Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (read more)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 1 week ago

Last reply by pcguy 6 days ago

Checksum for Firefox ESR 78.6.1 - Software Supply Chain Security

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum. Downloading from: https://www.mozilla.… (read more)

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum.

Downloading from: https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/ yields checksum SHA256 55249C4861FE521CB32D72785481A146B64812AF2ECE7341FAAA5C79ABC0F395

This does not match any of the checksums available at: https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/

Best practice would be to publish the official checksum along with the release notes.

Is there another way to close the loop on this?

Asked by linden1 1 month ago

Last reply by linden1 1 week ago

Iphone Hotspot very slow .

So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive notic… (read more)

So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive noticed on firefox I only get up to 2.5 mbps download speeds. If I do a speed test it shows 36 to 44 mbps . Booted onto my old ssd drive with the same version of windows ten and as far as I know firefox. Firefox works fine on that drive. Ive also found out microsoft edge also works fine on my main m.2 ssd . I have no idea why firefox would be so slow, its like its limiting my speeds . But I checked and the throttling is turned off. I tried to uninstall firefox and reinstall didn't help.

I have no idea why speed test.net shows im getting 40+ mbps and youtube videos or just surfing the web is stuck at 2.5 mbps. any help or ideas would be great. Thanks.

Asked by sazabizc 1 week ago

Last reply by sazabizc 6 days ago

Disabling the mediabanner/popup thing

Hi, I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and … (read more)

Hi,

I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and on my old pc i was able to fix this easily by doing this: go to about:config and change this: set media.hardwaremediakeys.enabled from true to false.

I did that now, with my new pc as well. But i just does not work, i restarted my browser and pc after changing it, i set it back to true and back to false again, it just will not work.

I googled this issue, but the only solution i find, is what i exactly the thing i described above, nothing else.

Asked by grobalork 1 month ago

Last reply by grobalork 5 days ago

Headline links on news.google yield blank pages

I use 85.0.2-64bit on a Windows 10 PC. For the last month or so, when I click on any of the headline links from the news.google homepage, I'm shown only a blank page. No … (read more)

I use 85.0.2-64bit on a Windows 10 PC.

For the last month or so, when I click on any of the headline links from the news.google homepage, I'm shown only a blank page. No error message. The url looks normal.

-The links all work when I use Edge.

-I do have Add-ons, but I turned them all off, restarted Firefox, and the links still fail. Any remedies? Suggestions? Some setting I don't know about?

Asked by free3ist 1 week ago

Last reply by free3ist 5 days ago

Bookmarks

Hi There: I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work. On this page: https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#… (read more)

Hi There:

I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work.

On this page: https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#w_deleting-a-single-bookmark it describes two ways to delete a bookmark. I've tried both. Neither one works. Suggestions appreciated.

Thanks, Mike.

Asked by wolfnowl2 1 week ago

Last reply by wolfnowl2 5 days ago

Missing menu line

There is one menu short in a screen, when I use Firefox to my bank. The file "2021-02-14.png" is missing a menu with "Forbrugsoverblik Forbrugsagenter Etiketter" on bla… (read more)

There is one menu short in a screen, when I use Firefox to my bank. The file "2021-02-14.png" is missing a menu with "Forbrugsoverblik Forbrugsagenter Etiketter" on black background. The file "2021-02-14(1).png" is the same <prt sc> but in Edge browser. The file "2021-02-14(2).png" is the same but in Crome.

The two last are correct with all menu'es. How do I get the same i Firefox? I have cleared cookies and cache without any result.

I can't send any links, because you need to be logged in.

Regards Lars Scheffmann

Asked by lars45 1 week ago

Last reply by lars45 3 days ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 month ago

Last reply by Rhys 3 days ago

SHA256 checksum for Firefox downloads

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be inc… (read more)

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be included within the release notes.

Asked by linden1 1 week ago

Last reply by linden1 2 days ago

Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 months ago

Last reply by Paul 1 day ago

Jumbled text

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It d… (read more)

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

Asked by richard192 1 month ago

Last reply by richard192 1 day ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 1 week ago

Last reply by dicicc 1 day ago

Blocking automatic audio/video play stopped working, how do I fix??

I recently changed options to connect to all websites via https under Privacy & Security, could that be the reason? I wouldn't think that has anything to do with it … (read more)

I recently changed options to connect to all websites via https under Privacy & Security, could that be the reason? I wouldn't think that has anything to do with it but then I'm not expert tech-wise. Thank you!

Asked by jj 3 weeks ago

Last reply by jj 11 hours ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 1 week ago

Last reply by stefan.luik 2 hours ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 52 minutes ago

Overwriting <img> "src" attribute with css "content" does not work

Hello, Seems there is some difference between Firefox and other browsers. If you want to overwritethe src of an image, you can use "content" from css. In my case this is… (read more)

Hello,

Seems there is some difference between Firefox and other browsers.

If you want to overwritethe src of an image, you can use "content" from css. In my case this is used for customerspecific styling, being done via CSS only, while the default image is provided directly over src attribute inside html.

https://jsfiddle.net/atXoR/qn4he25v/

This Problem appears in Firefox for Windows and Firefox for Android This Problem doesnt appear for Chromium', Firefox on IOs, Safari on IOs


Greetings, Stephan

Asked by s.koerber93 6 days ago