منتدى دعم ”Firefox“

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Firefox automatically updated to 123.0. Now the only tabs that will open are to support.mozilla.org or similar mozilla.org links. Everything was fine this morning, but now nothing works. This is problematic because I have a lot of tabs open for different sites that I work on daily.

Had to replace FF with Chrome in order to play DRM content on my W11 laptop. I get message saying you are downloading remedy, but nothing ever changes. Would prefer to continue 15+ year relationship with FF, but seems like youre abandoning capabilities for DRM video content?

Hi,

Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restart Firefox.

When I attempt to restart Firefox, it closes the browser window. However, when I try to reopen it, I get an error message stating that Firefox is running but not responding. The 'Close Firefox' option does nothing, except make the box pop back up a moment later.

I can't kill the Firefox process in Task Manager or Process Explorer, because it says access is denied. I can't kill it using taskkill in command prompt because it says there is no running instance of the task.

The ONLY thing that seems to help is completely restarting the computer, which is getting frustrating to do several times a day.

I can confirm Firefox is up-to-date. Any tips are appreciated, thank you!

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

To make the local startpage as a new tab I tried autoconfig.js and autoconfig.cfg but I got a error message when I open the broswer and nothing change. To remove the url from the local startpage I browse the reddit but I couldn't find answer, I want that when I open the browser it show my custom and local startpage without the url appearing.

To log into my mortgage lender's site I have to enter my email address. Beside this field is the Facebook container symbol; mousing over it warns me that if I enter my email here, Facebook can track me. Mortgage Lender used to allow me to log in with a user name, but now requires my email address, which apparently gives Facebook access to track me. Tried speaking to the lender about this, but they simply assert there are no Facebook trackers on their site. So, any workaround for this besides just doing all my business with them by phone from now on?

i recently download firefox for a new computer when i went to search controls i noted that there was no choice for the address bar before i used the bar that had a search engines engine listed in the address bar but no i dont see it did something change at firefox i would still like a choice on watch search bar to use Im paul jensen beadoz@yahoo.co.uk

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a private window, the VPN extension would be enabled.

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?

Please advise !

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

great work with devloping such fine browser from past week i have been having a issue while browsing youtube the browser gets stuck and i am not able to forward or rewind the video or if i switch tabs it takes some time and to load already loaded page kindly help me with the same warm regards satish

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Windows 10 Pro v 22H2 Firefox 121.0.1 (64-bit)

I have tried preventing Firefox from autostarting with Windows start up by examining these potential program starting locations:

Firefox-Settings-General: "Open Firefox automatically when your computer starts up": Option not available about:config - toolkit.winRegisterApplicationRestart - set to "false" No listing for Mozilla or Firefox in Windows 10 "Startup Apps" settings page No listing for Mozilla or Firefox in Windows 10 msconfig.exe/System Configuration-Startup No listing for Firefox in Windows 10 Task Scheduler No Firefox program in Windows 10 - %appdata%\Microsoft\Windows\Start Menu\Programs\Startup folder All Firefox extensions (2) are disabled

Where else should I be looking? Thank you

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise