منتدى دعم ”Firefox“

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I could loose all my information if I change my email but that's exactly what I need to do. I currently use gmail and have switched to Outlook. Two questions, how do I change to Outlook without loosing bookmarks, etc. and can I import my gmail accounts into Outlook. Thank you in advance. PS, I created a Recovery Key

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolbar," and "Bookmarks Toolbar Items" is still where it should be in the Customize screen. I also confirmed that the toolbar is still marked as "Always Show." In fact, other items (such as the main bookmark menu itself) still show up on the toolbar. It's only all my bookmarks that are missing.

I've also tried:

• Exiting and restarting Firefox
• Turning settings on and off (i.e., setting the toolbar to "Never Show" and then turning it back)
• Rebooting my computer

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Letters of the site. Please refer the image that I have attached. Incase if the image in the attachment fails, use this link Do note that the icons in bookmarks bar are showing fine, but the problem is only in Homepage shortcuts. Please help in resolving this issue. Thanks in advance

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.