منتدى دعم ”Firefox“

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try:

"The page isn't redirecting properly"

I occasionally get this message when opening Firefox, but a retry always works. Not when trying to get into my Ooma account. And yet it works without any problem on Safari. I would prefer to use Firefox.

Since the most recent couple of updates, I'm running into quite a high number of webpage breakdowns: unresponsive click buttons, inability to do payments, etc. I've been having to resort to (gasp) Microsoft Edge quite often. Anyone seen this? Have any fixes? Thanks

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when I download a file it appears to download it automatically to Cloudfare as the volume is almost the exact double of the file size and double the amount as measured through my VPN. Could this problem be associated with the DNS over HTTPS feature. I've changed this setting so that Cloudfare doesn't load anything automatically, but there is no change. Is there another automatic Cloud setting I should change or could this problem be independent of Firefox. Thank you. -Reply to moderator Co-rel "answer": @Co-rel, You are not answering my question. And are you inferring there could be a bug in my Firefox version and I would need to debug it myself? I am asking if there is a default setup in association with Cloudfare which would record all of my traffic and/or downloads. I've canceled the default DNS to HTTPS Cloudfare default. Is there another automatic default service clouding to Cloudfare storing our data automatically built-in Firefox? My Traffic and Data Monitor Glasswire records or measures my traffic as anticipated when I browse without using my VPN. But when I use the VPN the data count is doubled and what newly appears on the register is the URL of Cloudfare which is the same size approximately as the file downloaded, doubling the traffic. I tested by isolating a simple maneuver of downloading a single 150 Mb file. I did it twice with the same result. I did the same thing twice with a 1 Gb file last Wednesday, got the same results.

since my last upgrade 124, I cannot open most of the shortcuts on my desktop What can I do to stop this I get the NON COMPATIBLE ERROR msg If I go to OPEN WITH... and use another browser, it opens. Do I need to delete firefox and go to another browser??

I could not Copy and Paste a Bookmark until after closing and restarting Firefox 122.0.1. I have had a similar problem before and wanted to report this.

I included a screen shot after closing and restarting Firefox and I was able to perform the copy and paste the Bookmark. I was trying to copy the Bookmark titled FDA approves Xolair to treat . . . to the Allergies folder but could not, again until after closing and restarting Firefox.

Windows 10 Pro, 64 bit Firefox. Firefox has crashed daily for the last week. Firefox and windows are up to date. Latest crash report is bp-d098dc67-4cd0-4bfa-a9ed-94d1d0240218. Any idea what is happening? What other information is needed?

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I decided to have a hot key combination to enter in order to obtain my desired options. For example, I want to allow new windows to open normally, I want to choose where files are saved, and I want to turn off Firefox's recommendations. The underlined hotkeys are, respectively, ALT+W, ALT+A, and ALT+R ALT+F. So rather than a bunch of scrolling and clicking, I could just type ALT+WARF, and get the options I want quickly.

However, pressing the hotkeys while in the settings does not seem to do anything. In particular, pressing ALT+WARF only succeeds in pressing the ALT+F, which opens the File menu. Pressing these keys without an ALT key sends them automatically to the search bar -- which is also not what I want. Pressing ALT+SHIFT focuses in on the checkbox -- but does not press it. For example, ALT+SHIFT+W focuses on the checkbox, but I still have to click SPACE after it to press it.

Is this a bug? If not, how can I make the underlined keys press the respective checkboxes?

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I tried clearing all browsing data, logging out/in, and reinstalling the gadget. It seems to have happened after installing the latest version of Firefox, and reverting to an earlier version did not help either. Can you please look into this? Thank you.

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2

Firefox has been freezing up completely, all windows and does not unfreeze if I wait, if I click "wait for Firefox to respond" it will pop up again immediately, no matter how many times I click it.

I associate this problem with the new "efficiency mode" that shows two green leaves by some of my firefox processes. The pop-up by the icon says it's to "limit resources used by the process" which suggests the cause is limiting access to necessary resources.

I have found no way to disable this unwanted "feature" - although I am all for eliminating carbon emissions, I need the browser to work.

When this happens immediately after restarting Firefox, the "restore previous session" is gone, so I lose a ton of open work.

If I try ending processes one by one, focusing on the green leaves (not all have the green leaves icon), I invariably close the last window while many other processes are present, losing ability to restore history.

I have written Windows help with no response. (This seems suspicious, as a way to disable competitors.)

I do not see this happen in Chrome.

PLEASE: 1) Provide a way to restore history from previous session (e.g., all windows in last week? or recent instance?) 2) Solve this problem - is it the "energy mode" setting?

Jason

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.