Unable to Access Moz://a Website - Error Message

Hi, Moz://a Support Team I hope you're doing well, I'm encountering a problem accessing the Moz://a website due to a persistent pop-up error message. Could you please a… (read more)

Hi, Moz://a Support Team

I hope you're doing well,

I'm encountering a problem accessing the Moz://a website due to a persistent pop-up error message. Could you please assist me in resolving this issue?

Any guidance or assistance you can provide would be greatly appreciated.

Thank you for your help.

Best regards, Karlie

Asked by KC4151007 5 months ago

Last reply by cor-el 5 months ago

Computer rebooted and Firefox menu not loading

Microsoft crashed and rebooted my computer. I restarted Firefox and can't access anything in the hamburger menu. Nothing happens when you hover over it, right click it. I… (read more)

Microsoft crashed and rebooted my computer. I restarted Firefox and can't access anything in the hamburger menu. Nothing happens when you hover over it, right click it. It's a dead stack of lines.

I manually navigated to Mozilla support and that works. Google search window works. I am signed in and see my name at the top. No menu; can't get any of my history.

Asked by sandymau 5 months ago

Last reply by cor-el 5 months ago

Websites not responding

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever. Thank you. It's very frustrating. … (read more)

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Asked by Susan 5 months ago

Last reply by cor-el 5 months ago

no longer able to open web pages using Firefox browser

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox … (read more)

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox as my browser for many years (ten?) and have not had a problem until today. When I attempt to go to a web site I get a notice that says: "Unable to find the proxy server. Firefox is configured to use a proxy server that can't be found. Check the proxy settings to sure they are correct. Check to make sure your computer has a working network connection. If your computer or network is protected by firewall or proxy make sure that Firefox is permitted to access the web."

I am able to get to any web site I choose when using another browser. I am also receiving my emails, and able to send emails. So I know the computer has a working network connection. When I have visited the Mozilla support site (having to use another browser) I see advice that shows opening the Settings page and getting to the Proxy settings. When I open my "Settings" page from the menu on the Firefox home page upper banner I do not see any option to get the Proxy settings. How do I access the Proxy settings page? Or how do I access the Firewall settings? Don't forget, I cannot open any web page from Firefox.

Asked by jamesqualey7 5 months ago

Last reply by zeroknight 5 months ago

Virus

I always have the latest version of Firefox today it is 120.0.1 I get several of these and I have Bitdefender antivirus See attached photo What to do ? … (read more)

I always have the latest version of Firefox today it is 120.0.1

I get several of these and I have Bitdefender antivirus

See attached photo

What to do ?

Asked by Ulf Holmberg 5 months ago

Last reply by James 5 months ago

previous session opens when i don't want it to

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back… (read more)

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back. Which I don't want. The box in the settings page for opening with previous session is unchecked. What else am I missing? I re-started my computer just in case that was an issue but the problem continues. Thanks

Asked by Julie 5 months ago

Last reply by cor-el 5 months ago

Garbled Fonts

Website fonts are often garbled. See attached screenshot. I've tried the other suggestions mentioned here but nothing changes; it's still happening. I'm on a 2020 iMac wi… (read more)

Website fonts are often garbled. See attached screenshot. I've tried the other suggestions mentioned here but nothing changes; it's still happening. I'm on a 2020 iMac with a 3.3 GHz 6-Core Intel Core i5 processor with Mac OS 14.1.1 and Firefox 120.0 (64-bit).

Help?

Asked by seamonsters 5 months ago

Last reply by cor-el 5 months ago

I want to back up all the words I've added to the Firefox Dictionary as its vocabulary is very limited. Where are they?

They just be stored somewhere, right? I looked in the profile files but of course there is nothing for dictionary there. That would be logical! So where is this little… (read more)

They just be stored somewhere, right? I looked in the profile files but of course there is nothing for dictionary there. That would be logical! So where is this little file? I sure don't want to go through adding hundreds of words again for my next install on another machine. And why is the Firefox dictionary so lacking in words? You'd think they'd just copy words over from any existing dictionary. It would be far better than it's present deficient state. All the time I have to add words it doesn't know.

Asked by moz2u 5 months ago

Last reply by cor-el 5 months ago

Macbook overheated when opens up 20+ webpages at a time on Firefox

Hey guys, thanks for the help in advance. This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when… (read more)

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Asked by Aaron 5 months ago

Last reply by zeroknight 5 months ago

Security error

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_F… (read more)

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. This happens with every single search on every website, not just google.

Asked by Ava Tiny 5 months ago

Last reply by zeroknight 5 months ago

400 Bad Request You may have typed the address incorrectly or you may have used an outdated link

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it 400 Bad Request You may have typed the address incorrectly or you may h… (read more)

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it

400 Bad Request

You may have typed the address incorrectly or you may have used an outdated link

Asked by Bhamidipati shivashanker 5 months ago

Last reply by cor-el 5 months ago