 year ago

Last reply by cor-el 1 year ago

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all my email folders disappeared

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared.… (read more)

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared. Literally decades of saved emails. PLEASE HELP!

Asked by outdoorsygal 1 year ago

Last reply by jonzn4SUSE 1 year ago

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One of four mailboxes missing

I have four mailboxes using Comcast/Xfinity. One of the four does not appear in Firefox. It DOES appear in Edge and Thunderbird. I asked about this about a month ago and … (read more)

I have four mailboxes using Comcast/Xfinity. One of the four does not appear in Firefox. It DOES appear in Edge and Thunderbird. I asked about this about a month ago and the mailbox appeared. But in the past week it has once again gone missing.

Asked by Grover 1 year ago

Last reply by cor-el 1 year ago

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locking up on ebay

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes … (read more)

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes sometimes have to do restart of pc!. Only site happens on. I asked ebay they didn't help completely unable to shop. Please help! I'm retired rocket Scientist go figure! Bruce Allen

Asked by cromarble 1 year ago

Last reply by cor-el 1 year ago

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Google Calendar does not display on home page

To whom it may concerm: This is Danielle. When I open my firefox home page (https://www.ighome.com) I get an error message stating that the calendar is open in another we… (read more)

To whom it may concerm: This is Danielle. When I open my firefox home page (https://www.ighome.com) I get an error message stating that the calendar is open in another web page and I don't understand how because this is the only browser I use. The calendar used to display every time I opened firefox and now, I keep getting the error message. Please help. Thanks,

-Danielle

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Danielle 1 year ago

Last reply by cor-el 1 year ago

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Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (read more)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

russian search engine keeps on popping up even though i eliminated from list

even though i eliminated the russian (i assume it's russian) search engine from list, it keeps on popping up when i open the browser. how ca i definitely eliminate it? … (read more)

even though i eliminated the russian (i assume it's russian) search engine from list, it keeps on popping up when i open the browser. how ca i definitely eliminate it?

Asked by moniqueborn 1 year ago

Last reply by Terry 1 year ago